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    题名: Is competence set expansion in the information service industry a planned behavior? The moderating effects of action control style
    作者: Shee, Daniel Y.;Wu, Ya-Ling
    吳雅鈴
    贡献者: 資管系
    关键词: action control style;competence set expansion;information service industry
    日期: 2008-12
    上传时间: 2015-09-03 17:38:51 (UTC+8)
    摘要: Technological advancement has brought dramatic changes to most industries. As a result, the pressure to compete has intensified tremendously. This is especially evident in the information service (IS) industry where the need of companies to expand their employees` competence set (CS) becomes critical. This study investigated whether CS expansion in the IS industry is a planned behavior moderated by individual style of action control. A mail survey was carried out to collect data from the IS companies in Taiwan. A total of 190 valid samples were obtained. The results of analyses showed that our proposed model provided a good fit to the data. Attitude tendency (AT), subjective norms (SN), and computer/information technology (IT) self-efficacy positively affected employees` intentions of expanding the CS. Moreover, we found that the action control style moderated the effects of AT, SN, and computer/IT self-efficacy on behavioral intention. The implications of this study as well as its limitations are discussed.
    關聯: Service Industries Journal, 28(10), 1385-1398
    数据类型: article
    DOI 連結: http://dx.doi.org/10.1080/02642060802250203
    DOI: 10.1080/02642060802250203
    显示于类别:[資訊管理學系] 期刊論文

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