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Title:	Comparison of students` satisfaction and dissatisfaction factors in different classroom types in higher education
Authors:	Fu, Fong-Ling 傅豐玲
Contributors:	資管系
Keywords:	Effective classroom learning requires a good learning environment integrated with quality teaching, quality course content, and a collaborative approach towards learning. This study sets out to examine the drivers of student satisfaction and dissatisfaction in the three classroom settings common to higher education: face-to-face, Web-based, and blended classrooms. The Critical Incident Technique was used to collect data and to form categories of satisfaction and dissatisfaction factors. The results indicate that student satisfaction/dissatisfaction factors change in different classrooms. In face-to-face classrooms, the instructor`s teaching ability and level of enthusiasm are the most critical factors. On the other hand, availability of the online learning system turned out to be the most critical factor in both Web-based and blended learning contexts. The mix of different interaction types makes the blended classroom popular with students. Regardless of classroom environment, a collaborative learning style remains a key factor in achieving students` satisfaction, which leads to better learning performance. © Springer-Verlag 2010.
Date:	2010
Issue Date:	2015-06-29 17:49:51 (UTC+8)
Relation:	Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics), Volume 6248 LNCS, 2010, Pages 415-426, 3rd International Conference on Hybrid Learning, ICHL 2010; Beijing; China; 16 August 2010 到 18 August 2010; 代碼 82723
Data Type:	conference
DOI link:	http://dx.doi.org/10.1007/978-3-642-14657-2_38
DOI:	10.1007/978-3-642-14657-2_38
Appears in Collections:	[Department of MIS] Proceedings

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