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    題名: 應用企業流程管理 (BPM) 提升績效之研究：以某國際快遞台灣分公司為例
    The application of business process management (BPM) for performance improvement: A case study of an express company in Taiwan.
    作者: 張育銘
    Chang, Yu Ming
    貢獻者: 羅明琇
    Lo, Ming Shiow
    張育銘
    Chang, Yu Ming
    關鍵詞: 企業流程管理
    Business Process Management
    BPM
    Performance Management
    Process Management
    日期: 2017
    上傳時間: 2017-08-31 12:29:28 (UTC+8)
    摘要: Organizations are facing a more and more competitive market not only in Taiwan but also around the globe. Business Process Management (BPM) is considered a weapon used to better satisfy customers’ needs so that organizations can survive competition. However, it is surprising that previous BPM studies mainly focused on the primary process and neglected the important support process, for instance, human resource management. Through a case study, this research extends the application of BPM from the primary process to the support process, reveals the inadequacy of the current BPM life cycle, and guides practitioners in managing the business process.
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    描述: 碩士
    國立政治大學
    企業管理研究所(MBA學位學程)
    104363002
    資料來源: http://thesis.lib.nccu.edu.tw/record/#G0104363002
    資料類型: thesis
    顯示於類別:[企業管理研究所（MBA學位學程）] 學位論文

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