Loading...
|
Please use this identifier to cite or link to this item:
https://nccur.lib.nccu.edu.tw/handle/140.119/140711
|
Title: | 網路時代營養領域知識中介者之研究 ──以杯蓋營養師為例 Nutrition and Health Knowledge Broker in the Age of Internet - A Case Study of Nutrue |
Authors: | 高吟瑜 |
Contributors: | 張瑜倩 高吟瑜 |
Keywords: | 知識中介者 知識傳遞 科學傳播 營養領域 網路時代 Knowledge brokerage Knowledge transfer Science communication Nutrition Internet age |
Date: | 2021 |
Issue Date: | 2022-07-01 16:31:26 (UTC+8) |
Abstract: | 近年來,網路興起帶動社群媒體使用率增加,而醫學發達則帶動民眾關注疾病預防與健康促進的議題;其中,飲食營養是預防醫學中重要的一環,日積月累的飲食習慣將大幅影響日後身體健康。然而,因社群媒體自媒體之特性,飲食的觀念分享難以逐篇規範,而高度專業的營養科學知識又將與大眾之間產生溝通的鴻溝,民眾誤信謠言的情形時而所聞。此時,知識普及組織興起,許多知識擁有者開始經營社群媒體,進而達成專業知識普及。
本研究欲了解營養領域的知識中介者,如何在網路時代中進行知識普及,包含網路時代科學知識傳播的特性與困境、知識傳遞方法以及中介型式。因此,本研究選以粉絲數眾多且經營項目廣泛的「杯蓋營養師」為研究個案,並收集其閱聽眾和四位知識中介專家的意見,透過深入訪談了解從知識產出、中介、到接收過程中,營養領域知識中介的行為及型式。
本研究發現,網路時代造成資訊來源眾多、不易聚焦,以及資訊非個人化的特性;若知識中介者欲改變閱聽眾健康行為,需要回歸到引起其閱讀和改變的動機。在科學傳播討論中,知識中介能使大眾理解科學且具備科學素養,並在特定議題下達到公眾參與科學的目的。而針對營養領域中不同的知識特性,知識中介者使用知識轉移、轉譯、轉型方法,將知識有效地並正確地傳遞給一般大眾。在知識轉移的貼文中使用更貼近生活體驗的例子,讓閱聽眾更容易想像;知識轉譯則用簡單的解釋、實際發生的例子、過往生活經驗、具象化與比喻的方式,來呈現以往不容易理解的名詞原理;而知識轉型應盡量整合各方領域的觀點,提出促進健康為主的建議。此外,本研究提出第四種中介型式-「知識家」的中介位置,並在四個中介層級提出建議,供營養學領域知識組織進行傳遞及普及時之參考。 In recent years, the rise of the Internet has led to an increase in the use of social media, and the development of medicine has driven people to pay attention to the issues of disease prevention and health promotion. Among them, diet nutrition plays an important role. However, people could share their opinions on social media and it becomes difficult to control or manage messages on these platforms. Because of the lack of science knowledge and channels to receive messages, the public misbelieves rumors. Under this circumstance, some professionals, who are knowledge brokers, begin to operate social media to achieve a better knowledge popularization situation.
This study aims to understand how knowledge brokers in the field of nutrition promote health and nutrition knowledge in the Internet age, including the characteristics and difficulties of scientific communication on the Internet, means of knowledge transfer as well as types of brokering. Therefore, "Nutrue" was selected as a case in this study. This research collects the data from interviewing with Nutrue’s audiences and four experts to understand their perspectives on the topic.
This study found out that the people receive information from a number of sources on the Internet and it becomes difficult for them to receive accurate science knowledge from trustful channels. It is suggested that science knowledge brokers need to raise more awareness for the public in order to change their healthy behavior by using various innovative storytelling means. Knowledge brokers can make public understand science, develop scientific literacy, and engage with science in certain situation. Also, according to different properties of nutrition knowledge, this study suggested to transfer it with life experience, translate it with plain words or comparing methods, and transform it with multi-perspectives. Finally, the four brokerage levels and a new knowledge broker type were proposed by this study. |
Reference: | Babbie, E.(2016)。社會科學研究方法(林秀雲譯;14版)。台北市:雙葉書廊。 Baker, W. E., & Obstfeld, D.(1999). Social capital by design: Structures, strategies, and institutional context. In Corporate social capital and liability(pp. 88-105). Boston, MA.: Springer, Berto, A. R., & Sunarwinadi, I. R. S.(2019). The Holes in Structural Holes Theory(A Literature Review). Advances in Social Science, Education and Humanities Research, 307, 68-74. https://doi.org/10.2991/sores-18.2019.16 Burns, T. W., O`Connor, D. J., & Stocklmayer, S. M.(2003). Science communication: a contemporary definition. Public understanding of science, 12(2), 183-202. Burt, R. S.(1992). Structural holes : the social structure of competition. Cambridge, M.A.: Harvard University Press. Burt, R. S.(2004). Structural Holes and Good Ideas. AJS, 110(2), 349-399. Carlile, P. R.(2002). A pragmatic view of knowledge and boundaries: Boundary objects in new product development. Organization Science, 13(4), 442-455. Carlile, P. R.(2004). Transferring, Translating, and Transforming An Integrative Framework for Managing Knowledge Across Boundaries. Organization Science, 15(5), 555-568. Carlile, P. R., & Rebentisch, E. S.(2003). Into the Black Box: The Knowledge Transformation Cycle. Management Science, 49(9), 1180-1195. Castelfranchi, C.(2007). Six critical remarks on science and the construction of the knowledge society. Journal of Science Communication, 6(4), 1-3. Davenport, T. H., & Prusak, L.(1999). 知識管理:企業組織如何有效運用知識(胡瑋珊譯;初版)。台北市:中國生產力中心。 Dollarhide, M.(2019). Social media definition. Investopedia. Retrieved on July 20, 2020 from http://billscomputerpot. com/menus/windows/SocialMedia. pd. French, J. R., Raven, B., & Cartwright, D.(1959). The bases of social power. Classics of organization theory, 7, 311-320. Gilbert, M., & Cordey-Hayes, M.(1996). Understanding the process of knowledge transfer to achieve successful technological innovation. Technovation, 16(6), 301-312. https://doi.org/https://doi.org/10.1016/0166-4972(96)00012-0 Gould, R. V., & Fernandez, R. M.(1989). Structures of mediation: A formal approach to brokerage in transaction networks. Sociological methodology, 89-126. Greenberg, J.(2000)。組織行為(謝馥蔓、張善智譯;初版)。台北市:學富文化。 Haas, A.(2015). Crowding at the frontier: boundary spanners, gatekeepers and knowledge brokers. Journal of Knowledge Management, 19(5), 1029-1047. Hargadon, A., & Sutton, R. I.(1997). Technology brokering and innovation in a product development firm. Administrative Science Quarterly, 42(4), 716-749. Hendriks, P.(1999). Why share knowledge? The influence of ICT on the motivation for knowledge sharing. Knowledge and Process Management, 6(2), 91-100. Kemp, S.(2021). Digital 2021: Global Overview Report. Datareportal We Are Social Hootsuite. Retrieved 01.28 from https://datareportal.com/reports/digital-2021-global-overview-report. Kvale, S., & Brinkman, S.(1996). Thematizing and designing an interview study. Interviews: an introduction. London: SAGE Publications Ltd. Larson, C. U.(1995). Persuasion: Reception and Responsibility. Belmont, C.A.: Wadsnorth Publishing Company. Leifer, R., & Huber, G. P.(1977). Relations among perceived environmental uncertainty, organization structure, and boundary-spanning behavior. Administrative Science Quarterly, 22(2), 235-247. Lewin, K.(1947). Frontiers in group dynamics: II. Channels of group life; social planning and action research. Human Relations, 1(2), 143-153. Lingo, E. L.(2010). Nexus Work: Brokerage on Creative Projects. Administrative Science Quarterlyt, 55(1), 47-81. Meyer, M.(2010). The Rise of the Knowledge Broker. Science Communication, 32(1), 118-127. https://doi.org/10.1177/1075547009359797 Moorhead, S. A., Hazlett, D. E., Harrison, L., Carroll, J. K., Irwin, A., & Hoving, C.(2013). A new dimension of health care: systematic review of the uses, benefits, and limitations of social media for health communication. Journal of Medical Internet Research, 15(4), e85. Munoz, N.(2021). The Importance of Nutrition in Health Promotion. National Healthcareer Association. Retrieved on December 27, 2020 from https://info.nhanow.com/learning-leading-blog/the-importance-of-nutrition-in-health-promotion Nonaka, I.(1994). A dynamic theory of organizational knowledge creation. Organization Science, 5(1), 14-37. Obstfeld, D.(2005). Social Networks, the Tertius Iungens Orientation, and Involvement in Innovation. Administrative Science Quarterly, 50(1), 100-130. Obstfeld, D., Borgatti, S. P., & Davis, J. P.(2014). Brokerage as a Process: Decoupling Third Party Action from Social Network Structure. Research in the Sociology of Organizations, 40, 135-159. https://doi.org/10.1108/S0733-558X(2014)0000040007 Oldham, G., & McLean, R.(1997). Approaches to Knowledge-Brokering. International Institute for Sustainable Development, 23(06). Polanyi, M.(1958). Personal Knowledge: Towards a Post-Critical Philosophy. London: Routlegde. Priester, J. R., & Petty, R. E.(1995). Source attributions and persuasion: Perceived honesty as a determinant of message scrutiny. Personality and Social Psychology Bulletin, 21(6), 637-654. Prusak, L., & Davenport, T.(1998). Working knowledge: how organizations manage what they know. Cambridge, M.A.: Harvard Business Press. Rosenkranz, C., Vranešić, H., & Holten, R.(2014). Boundary interactions and motors of change in requirements elicitation: A dynamic perspective on knowledge sharing. Journal of the Association for Information Systems, 15(6), 2. Rosenstock, I. M.(1974). Historical origins of the health belief model. Health Education Monographs, 2(4), 328-335. Solbach, T., Kremer, M., Grunewald, P., & lckerott, D.(2019). Driving the future of health. Retrieved on December 27, 2020 from https://www.pwc.tw/zh/publications/topic-bio/future-of-health.html#content-free-1-1998. Tankovska, H.(2021). Distribution of Instagram users worldwide as of January 2021, by age and gender. statista. Retrieved on May 16, 2021 from https://www.statista.com/statistics/248769/age-distribution-of-worldwide-instagram-users/. Treem, J. W., & Leonardi, P. M.(2013). Social media use in organizations: Exploring the affordances of visibility, editability, persistence, and association. Annals of the International Communication Association, 36(1), 143-189. Trench, B.(2008). Towards an analytical framework of science communication models. Communicating Science in Social Contexts, 119-135. http://doras.dcu.ie/3629/1/framework_science_comm_models.pdf. Vernet, A.(2012). Tertius Gaudens vs. Tertius Iungens the Dynamics of market changes. DRUID Conference Society, 19. Ward, V., House, A., & Hamer, S.(2009). Knowledge brokering the missing link in the evidence to action chain? Evidence & Policy : A Journal of Research, Debate and Practice, 5(3), 267-279. https://doi.org/10.1332/174426409X463811 Zoref, L.(2015)。智慧共享的社群人脈學:如何利用互聯網集思廣益,解決工作、生活、健康、愛情難題,實現夢想?(林力敏譯)。台北市:三采文化。 王光旭、熊瑞梅(2014)。運用網絡分析探討政策掮客在政策過程中的角色: 以解嚴前後台中市都市發展為分析案例。調查研究-方法與應用(31),頁31-88。 江東亮、余玉眉(1994)。健康促進:國民健康的新方向。中華公共衛生雜誌, 13(5),頁381-387。https://doi.org/10.6288/CJPH1994-13-05-02 吳麗珍、黃惠滿與李浩銑。(2014)。方便取樣和立意取樣之比較。護理雜誌, 61(3),頁105-111。 呂羿樺(2018)。團膳營養師 白袍下的辛酸。上網日期:2021年01月11日。檢自: https://www.foodnext.net/life/health2/paper/5739102159 李守義、周碧瑟與晏涵文(1989)。健康信念模式的回顧與前瞻。中華民國公共衛生學會雜誌,9(3),頁123-137。 李芷葳(2021)。【秒懂營養師國考】跨理論模式——行為改變。上網日期2021年06月21日。檢自:https://www.xn--kpry1v09opmbp64h.com/2021/03/blog-post_29.html 汪志堅、李欣穎(2005)。來源可信度,情感認同與涉入程度對網路謠言闢謠效果之影響。管理學報, 22(3),頁391-413。 汪志堅、駱少康(2002)。以內容分析法探討網路謠言之研究。Journal of Information, Technology and Society, 1, p.131-145。 林東清(2009)。知識管理(三版)。台北市:智勝文化。 徐健銘(2020)。科學新聞,這件無與倫比的小事?2020台灣民眾科學媒體素養與科學新聞感知論壇活動紀實。新興科技媒體中心。上網日期2021年01月28日。檢自:https://smctw.tw/7618/ 徐蓓蒂、廖珮宏與邵明依(2011)。基隆市仁愛區老年人蔬果攝取改變階段之研究—跨理論模式之應用。護理暨健康照護研究,7(4),頁317-328。 翁秀琪、鍾蔚文、簡妙如與邱承君(1999)。似假還真的新聞文本世界: 新聞如何呈現超經驗事件。新聞學研究(58),頁59-83。 國家發展委員會(2019a)。108 年持有手機民眾數位機會調查報告 。 國家發展委員會(2019b)。108 年個人家戶數位機會調查報告。 張丕萬(2011)。衝突性食品安全事件中的知識之爭與虛擬空間的話語權-以蒙牛特侖蘇風波的專家博客為例。傳播與社會學刊(18),頁115-155。 張耀仁(2020)。臺灣 [科學傳播] 研究析論: 理論詮釋與反思(1970-2019)。傳播研究與實踐,10(2),頁1-32。 陳志萍(2008)。精進網路研究方法-網路民族誌。圖書資訊學研究,2(2),頁1-15。 陳潔(2019)。你的體質,不可能是酸的!戳破鹼性水、蚊子愛叮酸性人的五大迷思。天下雜誌。上網日期2021年12月30日。檢自:https://www.cw.com.tw/article/5094367 黃廷合、吳思達(2004)。知識管理理論與實務(二版)。 黃秋霞(2016)。淺談量化與質性研究的反思。臺灣教育評論月刊,5(9),頁149-154。 黃愷翊(2015)。社群網站中的科學議題框架呈現-以 Youtube 的核能議題相關影音為例。科學傳播論文集 7,頁87-102。 黃麒祐(2003)。IT知識管理導論(初版)。台北市:文魁資訊。 黃馨億(2008)。公共衛生營養學(初版)。台中市:及第出版社。 楊志良(2010)。由活躍老化觀點建構國民健康新願景。社區發展季刊, 132,頁26 - 40。 萬文隆(2004)。深度訪談在質性研究中的應用。生活科技教育月刊,三十七卷(4),頁17-23。 趙坤茂(2006)。全球資訊網的新世代:Web 2.0。數位內容新世紀(3)。https://www.csie.ntu.edu.tw/~kmchao/life/Web2.htm 劉貴雲、蘇富美(2007)。“民以食為天”: 一個生態取向的營養教育課程發展研究。衛生教育學報(27),頁55-92。 歐素華(2019)。知識中介:支援知識流動的體系。上網日期2021年01月07日。檢自:https://reswithoutnumbers.blogspot.com/2019/09/blog-post_21.html?q=%E7%9F%A5%E8%AD%98%E4%B8%AD%E4%BB%8B 蔡敦浩、李慶芳(2006)。疆界管理: 探索情境知識的本質與知識轉移。科技管理學刊, 11(3),頁89-117。 衛生福利部疾病管制署(2020)。Line@疾管家因應武漢肺炎疫情,提供民眾互動及諮詢功能,歡迎民眾多加運用。上網日期2020年12月28日。檢自:https://www.cdc.gov.tw/Bulletin/Detail/0so3QVAZEqwADcevX04G9Q?typeid=9 關鍵評論網(2020)。警查獲3人散播「衛生紙短缺」假消息,其中1人為衛生用品承銷商。關鍵評論網。上網日期2020年12月23日。檢自https://www.thenewslens.com/article/130976 |
Description: | 碩士 國立政治大學 科技管理與智慧財產研究所 108364106 |
Source URI: | http://thesis.lib.nccu.edu.tw/record/#G0108364106 |
Data Type: | thesis |
DOI: | 10.6814/NCCU202200462 |
Appears in Collections: | [科技管理與智慧財產研究所] 學位論文
|
Files in This Item:
File |
Description |
Size | Format | |
410601.pdf | | 2443Kb | Adobe PDF2 | 53 | View/Open |
|
All items in 政大典藏 are protected by copyright, with all rights reserved.
|