政大機構典藏-National Chengchi University Institutional Repository(NCCUR):Item 140.119/73677

English | 正體中文 | 简体中文 | Post-Print筆數 : 27 | Items with full text/Total items : 113311/144292 (79%)
Visitors : 50933571 Online Users : 984

RC Version 6.0 © Powered By DSPACE, MIT. Enhanced by NTU Library IR team.

Home ‧ Login ‧ Upload ‧ Help ‧ About ‧ Administer

政大機構典藏 > 商學院 > 資訊管理學系 > 期刊論文 > Item 140.119/73677

Please use this identifier to cite or link to this item: https://nccur.lib.nccu.edu.tw/handle/140.119/73677

Title:	DO KNOWLEDGE WORKERS USE E-MAIL WISELY?
Authors:	管郁君 Huang, Eugenia Y.;Lin, Sheng Wei
Contributors:	資管系
Date:	2009-12
Issue Date:	2015-03-05 14:59:09 (UTC+8)
Abstract:	This study investigates the e-mail usage behavior of knowledge workers through an in-depth literature review and a focus group discussion. It finds that people are ruled by e-mail, but think otherwise. In daily usage, many of the weaknesses of e-mail are converted into strengths, and having an information system background does not necessarily lead to sophistication in using e-mail tools. Further, users regard e-mail as a print medium rather than an interactive medium, and it has to a great extent replaced face-to-face communication in the workplace. E-mail users use the medium`s carbon copy and forwarding features habitually and not out of necessity, and they do not usually handle work-related and personal e-mail messages separately. Finally, users seek opportunities to learn about e-mail functionality out of convenience, but these are not attained with ease. A contrast between these findings and conventional wisdom is drawn.
Relation:	Journal of Computer Information Systems,50(1),65-73
Data Type:	article
Appears in Collections:	[資訊管理學系] 期刊論文

Files in This Item:

File	Description	Size	Format
KNOWLEDGEWORKERS.pdf		156Kb	Adobe PDF2	850	View/Open

社群 sharing

著作權政策宣告 Copyright Announcement

1.本網站之數位內容為國立政治大學所收錄之機構典藏，無償提供學術研究與公眾教育等公益性使用，惟仍請適度，合理使用本網站之內容，以尊重著作權人之權益。商業上之利用，則請先取得著作權人之授權。
The digital content of this website is part of National Chengchi University Institutional Repository. It provides free access to academic research and public education for non-commercial use. Please utilize it in a proper and reasonable manner and respect the rights of copyright owners. For commercial use, please obtain authorization from the copyright owner in advance.

2.本網站之製作，已盡力防止侵害著作權人之權益，如仍發現本網站之數位內容有侵害著作權人權益情事者，請權利人通知本網站維護人員(nccur@nccu.edu.tw)，維護人員將立即採取移除該數位著作等補救措施。
NCCU Institutional Repository is made to protect the interests of copyright owners. If you believe that any material on the website infringes copyright, please contact our staff(nccur@nccu.edu.tw). We will remove the work from the repository and investigate your claim.

Loading...