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    Title: 工業PaaS平台系統共創生態系之成熟度探討
    Maturity Levels of the Co-creation of Business Ecosystem in the Industrial PaaS Platform Environment
    Authors: 林姿佑
    Lin, Tzu-Yu
    Contributors: 洪為璽
    季延平

    Hung, Wei-Hsi
    Chi, Yan-Ping

    林姿佑
    Lin, Tzu-Yu
    Keywords: 工業物聯網
    PaaS平台
    成熟度
    共創
    生態系
    Industrial Internet of Things
    PaaS platform
    Maturity levels
    Co-creation
    Business ecosystem
    Date: 2021
    Issue Date: 2022-03-01 16:36:45 (UTC+8)
    Abstract: 工業物聯網於近年來蓬勃發展,是許多企業改善內部流程並且提高營運效率、降低成本的一大變革。在其中,PaaS平台更是成為提供企業開發工業應用程式以及創建平台生態系的重要工具,甚至在產業界中產生了共創生態系之新現象。本研究目的在於探討與建構企業導入工業PaaS平台成熟度模式,欲從國內知名企業W公司了解其工業PaaS平台,並且深入探討其公司所建構的商業藍圖,最終達成研究結果。經由文獻回顧與分析,本研究定義了五項成熟度構面,並透過質性研究法與紮根理論法,彙整分析一百間個案公司,建立成熟度模型。經過研究結果分析,本研究發現所有個案公司可被分成三大類型:探索期之低成熟度企業組織,其特徵為低度合作、低度依賴、低度認知與信任;穩定維持期之中成熟度企業組織,其特徵為中高度認知、轉換成本提高、高持續合作意向;共創期之高成熟度企業組織,其特徵為大範圍應用PaaS平台系統、極大轉換成本、合資、共創新公司或是解決方案。本研究期望提供學術界未來進行工業PaaS平台生態系成熟度之研究參考,亦可作為實務面中各產業、企業的案例參考,透過本研究建構之成熟度模型,檢視企業組織在其中的階層,予以持續改善。
    The Industrial Internet of Things (IoT) has been booming in recent years and is a major change for many enterprises to improve internal processes, increase operational efficiency, and reduce costs. Among them, PaaS platform has become an important tool for enterprises to develop industrial applications and create platform ecosystem, and even create a new phenomenon of co-creation in the industry. The purpose of this study is to explore and construct a maturity model for enterprises to adapt industrial PaaS platforms. This study focuses on industrial PaaS platform from the well-known domestic enterprise “W company”, by deeply exploring its business blueprints, and finally achieve the research goal to build a maturity model. Through literature review and analysis, this study defines five maturity dimensions and analyzes 100 companies through qualitative research and grounded theory to establish a maturity model. After analyzing the results, it was found that all the companies can be classified into three major categories: low maturity organizations in the exploration phase, characterized by low cooperation, low dependency, and low awareness and trust; medium maturity organizations in the stabilization phase, characterized by medium to high awareness, high switching costs, and high intention to continue cooperation; and high maturity organizations in the co-creation phase, characterized by large scale application of PaaS platform, high switching cost, joint venture, or even co-creating a new solution. This study serves as a reference for the academic community to conduct future research on the maturity of industrial PaaS platform ecosystem. It can also be used as a case example for various industries and enterprises in practice. This maturity model constructed in the study can be used to examine the maturity levels which organizations are placed, and therefore they can endeavor to improve continuously.
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    Description: 碩士
    國立政治大學
    企業管理學系
    108363080
    Source URI: http://thesis.lib.nccu.edu.tw/record/#G0108363080
    Data Type: thesis
    DOI: 10.6814/NCCU202200222
    Appears in Collections:[Department of Business Administation] Theses

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