Loading...
|
Please use this identifier to cite or link to this item:
https://nccur.lib.nccu.edu.tw/handle/140.119/139137
|
| Title: | 工業PaaS平台系統共創生態系之成熟度探討
Maturity Levels of the Co-creation of Business Ecosystem in the Industrial PaaS Platform Environment |
| Authors: | 林姿佑
Lin, Tzu-Yu |
| Contributors: | 洪為璽
季延平
Hung, Wei-Hsi
Chi, Yan-Ping
林姿佑
Lin, Tzu-Yu |
| Keywords: | 工業物聯網
PaaS平台
成熟度
共創
生態系
Industrial Internet of Things
PaaS platform
Maturity levels
Co-creation
Business ecosystem |
| Date: | 2021 |
| Issue Date: | 2022-03-01 16:36:45 (UTC+8) |
| Abstract: | 工業物聯網於近年來蓬勃發展，是許多企業改善內部流程並且提高營運效率、降低成本的一大變革。在其中，PaaS平台更是成為提供企業開發工業應用程式以及創建平台生態系的重要工具，甚至在產業界中產生了共創生態系之新現象。本研究目的在於探討與建構企業導入工業PaaS平台成熟度模式，欲從國內知名企業W公司了解其工業PaaS平台，並且深入探討其公司所建構的商業藍圖，最終達成研究結果。經由文獻回顧與分析，本研究定義了五項成熟度構面，並透過質性研究法與紮根理論法，彙整分析一百間個案公司，建立成熟度模型。經過研究結果分析，本研究發現所有個案公司可被分成三大類型：探索期之低成熟度企業組織，其特徵為低度合作、低度依賴、低度認知與信任；穩定維持期之中成熟度企業組織，其特徵為中高度認知、轉換成本提高、高持續合作意向；共創期之高成熟度企業組織，其特徵為大範圍應用PaaS平台系統、極大轉換成本、合資、共創新公司或是解決方案。本研究期望提供學術界未來進行工業PaaS平台生態系成熟度之研究參考，亦可作為實務面中各產業、企業的案例參考，透過本研究建構之成熟度模型，檢視企業組織在其中的階層，予以持續改善。
The Industrial Internet of Things (IoT) has been booming in recent years and is a major change for many enterprises to improve internal processes, increase operational efficiency, and reduce costs. Among them, PaaS platform has become an important tool for enterprises to develop industrial applications and create platform ecosystem, and even create a new phenomenon of co-creation in the industry. The purpose of this study is to explore and construct a maturity model for enterprises to adapt industrial PaaS platforms. This study focuses on industrial PaaS platform from the well-known domestic enterprise “W company”, by deeply exploring its business blueprints, and finally achieve the research goal to build a maturity model. Through literature review and analysis, this study defines five maturity dimensions and analyzes 100 companies through qualitative research and grounded theory to establish a maturity model. After analyzing the results, it was found that all the companies can be classified into three major categories: low maturity organizations in the exploration phase, characterized by low cooperation, low dependency, and low awareness and trust; medium maturity organizations in the stabilization phase, characterized by medium to high awareness, high switching costs, and high intention to continue cooperation; and high maturity organizations in the co-creation phase, characterized by large scale application of PaaS platform, high switching cost, joint venture, or even co-creating a new solution. This study serves as a reference for the academic community to conduct future research on the maturity of industrial PaaS platform ecosystem. It can also be used as a case example for various industries and enterprises in practice. This maturity model constructed in the study can be used to examine the maturity levels which organizations are placed, and therefore they can endeavor to improve continuously. |
| Reference: | 中文部分
• 中國信通院白皮書（2017）。取自：
http://www.caict.ac.cn/kxyj/qwfb/bps/index_10.htm
• 王守玉、Carol Windsor、Patsy Yates（2012）。簡介紮根理論研究法。護理雜誌；59卷1期（2012/02/01），頁91-95。
• 朱柔若（譯）（2000）。社會研究方法：質化與量化取向。臺北市：揚智文化。（W. Lawrence Neuman, 2000）
• 江靜旻（2009）。CMMI成熟度等級對軟體流程改善效益影響之研究。國立臺灣科技大學資訊管理系碩士論文，台北市。
• 李曉華（2020）。全球工業互聯網發展比較。中國社會科學院工業經濟研究所，北京市。
• 林金定、嚴嘉楓、陳美花（2005）。 質性研究方法: 訪談模式與實施步驟分析。身心障礙研究季刊，頁122-136。
• 林祐毅（2020）。企業導入工業4.0平台生態系之探索性研究。國立政治大學資訊管理學系碩士論文，台北市。
• 姚俊羽（2004）。能力成熟度整合模式之導入–以文件管理系統為例。銘傳大學資訊管理學系碩士班碩士論文，台北市。
• 研華Advantech。取自：https://www.advantech.tw/
• 胡幼慧（1996）。質性研究：理論方法及本土女性研究實例。台北市：巨流。
• 胡龍騰、黃瑋瑩、潘中道（譯）（2014），研究方法：步驟化學習指南。台北市：學富文化，頁130。（Ranjit Kumar, 2010）
• 徐宗國（譯）（1990）質性研究概論，台北：巨流圖書公司。（Strauss A. & Corbin J., 1990）
• 張英陣（譯）（2000）。撰寫質化研究報告。載於張英陣校閱，質化研究與社會工作（頁167-194）。台北市：洪葉文化。（Padgett, D. K., 1998）
• 陳正之（2008）。運用能力成熟度整合模式來建立軟體組織有關專案知識延續之研究。長庚大學資訊管理學研究所碩士論文，桃園縣。
• 傅雯婷（2019）。個人行動支付成熟度模式之建構與探討。國立政治大學企業管理研究所(MBA學位學程)碩士論文，台北市。
• 游祥祺（2017）。企業導入雲端管理系統之競爭優勢及關鍵成功因素之研究。國立臺北大學企業管理學系碩士在職專班碩士論文，新北市。
• 葉至誠、葉立誠（1999），研究方法與論文寫作。臺北市：商鼎文化，頁 138-156。
• 盧秋蓉（2008）。軟體公司導入能力成熟度整合模式（三級）之實例研究。國立成功大學工程科學系專班碩士論文，台南市。
• 謝一勇（2003）。應用能力成熟度模式整合FAST之研究。國立臺灣科技大學工業管理系碩士論文，台北市。
• 蕭鵬（2020）。工業互聯網投資分析。取自：https://www.163.com/dy/article/F951S7600518C0OT.html
英文部分
• Abdel-Basset, M., Mohamed, M., & Chang, V. (2018). NMCDA: A framework for evaluating cloud computing services. Future Generation Computer Systems, 86, 12-29.
• Alves, H., Fernandes, C., & Raposo, M. (2016). Value co-creation: Concept and contexts of application and study. Journal of Business Research, 69(5), 1626-1633.
• Armbrust, M., Fox, A., Griffith, R., Joseph, A. D., Katz, R., Konwinski, A., ... & Zaharia, M. (2010). A view of cloud computing. Communications of the ACM, 53(4), 50-58.
• Ayyagari, R. M., & Atoum, I. (2019). CMMI-DEV Implementation Simplified. International Journal of Advanced Computer Science and Applications, 10(4), 445-459.
• Ceccagnoli, M., Forman, C., Huang, P., & Wu, D. J. (2011). Co-creation of value in a platform ecosystem: The case of enterprise software. MIS Quarterly, 36(1), 263-290.
• Charmaz, K. (1996). Grounded theory. In J.A. Smith, R. Harré, & L. Van Langenhove (Eds.). Rethinking Methods in Psychology (pp. 27-49). London Sage Publications.
• Chong, F., Carraro, G. & R. Wolter “Multi-Tenant Data Architecture” Microsoft Corporation, June 2006.
• CMMI Product Team. (2006). CMMI for Development Version 1.2. CMU/SEI-2006-TR-008. Pittsburgh, PA, USA: Carnegie Mellon Software Engineering Institute.
• Colins, A., Philp, B., Jung, C., Regener, I., Germany, P., Muench, L.-M., Maluf, M., Estes, M., Skipp, R., Scott, T., Dupley, W., & Enterprise, H.-P. (n.d.). Cloud Maturity Model Rev. 3.0. 63.
• Crabtree, B. F., & Miller, W. L. (1992). Doing qualitative research. In Annual North American Primary Care Research Group Meeting, 19th, May, 1989, Quebec, PQ, Canada. Sage Publications, Inc.
• Dijk, F. W. (F. W. ) van. (2017). Adopting the Cloud A multi-method approach towards developing a cloud maturity mode. 7–35.
• Fisher, D.M. (2004). The Business Process Maturity Model. A Practical Approach for Identifying Opportunities for Optimization
• Flexera. (2019). RightScale 2019 State of the Cloud Report from Flexera. Retrieved from: https://info.flexera.com/CM-REPORT-State-of-the-Cloud
• Gass, O., Meth, H., & Maedche, A. (2014). PaaS Characteristics for Productive Software Development: An Evaluation Framework. IEEE Internet Computing, 18(1), 56–64.
• Gebregiorgis, S. A., & Altmann, J. (2015). IT Service Platforms: Their Value Creation Model and the Impact of their Level of Openness on their Adoption. Procedia Computer Science, 68, 173–187.
• Giessmann, A., & Stanoevska-Slabeva, K. (2013). Business Models of Platform as a Service (PaaS) Providers: Current State and Future Directions. Journal of Information Technology Theory and Application (JITTA), 13(4), 4.
• Goscinski, A., & Brock, M. (2010). Toward dynamic and attribute based publication, discovery and selection for cloud computing. Future generation computer systems, 26(7), 947-970.
• Gunawan, W., & Setyawan, E. (2020). Applying effective cloud computing maturity model (CCMM). IOP Conference Series: Materials Science and Engineering, 725, 01291.
• Harmon, P. (2004). Evaluating an Organization`s Business Process Maturity.
• Holloway, I., & Wheeler, S. (2002). Qualitative research in nursing. Wiley-Blackwell.
• Iansiti, M. & Levien, R., (2004), The Keystone Advantage: What the New Dynamics of Business Ecosystems Mean for Strategy, Innovation, and Sustainability, Boston, MA: Harvard Business School Press.
• ISACA. CMMI introduction. Retrieved from: https://cmmiinstitute.com
• Jadeja, Y., & Modi, K. (2012, March). Cloud computing-concepts, architecture and challenges. In 2012 International Conference on Computing, Electronics and Electrical Technologies (ICCEET), 877-880.
• Kennedy, R. P., & Gopal, T. V. (2013). A MR simulator in facilitating cloud computing. International Journal of Computer Applications, 72(5).
• Khaiata, M., & Zualkernan, I. A. (2009). A simple instrument to measure IT-business alignment maturity. Information Systems Management, 26(2), 138-152.
• Kolb, S., & Wirtz, G. (2014). Towards Application Portability in Platform as a Service. 2014 IEEE 8th International Symposium on Service Oriented System Engineering, 218–229.
• Kourtesis, D., Kuttruff, V., & Paraskakis, I. (2011). Optimising Development and Deployment of Enterprise Software Applications on PaaS: The CAST Project. In M. Cezon & Y. Wolfsthal (Eds.), Towards a Service-Based Internet. ServiceWave 2010 Workshops (Vol. 6569, pp. 14–25). Springer Berlin Heidelberg.
• Li, Z., Zhang, Y., & Liu, Y. (2017). Towards a full-stack devops environment (platform-as-a-service) for cloud-hosted applications. Tsinghua Science and Technology, 22(01), 1–9.
• Lilja, M., & Tarland, L. (2016). Evaluating the strategic alignment maturity in a large company: A proposal on how to assess higher maturity between two departments. 76.
• Liu, F., Tong, J., Mao, J., Bohn, R., Messina, J., Badger, L., & Leaf, D. (2011). NIST cloud computing reference architecture. NIST special publication, 500(2011), 1-28.
• Luftman, J. (2003). Assessing IT/business alignment. Information systems management, 20(4), 9-15.
• Luftman, J. (2004). Assessing business-IT allignment maturity. In Strategies for information technology governance (pp. 99-128). Igi Global.
• Luftman, J. (2015). Strategic alignment maturity. In Handbook on Business Process Management 2 (pp. 5-43). Springer, Berlin, Heidelberg.
• Luftman, J. N., Lewis, P. R., & Oldach, S. H. (1993). Transforming the enterprise: The alignment of business and information technology strategies. IBM systems journal, 32(1), 198-221.
• Luftman, J., Dorociak, J., Kempaiah, R., & Rigoni, E. H. (2008). Strategic Alignment Maturity: A Structural Equation Model Validation. 17.
• Luftman, J.N. (2003). Competing in the Information Age: Align in the Sand. Second Edition, New York: Oxford University Press.
• Luftman, Jerry (2000). Assessing Business-IT Alignment Maturity. Communications of the Association for Information Systems: Vol. 4, Article 14.
• Lune, H., & Berg, B. L. (2017). Qualitative research methods for the social sciences. Pearson.
• MarketsandMarkets. (2020). Industrial IoT (IIoT) Market by Device & Technology (Sensor, RFID, Industrial Robotics, DCS, Condition Monitoring, Networking Technology), Connectivity (Wired, Wireless, Field Technology), Software (PLM, MES, SCADA), Vertical, Region—Global Forecast to 2025. Retrieved from: https://www.marketsandmarkets.com/Market-Reports/industrial-internet-of-things-market-129733727.html
• Marston, S., Li, Z., Bandyopadhyay, S., Zhang, J., & Ghalsasi, A. (2011). Cloud computing—The business perspective. Decision support systems, 51(1), 176-189.
• Martens, B., Teuteberg, F., & Gräuler, M. (2011). Design and Implementation of a Community Platform for the Evaluation and Selection of Cloud Computing Services: A Market Analysis. 8.
• Mell, P., & Grance, T. (2011). The NIST definition of cloud computing.
• Mettler, T. (2011). Maturity assessment models: a design science research approach, Int. J. Society Systems Science, Vol. 3, Nos. 1/2, pp.81-98.
• Microsoft Azure. (2020). What is IaaS? Retrieved from: https://azure.microsoft.com/en-us/overview/what-is-iaas/#products
• Moonasar, V., & Naicker, V. (2020). Cloud capability maturity model: A study of South African large enterprises. SA Journal of Information Management, 22(1).
• NIKKEI Asia. (2019). The top 100 Asia300 Power Performers. Retrieved from: https://asia.nikkei.com/Spotlight/The-Big-Story/The-top-100-Asia300-Power-Performers
• PalsonKennedy, R., & Gopal, T. V. (2010). Assessing the risks and opportunities of Cloud Computing: Defining identity management systems and maturity models. Trendz in Information Sciences & Computing(TISC2010), 138–142.
• Paulk, M. C., B. Curtis, M. B. Chrissis, and C. V. Weber. 1993. Capability Maturity Model for Software, version 1.1. CMU/SEI-93-TR-24. Pittsburgh: Carnegie Mellon University, Software Engineering Institute.
• Prahalad, C. K., & Ramaswamy, V. (2004). Co-creation experiences: The next practice in value creation. Journal of interactive marketing, 18(3), 5-14.
• Ried, S., Rymer, J. R., & Iqbal, R. (2008). Forrester’s SaaS Maturity Model. Forrester Research. Retrieved from: https://www.forrester.com/Forresters+SaaS+Maturity+Model/fulltext/-/E-RES46817; http://www.theresearchpedia.com/research-articles/saas-maturit y-model-by-forrester
• Salinas, A. A. L. (2017). Measuring the adoption of cloud computing in technology companies through a Cloud Maturity Model. 17–31.
• Software Engineering Institute. (1993). Capability Maturity Model for Software (Version 1.1). Retrieved from: https://resources.sei.cmu.edu/library/asset-view.cfm?assetid=11955
• Speziale, H. S., Streubert, H. J., & Carpenter, D. R. (2011). Qualitative research in nursing: Advancing the humanistic imperative. Lippincott Williams & Wilkins.
• Strauss, A., & Corbin, J. (1990). Basic of Qualitative research: Grounded theory procedures and techniques. Newbury Park, CA: Sage.
• Urquhart, C., Lehmann, H., & Myers, M. D. (2010). Putting the ‘theory’back into grounded theory: guidelines for grounded theory studies in information systems. Information systems journal, 20(4), 357-381.
• Vaquero, L. M., Rodero-Merino, L., Caceres, J., & Lindner, M. (2008). A break in the clouds: towards a cloud definition.
• Vom Brocke, J., & Rosemann, M. (Eds.). (2015). Handbook on Business Process Management 2: Strategic Alignment, Governance, People and Culture. Springer Berlin Heidelberg.
• Walraven, S., Truyen, E., & Joosen, W. (2014). Comparing PaaS offerings in light of SaaS development: A comparison of PaaS platforms based on a practical case study. Computing, 96(8), 669–724.
• Wang, L., Von Laszewski, G., Younge, A., He, X., Kunze, M., Tao, J., & Fu, C. (2010). Cloud computing: a perspective study. New generation computing, 28(2), 137-146. |
| Description: | 碩士
國立政治大學
企業管理學系
108363080 |
| Source URI: | http://thesis.lib.nccu.edu.tw/record/#G0108363080 |
| Data Type: | thesis |
| DOI: | 10.6814/NCCU202200222 |
| Appears in Collections: | [企業管理學系] 學位論文
|
Files in This Item:
| File |
Description |
Size | Format | |
|---|
| 308001.pdf | | 1935Kb | Adobe PDF2 | 0 | View/Open |
|
All items in 政大典藏 are protected by copyright, with all rights reserved.
|
