政大機構典藏-National Chengchi University Institutional Repository(NCCUR):Item 140.119/86033

政大機構典藏-National Chengchi University Institutional Repository(NCCUR):Item 140.119/86033

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题名:	團隊建立法應用於非營利組織運作之研究 The Research Of Applying Team Building Interventions To Non-profit Organizations’ Operation
作者:	鄭瓊芳 Cheng, Chiung-Fang
贡献者:	吳定 Wu, Ricky-Dinp 鄭瓊芳 Cheng, Chiung-Fang
关键词:	團隊非營利組織願景與目標溝通與領導激勵與授權賦能決策與品質管理 team non-profit organization vision & goal commuination & Leadership motivation & empowerment decision-making & quality management
日期:	1998
上传时间:	2016-04-22 15:12:47 (UTC+8)
摘要:	公益性非營利組織在國家社會整體的運作中承擔重要的責任，在國外它早已成為社會的主流，在台灣社會於解嚴以後，它的蓬勃發展亦成為一股莫之能擋的社會力；在公共行政的研究中，它更是當今的趨勢議題之一。而將現代經營管理的理念，運用於各類非營利機構中，已愈來愈受到重視，其實那是因為非營利組織之「非營利」性質使然，使得它比任何組織都需要管理的概念；然而在這方面相關的研究卻十分不足。因此，本文主要在探究與非營利組織價值理念相容的團隊建立法的理論與技術，提供非營利組織運作上一個可資應用的管理途徑。 The non-profit organizations focusing on public interest bear important responsibility in the operations of the whole nation and society. In other countries, the operations of the non-profit organizations have been become the main stream of the society. In Taiwan’s society, after abolishing the martial law, its exuberant development has become a non-blocking social power, too. In the study of public administration, it is also one of the modern trend issues. Applying business management to non-profit organizations has been more and more emphasized. In fact, it is the “non-profit” nature making that. It needs the concept of management more urgent than any other organization, but the relative studies in this area are insufficient so for. This thesis mainly investigates the theories and interventions of team building, because they are matching with the values and ideas of non-profit organizations and provide a useful management approach for the non-profit organizations’ operation.
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Martin原著民86 社會服務機構組織與管理：全面品質管理的理論與實務，台北市：揚智文化公司。施貞夙譯，Ros Jay原著民87 經營優質團隊，台北縣：中國生產力中心。孫本初民87 公共管理，台北市：智勝文化出版社。徐木蘭民86 「組織管理與行為」，收錄於司徒達賢等著，非營利組織經營管理研修粹要，台北市：洪建全基金會。陳金貴民83 美國非營利組織的人力資源管理，台北市：瑞興圖書公司。陳洪濤民83 「全面素質管理」，收錄於梁偉康與黃玉明編著，社會服務機構管理新知，香港：集賢社。陳惠民編著民87 高效率團隊：實務操演手冊，台北市：科技圖書公司。陳耀茂譯，石原勝吉原著民74 品管圈活動圖解，台北市：五南圖書公司。梁偉康、黃玉明民83 社會服務機構管理新知，香港：集賢社。梁偉康、陳洪濤民84 在服務機構推行全面優質管理，香港：集賢社。黃玉明民83 「機構內團隊的建立與發展」，收錄於梁偉康、黃玉明編著，社會服務機構管理新知，香港：集賢社。黃秉德民86 「決策類型與功能」，收錄於司徒達賢等著，非營利組織經營管理研修粹要，台北市：洪建全基金會。黃松榮民86 「相關稅法」，收錄於司徒達賢等著，非營利組織經營管理研修粹要，台北市：洪建全基金會。郭永秋民82 政治參與，台北市：幼獅出版社。郭進隆譯，Peter M. Senge 原著民83 第五項修練：學習型組織的藝術與實務，台北市：天下文化出版社。喜瑪拉雅研究發展基金會民86 基金會在台灣 – 民國八十六年版，台北市：中華徵信所。游琬娟譯，Steve Morris & Graham Willcocks & Eddy Knasel原著民87 致勝團隊，台北市：中天出版社。葛中俊譯，Jerry Spiegel & Cresencio Torres 原著民85 團隊工作的原理：經理工作指南，台北市：業強出版社。楊平吉譯，尾籠勝、常盤繁夫編民80 品管圈的開會技巧，台北市：台華工商圖書公司。楊幼蘭譯，Michale Hammer & James Champy原著民83 改造企業—再生策略的藍本，台北市：牛頓出版社。經觀榮民68 中國社會扶助事業理論與實際，台北市：經觀榮發行。張在山譯，Philip Kotler & Alan R Andreasen 原著民80 非營利事業的策略性行銷，台北市：授學出版社。張金鑑民80 行政學典範，台北市：中國行政學會。張沛元譯，Leigh, Andrew & Michael Maynard合著民87 領導團隊，台中市：晨星出版社。張潤書民79 組織行為與管理，台北市：五南圖書公司。張潤書民87 行政學，台北市：三民書局。張慧倩譯，Warren Bennis & Patrica Ward Biederman 原著民87 7個天才團隊的故事：如何領導創意菁英，台北市：天下遠見出版社。楊幼蘭譯，Michale Hammer & James Champy 原著民83 改造企業，台北市：牛頓出版社。廖利榮民80 社會工作管理，台北市：三民書局。鄭文義民78 公益團體的設立與經營，台北市：工商教育出版社。蔡桐木民83 「理想的隊長領導風格」，收錄於張水江編，企業改造新風潮，台北市：工商時報。鄧嘉玲譯，Peter F. Drucker & Isao Nakauchi 原著民87 杜拉克看亞洲，台北市：天下文化出版社。齊若蘭譯，Deborah Harriagton-Mackin 原著民84 團隊出擊，台北市：天下文化出版社。霍瑞堯民83 「管理者如何與下屬建立良好的溝通關係」，收錄於梁偉康與黃玉明編著，社會服務機構管理新知，香港：集賢社。蕭麗華譯，Scott & Jaffe原著民82 授權之道：建立有利的組織氣候，台北市：麥田出版社。譚家瑜譯，Zenger, John H., Ed Musselwhite, Kathleen Hurson & Craig Perrin 合著民84 卓越領導：組織專業團隊,引爆企業變革，台北市：遠流出版社。羅耀宗譯，Blanchard, Kenneth H. & Carew, Donald & Eunice Parisi- Carew 原著民81 一分鐘最佳團隊，台北市：聯經圖書公司。顧忠華民86 「非營利組織的社會責任與發展趨勢」，收錄於司徒達賢等著，非營利組織經營管理研修粹要，台北市：洪建全基金會。二、政府出版品內政部統計處民85 中華民國台閩地區內政統計月報，台北市：行政院內政部。內政部統計處民86 內政統計手冊，台北市：行政院內政部。江明修民83 非營利組織領導行為之研究，台北市：行政院國家科學委員會專題研究報告。孫本初民83 非營利性組織管理之研究：以台北市政府登記有案之社會福利慈善事業基金會為對象，台北市：台北市政府研究發展考核委員會委託。陳美伶民80 統一財團法人主管機關可行性之研究，台北市：行政院法務部。黃世鑫民78 我國非營利組織功能之界定與課稅問題之研究，台北市：財政部賦稅改革委員會。民81 我國文教基金會發展之研究，台北市：行政院文化建設基金管理委員會。三、學位論文王桂英民86 「非營利機構和營利機構人員事業生涯、工作滿意、組織承諾與離職傾向關聯性之比較研究：以公立中小學教師與半導體產業員工為例」，交通大學管理科學研究所碩士論文。白省三民85 「我國都市發展中公益性團體組織及其運作模式之研究」，中國文化大學中山學術研究所博士論文。江金山民74 「公共利益團體影響公共政策之研究：消費者文教基金會為例」，政治大學公共行政研究所碩士論文。沈經宏民84 「非營利機構市場導向之研究」，政治大學企業管理研究所碩士論文。李宛琦民84 「品管圈應用於組織管理之研究」，政治大學公共行政研究所碩士論文。吳美瑤民86 「從免稅政策改變看非營利組織之經營型態與因應策略」，臺灣大學商學研究所碩士論文。林素惠民86 「建構團隊型組織之訓練教材發展實施及效用之研究：以個案公司為例」，臺灣師範大學工業科技教育學系碩士論文。周威廷民85 「公共合產之理論與策略：非營利組織公共服務功能的觀察」，政治大學公共行政學系碩士論文。侯瑾瑜民84 「自主管理團隊的成員角色與衝突之研究」，中興大學企業管理研究所碩士論文。涂炳深民79 「組織發展應用於組織內部團體間衝突管理之研究 : 一種管理勞資衝突的干預技術」，政治大學公共行政研究所碩士論文。許世雨民81 「非營利部門對公共行政之影響」，政治大學公共行政研究所碩士論文。黃皇凱民86 「非營利組織人力資源管理個案研究—以高雄市文化基金會為例」，中山大學人力資源管理研究所碩士論文。黃新福民88 「非營利社會福利基金會治理活動之研究」，政治大學公共行政學系博士論文。莊世杰民86 「團隊學習之深度匯談實證研究」，雲林技術學院企業管理技術研究所碩士論文。馮文饒民82 「志願福利服務組織形成及運作之探討 – 以慈濟功德會為例」，中正大學社會福利研究所碩士論文。曾介宏民86 「團隊式組織之研究：設計與文化創造的觀點」，政治大學公共行政研究所碩士論文。楊俊雄民83 「組織中團隊特性與組織變革關係之研究—以我國國營事業民營化為例」，政治大學公共行政研究所碩士論文。楊錦蓁民84 「非營利組織工作人員激勵力量之研究：以基金會為例」，中正大學企業管理研究所碩士論文。廖洲棚民86 「團隊型組織之溝通訊息傳遞過程：符號與資訊科技互動的研究」，政治大學公共行政學系碩士論文。劉祥孚民85 「非營利組織公共服務之理論與實證—環保團體之個案分析」，政治大學公共行政學系碩士論文。鄭伊真民87 「企業導入學習型組織之研究：學習團隊發展過程之探討」，政治大學企業管理研究所碩士論文。蔡全智民87 「團隊發展影響因素之研究」，政治大學企業管理研究所碩士論文。簡徐芬民83 「公共利益團體影響政策制定過程之研究—以消費者文教基金會為例」，政治大學公共行政研究所碩士論文。蘇信如民74 「志願服務組織運作之研究」，臺灣大學社會學研究所碩士論文。四、期刊與研討會論文江明修民87 「非營利組織與公共服務：公民社會協助政府再造之道」，人事行政，第128期，頁18-23。江岷欽民84 「全方為品質管理與公共組織」，研考雙月刊，第19 第2期，頁16-30。李弘暉民86 「高績效團隊成功要件」，管理雜誌，第276期，頁 39-41。李弘暉民86 「團隊原理」，中國行政評論，第6卷第2期，頁73- 86。李聲吼民85 「建立有效的工作團隊」，人力發展月刊，第34期， 61-65。呂錦珍民82 「如何建立真正團隊？」，天下雜誌，第151期，頁 198-206。吳定民85 「團隊建立法應用於增進基層員警群工作績效探討」，行政警察學術研討會論文集，頁70-81。吳嘉欽民85 「組織變革的新契機—團隊建立」，人力發展月刊，第 27期，頁44 -50。吳韻儀民86 「成功對話為團隊開竅」，天下雜誌，第191期，頁 224-225。邱花妹民86 「彭婉如文教基金會深入社區」，天下雜誌，第197 期，頁267-268。孫本初民84 「美國聯邦政府全面品質管理評審標準之概述」，研考雙月刊，第19卷第2期，頁45-56。孫本初、呂育誠民85 「從分析單元論團隊的意義及其對公共管理之影響」，國立政治大學學報，第73期，頁145-147。徐謙和譯民86 「以團隊代替組織層級」，管理雜誌，第282期，頁 128。高明智民88 「非營利組織的5F策略」，管理雜誌，第295期，頁 14。陳金貴民80 「公共行政研究主題之發展趨勢」，民主基金會公共事務與國家發展學術研討會。陳金貴民82 「美國非營利組織的分析」，行政學報，第25期，頁 27-46。陳金貴民85 「美國非營利組織的研究」，歐美月刊，第11卷第6 期，頁100-119。陳怡全譯民81 「建立團隊的要訣」，世界經理文摘，81年3月號，頁125。許主峰民85 「非營利組織為何需要策略規劃」，合作發展月刊，85 年9月號，頁11-14。馮燕民82 「非營利組織的社會角色--兼論理念」，文教基金會研討會論文教育部社會司舉辦。馮燕民86 「公益性非營利組織資源的運作與管理」，理論與政策，第11卷第3期，頁99-112。盧偉斯民85 「學習型組織的組織論：Sange, P.第五項修練的解讀與補充」，考銓季刊，第8期，頁95。蕭新煌民79 「正確理解民間團體的功能與角色」，社會福利，第 82期，頁6-10。五、受訪基金會資料主婦聯盟環境保護基金會：簡介；組織章程；主婦聯盟綠主張第136 期（88年5月號）；http://forum.yam.org.tw/ women/backinfo/recreation/ womenf.htm 現代婦女基金會：簡介；「性侵害犯罪防治法、家庭暴力防治立法大事紀」製表（民86）婦女新知基金會：簡介；婦女新知基金會第六屆董監事會議時間表（民88）；民法諮詢熱線志工五、六月份在職訓練表（民88）；http://awake.11.com.tw/Mainpreview. htm 彭婉如文教基金會：簡介；「組織發展與募款規劃」研習會的課程資料；http://pengwr.feminism.net/found.htm 貳、英文部分一、書籍 Badelt, Christoph 1990 “Institutional Choice and the Nonprofit Sector”, in Helmut K. Anheier & Wolfgang Seibel (eds) , The Third Sector : Comparative Studies Of nonprofit Organizations. New York: Walter DeGruyter. Blanchard, Kenneth H., John P. Carlos & W. Alan. Randolph 1996 Empowerment Takes More Than A Minute. San Francisco, Calif.: Berrett-Koehler Publishers. Boyd, T. D. 1987 “Human Issues In The Rapidly Changing Nonprofit Organization.” In E. W. Anthes & J. Cronin Eds.), Personnel Matters In The Nonprofit Organization. Hampton, Arkansas: Independent Community Consultants. Bradshaw, J 1972 “A Taxonomy Of Social Need,” in G. Mclachan (ed.), Problems And Progress In Medical Care: Essays On Current Research. London: Oxford University Press. Butler, Richard J. & David C. Wilson 1990 Managing Voluntary And Non-Profit Organizations : Strategy And Structure. New York: Routledge. Carr, C. 1992 Teampower: Lessons Form America’s Top Companies On Putting Teampower To Work. Englewood Cliffs, N. J.: Prentice-Hall, Inc. Carr, D. & I. Littman 1990 Excellence In Government—Total Quality Management In The 1990s. Arlington, VA: Coopers & Lybrand. Carver, John 1997 Boards That Make A Difference: A New Design For Leadership In Nonprofit And Public Organization. San Francisco : Jossey-Bass. Chang, Richard Y. 1994 Building A Dynamic Team. California: Richard Chang Associates, Inc. Christen, Joseph C. 1987 “Team Building.” in R. L. Craig, eds., Training And Development Handbook. New York: McGraw-Hill, Inc. Ciampa,D 1992 Total Quality: A User’s Guide For Implementation. New York: Addison-Wesley Publishing Co. Comish, Newel W. & Winter Park Florid 1976 Effective Leadership Of Voluntary Organization. New York: Annal Publishing. Connors, Tracy Daniel. 1993 The Nonprofit Management Handbook: Operating Policies And Procedures. New York: John Wiley & Sons. Cyert, R. Michael 1975 Management Of Nonprofit Organizations. Washington, D.C.: Heath And Company. Daft, Richard L. 1995 Organization Theory And Design.(fifth ed.). Minneapolis/St. Paul: West Publishing. Daft, Richard L. 1998 Organization Theory And Design.(sixth ed.). Cincinnati,Ohio: South-Western College Publishing. Denhardt, Robert B. 1984 Theories Of Public Organization, Pacific Grove, Cal:Books/Cole Publishing, Co. 1991 Public Administration: A Action Orientation. Pacific Grove, California: Brook/Cole Publishing Company. 1993 The Pursuit Of Significance : Strategies For Managerial Success In Public Organizations. Belmont, Calif.:Wadsworth. Dilenschneider, Robert L. 1992 A Briefing For New Leaders: Communication As The Ultimate Exercise Of Power. York: Harper Collins College. Dyer, Willian G. 1987 Team Building: Issues and Alternatives. Reading, Mass: Addison-Wesley Publishing Company. Ellis, S. J. & K. H. Noyes 1990 By The People: A History of Americans As Volunteers (revised ed.). San Francisco: Jossey Bass. Federal Quality Institute (FQI) 1991 Introduction To Total Quality Management In The Federal Government. Washington, DC: Author. 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Lyman, The Future Of the Nonprofit Sector : Challenges, Changes, And Policy Considerations. San Francisco : Jossey-Bass. Hodgkinson, Virginia A. & R. D. 1992 “The Nonprofit Sector And The New Global Community :Issues And Challenges.” , in K. D. McCarthy & V. A.Hodgkinson & R. D. Sumariwalla And Associates (eds.) The Nonprofit Sector In The Global Community: Voice From Many Nations. San Francisco CA.: Jossey-Bass. Houle, C. O. 1989 Governing Board: Their Nature And Nurture. San Francisco: Jossey-Bass. Howe, Fisher 1995 Welcome To The Board: Your Guide To Effective Participation. San Francisco : Jossey-Bass. Howe, Fisher 1997 The Board Member’s Guide To Strategic Planning. San Francisco : Jossey-Bass. Hoy, Wayne K. & Cecil G. Miskel 1987 Educational Administration: Theory, Research And Practice (3rd ed). New York: Random House. Huse, E. 1975 Organization Development And Change, St. Paul, Minn.:West Publishing Co. 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