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    Title: 以關鍵成功因素探討服務傳送系統之內涵
    A Study of Content of Service Delivery System Based on Key Success Factor Theory
    Authors: 何明城
    Her, Ming Cherng
    Contributors: 賴士葆
    Lai, Shyh Bao
    何明城
    Her, Ming Cherng
    Keywords: 服務業
    關鍵成功因素
    服務傳送系統
    服務品質
    前場
    服務接觸點
    Service Industry
    Key Success Factor
    Service Delivery System
    Date: 1994
    1993
    Issue Date: 2016-04-29 15:15:43 (UTC+8)
    Abstract: 　　民國77年，服務業佔GDP 之49.3％，佔三級產業之首。而78年，前三
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    Description: 碩士
    國立政治大學
    企業管理學系
    81355043
    Source URI: http://thesis.lib.nccu.edu.tw/record/#B2002003664
    Data Type: thesis
    Appears in Collections:[Department of Business Administation] Theses

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