| Reference: | [1] 何光國，圖書資訊組織原理，三民書局，民國79年，頁25至26。
[2] 吳琮璠、謝清佳，資訊管理 理論與實務，民國85年，頁1-10至1-12。
[3] 邵敏華，建構開放性之企業知識管理系統，國立政治大學資訊管理研究所碩士論文，民國87年。
[4] 馮國卿，知識管理在電子圖書館應用之研究，國立政治大學圖書資訊研究所碩士論文，民國87年。
[5] 劉容志，IBM Software Update，民國87年10月。
[6] 謝清俊，公共資訊系統概說，圖書館與資訊研究論文集，漢美書局，民國85年，頁163。
[7] 樓玉玲，以資料發掘技術分析政大通識課程，國立政治大學資訊管理研究所碩士論文，民國87年。
[8] 主題網際資訊，Visitor Relationship Management – WebTrends Enterprise Reporting Server，客戶關係管理研討會，民國89年五月。
[9] Adriaans, P. and Zantinge, D., Data Mining, Addison-Wesley, 1996.
[10] Bellinger, G., “Knowledge Management”, http://www.outsights.com/systems/kmgmt/kmgmt.htm
[11] Berry, M. J. A. and Linoff, G., Data Mining Technique For Marketing, Sale, And Customer Support, Wiley Computer, 1997.
[12] Cabena, P., Hadjinian, P., Stadler, R., Verhees, J., and Zanasi, A., Discovering Data Mining – From Concept to Implementation, Prentice Hall Ptr, 1998.
[13] Codd, E. F., “Providing OLAP to User- Analysis: An IT Mandate”, Sep. 1998, http://www.arborsoft.com/essbase/wht_ppr/coodcl.html
[14] Connelly, R., McNeill, R., and Mosimann, R., The Multi Dimensional Manager, Cognos, Oct. 1996.
[15] Cooley, R., Mobasher, B., and Srivastava, J., “Data Preparation for Mining World Wide Web Browsing Patterns”, Knowledge and Information Systems, Vol. 1, No. 1, 1999.
[16] Davis, M. C., “Knowledge Management”, Information Strategy: The Executive’s Journal, Fall 1998.
[17] Harris, D.B., “Creating A Knowledge Centric Information Technology Environment”, Sep. 1998, http://www.htcs.com/ckc.html
[18] Drucker, P. F., Post-Capitalist Society, Harper Collins, 1993, pp. 25-30.
[19] Edvinsson, L. and Sullivan, P., “Developing a Model for Managing Intellectual Capital”, European Management Journal, Vol. 14. No. 4, Aug. 1996, pp. 356-364.
[20] Fayyad, U. M., “Data Mining and Knowledge Discovery: Making Sense Out of Data”, IEEE Expert, Oct. 1996, pp. 20-25.
[21] Fayyad, U. M. and Ramasamy, U., “Data Mining and Knowledge Discovery in Database”, Communications of The ACM, Nov. 1996, Vol. 39, pp. 24-26.
[22] Frawley, W. J., Piatesky-Shapiro, and Matheus, G. C. J., Knowledge Discovery in Database: An Overview, AAAI/MIT Press, 1991, pp. 1-30.
[23] Fuld, L. M., The New Competitor Intelligence: The Complete Resource for Finding, Analyzing, and Using Information about Your Competitors, NY: Wiley, 1995.
[24] Gilad, B., The Art and Science of Business Intelligence Analysis: Business Intelligence Theory, Principles, Practices, and Uses”, ed. Gilad, B. and Herring, J. P., Jai Press Inc., 1996, p.4.
[25] Gloede, C., “Designing A Business Intelligence System”, Midrange Systems, Dec. 12, 1997, pp. 49-50.
[26] Greening, D. R., “Data Mining on the Web - There`s Gold in that Mountain of Data”, http://www.webtechniques.com/archives/2000/01/greening/
[27] Grupe, F. H. and Owrang, M. M., “Data Base Mining Discovering New Knowledge and Cooperative Advantage,” Information Systems Management, Fall 1995, pp.26-31.
[28] Hildebrand, C., “All Aboard the BI Bandwagon”, CIO, Vol.11, Jul. 15, 1998, p. 16.
[29] IBM, “IBM Data Management White Paper - If data were money, would you manage it differently?”, 1999, http://www.software.ibm.com/data/busn-intel/biadinsert
[30] Inmon, W. H., Building the Data Warehouse, Wellesley, MA:QED Technical Publishing Group, 1992.
[31] Komenar, M., Electronic Marketing, Wiley Computer Publishing, 1993, pp.80-81.
[32] Malhotra, Y., “World Wide Web Virtual Library on Knowledge Management”, Aug. 1998, http://www.brint.com/km/
[33] Microsoft Sales Online!, Microsoft SQL Server Questions and Answers: “What is a data warehouse?”, Jan.1, 1997, http://www.microsoft.com/salesinfo/qa/mssq1013.html
[34] Mobasher, B., Cooley, R., and Srivastava, J., “Web Mining: Information and Pattern Discovery on the World Wide Web”, http://www-users.cs.umn.edu/~mobasher/webminer/survey/survey.html
[35] Nonaka, I., “The Knowledge Creating Company”, Harvard Business Review, Nov.-Dec., 1991, pp. 96-104.
[36] Nonaka, I. and Takeuchi, H., The Knowledge Creating Company: How Japanese Companies Create the Dynamics of Innovation, Oxford University Express, 1995, p. 54.
[37] OLAP Council, “OLAP and OLAP Server Definitions,” Sep. 1998, http://www.olapcouncil.org/research/
[38] Paitetsky-Shapiro, G., Discovery, Analysis, and Presentation of Strong Rules”, Knowledge Discovery in Database, ed. G. Piatetsky-Shapiro and Frawley, W. J., CA: AAAI/MIT Press, 1991, pp. 229-238.
[39] Shaw, R. and Stone, M., Database Marketing, Aldershot: Gwer Publishing, 1990.
[40] Spek, R. van der and Spijkervet, A., “Knowledge Management: Dealing Intelligency with Knowledge”, Knowledge Management and Its Integrative Elements, ed. Liebowitz, J. and Wilcox, L. C. , NY: CRC Press, 1997, p. 40.
[41] Vedder, R. G. and Vanecek, M. T., “Competitive Intelligence for IT Resource Planning: Some Lessons Learned”, Information Strategy: The Executive’s Journal, Fall 1998, pp. 29-36.
[42] Wilson, R. F., “Web Marketing Today”, Jul. 1, 2000, http://www.wilsonweb.com/articles/bannerad.htm
[43] Zanasi, A., “Competitive Intelligence through Data Mining Public Sources”, Competitive Intelligence Review, Vol. 9, 1998, pp. 44-54. |
