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    政大機構典藏 > 商學院 > 資訊管理學系 > 期刊論文 >  Item 140.119/74368


    请使用永久网址来引用或连结此文件: https://nccur.lib.nccu.edu.tw/handle/140.119/74368


    题名: The Reduction of Drug Abuse in Taiwan and Its Information System Application-An IT Enabled Service Innovation in E-Government
    作者: Chang, Chia-Pei;Chou, Chia-Lin;Chou, Yueh-Ching;Shao, Chun-Chih;Su, H Irene;Chen, Tzeng-Ji;Chou, Li-Fang;Yu, Hann-Chin
    張芳凱
    贡献者: 資管系
    关键词: IT-Enabled Service;E-Government;Drug Abuse Reduction Service
    日期: 2013-10
    上传时间: 2015-04-07 15:21:29 (UTC+8)
    摘要: The drug abuse problem is one of the toughest issues currently facing governments around the world. Typically, drug offenders are arrested, jailed for a time and then released, but there is high probability that they will become repeat offenders after leaving prison. This typical solution is a significant waste of administrative resources and fails to reduce the rate of recidivism among drug abusers. Recently, more countries are treating drug abuse offenders as patients, offering them drug substitution treatment in order to reduce dependency on illegal drugs and lower the risk of AIDS infection. Patients go to work as normal, live normally, and retain their human dignity. In this study, we use the service blueprinting method to show how Taiwan`s drug abuse reduction service cares for drug offenders. The service integrates several Taiwanese governmental ministries by using a single information management system which is triggered automatically when the drug abuse offender leaves prison. We analyze this case using the Service Open System View framework and provide suggestions for improving the existing service. From the academic viewpoint of service science, this study shares the case of Taiwan`s drug abuse reduction service and provides suggestions for best practices which can improve existing services.
    關聯: Journal of Service Science and Management, 6(4), 250-255
    数据类型: article
    DOI 連結: http://dx.doi.org/10.4236/jssm.2013.64028
    DOI: 10.4236/jssm.2013.64028
    显示于类别:[資訊管理學系] 期刊論文

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