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    题名: 供應商平衡計分卡之設計與運用――以某電子業為模擬對象
    Design and application of supplier balanced scorecard ― a case study
    作者: 簡秀蓉
    贡献者: 吳安妮
    簡秀蓉
    关键词: 供應商績效
    供應鏈管理
    平衡計分卡
    供應商平衡計分卡
    performance measures
    supplier performance metrics
    supply chain management
    balanced scorecard
    supplier balanced scorecard
    日期: 2009
    上传时间: 2013-09-09 11:23:57 (UTC+8)
    摘要: 21世紀是供應鏈與供應鏈之間的戰爭。從近幾年Fortune雜誌調查發現，美國前500強企業多以創新的供應鏈管理見長，供應商管理能力已經躍升為今日企業之核心能耐，企業不再單打獨鬥，而是靠跨組織的合作才能贏得商戰。
    為了管理日漸龐雜的供應商關係，「供應商計分卡」普遍運用於企業，然而實際走訪電子業界卻發現，供應商計分卡績效衡量指標非常不足，更大的問題是供應商計分卡績效衡量指標欠缺與總公司策略的連結！一個缺乏策略與戰術的衡量指標很容易使組織的管理走向明日黃花。
    有鑑於此，本研究期以化策略為行動的績效管理工具平衡計分卡，為企業提供供應商績效衡量指標全新架構，我們稱這套嶄新的管理工具為「供應商平衡計分卡」，供應商平衡計分卡能帶領企業結合跨組織力量，不僅拉升企業績效，更能有效應付未來挑戰。
    The 21st century is the age of supply chain war. In recent years, Fortune magazine survey found that most of the top 500 US companies are known for innovation of supply chain management, and the supplier management capability has emerged as the core competence of today`s enterprises. The enterprises can no longer compete solely on themselves, and “inter-organizational cooperation” will be the key to the success.
    In order to manage increasingly complicated and numerous supplier relationships, “supplier scorecard” is generally used in business. However, after actually interviewing with the electronics industry, we found that the performance measures of supplier scorecard are insufficient. In particular, the supplier performance measurement scorecard lacks for links with the head office strategy.
    In this study, we introduce a strategy tool which incorporates with the performance management tool Balanced Scorecard. It aims to provide enterprises with a new supplier performance metrics framework, and we call this new management tool “Supplier Balanced Scorecard.” The “Supplier Balanced Scorecard” not only can lead the enterprises to combine inter-organizational efforts, but also pull up business performance, more effectively in meeting the challenge of the new century.
    參考文獻: 英文部分
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    6. Anderson, S. W., K. L. Sedatole (2003), Management accounting for the extended enterprise: performance management for strategic alliances and networked partner., London, Oxford Press
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    中文部分
    1. 本林勝海（1991），多種少量JIT生產管理法則，超越企管顧問發行
    2. 宋四君（2008），全球供應鏈實踐過程中柔性能力之研究：以利豐集團為例，政治大學經營管理碩士學程碩士論文
    3. 吳奇岳（2009），企業智慧資本報導模式之建構：以某智慧型手持設備公司為例，政治大學商學院經營管理碩士學程碩士論文
    4. 林雅琢（2005），結合VPI模式與AHP法探討供應商績效衡量之研究，淡江大學企業管理學系碩士在職專班碩士論文
    5. 林永全（2003），供應商管理機制之影響因素研究，大葉大學國際企業管理學系碩士班碩士論文
    6. 陳啟政（2003），運用總品質成本分析之供應商績效評估模式，中原大學工業工程學系博士論文
    7. 童超塵、曾俊傑、李佩熹、張順傑(2009)，建構台灣IC設計產業之供應商績效評估模式及實證，科技管理學刊，第14卷第二期，pp. 1-26。
    8. 羅鵬程（2009），平衡計分卡實施及遭遇之問題與解決之道：以某被動元件公司為例，政治大學經營管理碩士學程全球台商班碩士論文
    9. 蘇志成（2005），夥伴關係管理、供應鏈管理與供應商、製造商績效間關係之探討，國立東華大學企業管理研究所碩士論文
    10. 利豐研究中心（2003），應鏈管理：利豐集團的實踐經驗，三聯書店香港有限公司出版
    11. 供應鏈高績效管理：改善生產服務流程、提升企業績效的物流策略(2002)，美商麥格羅‧希爾出版，作者Edward H. Frazelle
    12. 供應鏈策略管理五大修練（2005），美商麥格羅‧希爾出版，作者Shosganah Cohen, Joseph Roussel
    13. 追求卓越：探索成功企業的特質(1982)，天下文化出版，作者Tom Peters, Robert H. Waterman Jr.
    14. 從供應鏈看管理（2004），梅霖文化出版，作者Michael Hugos
    15. 物流與供應鏈管理理論與實務（2005），美商麥格羅‧希爾出版，作者Edward H. Frazelle


    網站
    1. A database of 50 years of FORTUNE`s list of America`s largest corporations（Wal-Mart Stores），取自：CNN網站，網址：http://money.cnn.com/magazines/fortune/fortune500_archive/letters/W.html。
    2. Wal-Mart Stores網站資料，取自：wikipedia，網址：
    http://en.wikipedia.org/wiki/Wal-Mart。
    3. Fortune 500 Woman CEO網站資料，取自：FORTUNE網站，網址：http://money.cnn.com/galleries/2010/fortune/1004/gallery.fortune500_women_ceos.fortune/index.html
    4. FORTUNE 500---Our annual ranking of America`s largest corporations網站資料，取自：FORTUNE網站，網址：http://money.cnn.com/magazines/fortune/fortune500/2010/snapshots/2255.html
    5. 公開資訊觀測站，網址http://newmops.twse.com.tw/
    6. 拓墣產業研究所徐玉學專訪內容取自數位時代，網址：http://www.bnext.com.tw/article/view/cid/0/id/5769
    描述: 碩士
    國立政治大學
    商管專業學院碩士學位學程(AMBA)
    97380025
    98
    資料來源: http://thesis.lib.nccu.edu.tw/record/#G0097380025
    数据类型: thesis
    显示于类别:[管理碩士學程/商管專業學院碩士學位學程 AMBA] 學位論文

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