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    题名: Telecommunication e-Services Orchestration Enabling Business Process Management
    作者: Chou, Tung-Hsiang;Seng, Jia-Lang
    周棟祥;諶家蘭
    贡献者: 會計系
    关键词: electronic services;next generation operations systems and software;business process management;service-oriented architecture;business-to-business integration;agility
    日期: 2012-11
    上传时间: 2014-04-28 16:08:09 (UTC+8)
    摘要: The Internet`s widespread popularity and the ubiquity of the World Wide Web have revolutionized the face of business, especially in the telecommunications industry. With the emergence of business process management and of service-oriented architecture, the focus has shifted to the development of electronic services that integrate business processes and that diversify functionalities available to customers. Most of these worldwide telecom corporations have many kinds of operations support systems in the backend environment. In this research, we present a research framework, a collaboration model and a collaboration layer to describe the method of new generation operations systems and software. This research method achieves the desired properties of telecom e-services of business process management. Then, we use several illustrations to explain the generality of our method, and we focus on how international telecom corporations have become too concerned with the agility and the integration underlying e-services integration based on new generation operations systems and software
    關聯: Transactions on Emerging Telecommunications Technologies, 23(7), 646-659
    数据类型: article
    DOI 連結: http://dx.doi.org/10.1002/ett.2520
    DOI: 10.1002/ett.2520
    显示于类别:[會計學系] 期刊論文

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