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    政大典藏 > College of Commerce > MBA Program > Theses >  Item 140.119/112434
    Please use this identifier to cite or link to this item: https://nccur.lib.nccu.edu.tw/handle/140.119/112434


    Title: 應用企業流程管理 (BPM) 提升績效之研究:以某國際快遞台灣分公司為例
    The application of business process management (BPM) for performance improvement: A case study of an express company in Taiwan.
    Authors: 張育銘
    Chang, Yu Ming
    Contributors: 羅明琇
    Lo, Ming Shiow
    張育銘
    Chang, Yu Ming
    Keywords: 企業流程管理
    Business Process Management
    BPM
    Performance Management
    Process Management
    Date: 2017
    Issue Date: 2017-08-31 12:29:28 (UTC+8)
    Abstract: Organizations are facing a more and more competitive market not only in Taiwan but also around the globe. Business Process Management (BPM) is considered a weapon used to better satisfy customers’ needs so that organizations can survive competition. However, it is surprising that previous BPM studies mainly focused on the primary process and neglected the important support process, for instance, human resource management. Through a case study, this research extends the application of BPM from the primary process to the support process, reveals the inadequacy of the current BPM life cycle, and guides practitioners in managing the business process.
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    Description: 碩士
    國立政治大學
    企業管理研究所(MBA學位學程)
    104363002
    Source URI: http://thesis.lib.nccu.edu.tw/record/#G0104363002
    Data Type: thesis
    Appears in Collections:[MBA Program] Theses

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