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    政大機構典藏 > 商學院 > 企業管理學系 > 學位論文 >  Item 140.119/34969
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    Title: 跨疆域知識移轉之探討--以統一超商為例
    Authors: 吳美惠
    Wu, Mei-hui
    Contributors: 司徒達賢
    Seetoo, Dah Hsian
    吳美惠
    Wu, Mei-hui
    Keywords: 知識移轉
    本土化調適
    knowledge transfer
    local adaptation
    Date: 2003
    Issue Date: 2009-09-18 13:27:27 (UTC+8)
    Abstract: 本研究主要探討企業如何透過組織間跨疆域知識移轉,強化組織的核心能耐。其研究方法採行質化研究,以統一超商公司為研究對象,透過深度訪談,詳盡報導統一超商跨疆域知識移轉的活動與過程,並結合文獻探討以及研究者個人理解,發展十三個命題。主要研究結論如下:
    (1) 知識特性與移轉模式的關係
    經營知識可依內隱性與地區鑲嵌性劃分四個知識群組。知識的內隱性影響移轉媒介,內隱程度高者以人員為主;反之以物件為主。知識的地區鑲嵌程度則影響移轉深度,地區鑲嵌程度較低,知識提供者同時移轉知識架構與知識內容;反之,知識提供者移轉知識架構,知識接受者建構知識內容。
    (2) 移轉雙方特質與移轉模式的關係
    知識提供者與接受者的目標結合程度會影響知識移轉的涉入程度。當目標結合程度愈高,知識移轉的內容愈具廣度與深度、互動頻率愈高、移轉機制愈多元且參與成員體系愈龐大,愈有利於移轉內隱知識,亦愈需要設置知識移轉的統籌窗口,負責最新營運情報的即時傳遞、個別移轉專案的協調整合、建立知識移轉之責任分工體系與推動計劃性移轉機制。
    知識接受者的先前基礎會影響知識的移轉順序。當知識接受者不具先前基礎,知識提供者移轉各項核心營業活動的入門知識。當知識接受者具備先前基礎,知識移轉涉及組織改變,優先移轉快速展現績效的經營知識;又先移轉後勤支援系統,後移轉核心營業活動。
    (3) 跨疆域知識移轉之本土化調適
    針對外部機構配合問題,可利用知識提供者原有網絡關係加以調適;針對社會型態與消費習慣迥異問題,可透過知識接受者觀摩民情風俗較為相近的第三國做法加以調適。此外,知識接受者可透過內化、共同化、外化與結合之知識螺旋循環,在知識提供者的知識架構下,自行建構與當地社會情境鑲嵌的知識內容。
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    Description: 碩士
    國立政治大學
    企業管理研究所
    91355012
    92
    Source URI: http://thesis.lib.nccu.edu.tw/record/#G0091355012
    Data Type: thesis
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