政大機構典藏-National Chengchi University Institutional Repository(NCCUR):Item 140.119/60004
English  |  正體中文  |  简体中文  |  Post-Print筆數 : 27 |  全文笔数/总笔数 : 113656/144643 (79%)
造访人次 : 51735451      在线人数 : 635
RC Version 6.0 © Powered By DSPACE, MIT. Enhanced by NTU Library IR team.
搜寻范围 查询小技巧：
  • 您可在西文检索词汇前后加上"双引号"，以获取较精准的检索结果
  • 若欲以作者姓名搜寻，建议至进阶搜寻限定作者字段，可获得较完整数据
    •  进阶搜寻


    请使用永久网址来引用或连结此文件: https://nccur.lib.nccu.edu.tw/handle/140.119/60004


    题名: 例規越界：解讀產品生命週期管理系統於設計鏈的科技內涵
    Routines crossover: interpreting product lifecycle management systems in design chain
    作者: 廖啟旭
    Liao, Chihsu
    贡献者: 蕭瑞麟
    Hsiao, Rueylin
    廖啟旭
    Liao, Chihsu
    关键词: 科技採納
    組織例規
    變革
    調適
    technology adoption
    organizational routine
    change
    adaption
    日期: 2009
    上传时间: 2013-09-04 11:56:30 (UTC+8)
    摘要: 企業常藉由採納新科技的作法提升本身的競爭力，科技因此成為創造企業核心競爭力的關鍵。但是要讓科技在組織中發揮其功能，並不是一件容易的事，科技的導入常伴隨著新工作方式的產生，而團隊成員不一定能馬上轉換工作方式，或接受新的工作方式，因此需要經歷過一段調適的過程，使得科技能融入到組織的工作例規當中，成為組織例規的一部份。過去的文獻從例規的觀點談科技採納並不多，本研究從組織例規的觀點著手，探究科技採納的過程中科技與組織的調適行為。
    本研究以質性研究的方法進行，長期觀察與分析一家台灣知名的電腦代工廠商，研究其導入產品生命週期管理系統以提升其設計鏈績效的歷程。透過分析優品公司採納產品生命週期管理系統的前後時期，工作例規與審核變化的變化；以及分析內嵌在產品生命週期管理系統中的組織例規，以瞭解組織中的工作例規與審核例規變化的情形。最後，本研究發現有一種例規衝突的現象，我稱之為「例規越界」，這是過去文獻所未曾提及的情況，但是卻對科技採納產生重大的影響。這是科技中的組織例規與採納科技後組織的新例規之間的衝突，我將在研究中呈現不同例規間的衝突對於科技採納的影響。
    本研究在學理上的貢獻有三：首先，反思在科技調適的文獻中，是否忽略了科技精神的重要性？調適不能只重視功能面的調適，更需要注重精神面的調適。其次是，透過反思審核例規背後的精神，去凸顯出當使用者在與科技進行調適時，是如何產生學習上的失靈。當使用者能有效的解讀科技的精神時，調適才有可能更有效。最後，回應Feldman的單一例規變化的主張，進行延展性解釋，本研究發現例規是否成為變動的來源取決於例規間互動的關係，其中例規變動的方向，不僅取決於例規間變動的關係，還取決於使用者是否能反思例規的內涵。因此，本研究認為組織例規不只是像Feldman所主張的「例規是變革的來源」，而且還是「例規的反思是變革的路徑」。
    The organization always promotes its competitive ability by adopting new technology. Therefore, technology has been a key element to build core competitive for organization. However, it is a hard work for technology to develop its performance in organization. When organization adopts a new technology, organization will accompany to develop a new work routine. But a lot of organization members could not switch or accept their work routines to new routines. Therefore, organization needs a period of time to adapted technology, then the technology will embed in organizational routine to be a part of organizational routines. In past literatures, there are seldom use “organizational routine” to explore technology adoption. The study will take the “organizational routine” view to understand adoptive process in technology and organizational adaption.
    The study is an qualitative research that reviews and analysis a famous computer OEM ( Original Equipment Manufacturer) in Taiwan. The study explore the process of a company adopted the PLM（product Lifecycle Management） to improve the performance of design-chain management. In the study , I analysis the organizational routines and the organizational routines embedded in PLM that before and after adopt PLM. And, the study find a routines conflict phenomenon that I call “routine crossover”. It is a important phenomenon in technology adoption that never discuss in prior research.
    The theoretical contribution as followings: First, the study reflected whether those prior literatures ignore the important of the “Technology Spirit” ? The technology adaption could not only focus on functional level but also spirit level. Second, by to reflect the spirit that embedded in technology, the study illustrate that the “learning disfunction” and argued that the effective technology adaption was come from effective interpret the technology spirit. Third, the study respond Feldman’s argument that “Organizational routines as a source of continuous change”, extend to “The reflect of organizational routines is a path of change.”
    參考文獻: 中文部分：
    吳建明, 林尚平, 湯大緯, & 李純誼. 2008. 資訊系統「後採納階段」使用慣例之個案研究. 台大管理論叢, 19(1): 213-240.
    吳學修. 2003. PDM 對研發管理之影響----以A 公司為例. 國立政治大學. 碩士論文.
    林尚平, 吳建明, & 陳怜秀. 2006. 資訊系統使用階段變革歷程之研究－以動態觀點，檢視“使用慣例”與介入措施交互調適的影響效應. 管理學報(23卷5期): 22.
    林芬慧, 曾智義, & 郭峰淵. 2006. 資訊科技啟動組織變革的歷程模式研究. 資訊管理學報, 13(1): 26.
    劉思慧. 2005. 企業設計鏈之型態研究. 成功大學. 碩士論文


    英文部分：
    Agre, P. E. 1985. Routines. AI Memo: MIT Press.
    Attewell, P. 1992. Technology diffusion and organizational learning: the case of business computing. Organization Science, 3(1): 1-19.
    Barley, S. R. 1986. Technology as an occasion for structuring: Evidence from observations of CT scanners and the social order of radiology departments. Administrative Science Quarterly, 31(1): 78-109.
    Barley, S. R. 1990. The alignment of technology and structure through roles and networks. Administrative Science Quarterly, 35(1): 61-104.
    Beaudry, A., & Pinsonneault, A. 2005. Understanding user response to information technology: A coping model of user adaptation. MIS Quarterly, 29(3): 493-526.
    Becker, M. C. 2004. Organizational routines: a review of the literature. Industrial and Corporate Change, 13(4): 643-677.
    Becker, M. C. (Ed.). 2008. Handbook of Organizational Routines: Edward Elgar Publishing.
    Becker, M. C., Lazaric, N., Nelson, R. R., & Winder, S. 2005. Applying organizational routines in understanding organizational change. Industrial and Corporate Change, 14(5): 775-791.
    Bruque, S., Moyano, J., & Eisenberg, J., 2008. Individual Adaptation to IT-Induced Change: The Role of Social Networks. Journal of Management Information Systems, 25(3): 177-206.
    Chesbrough, H., & Rosenbloom, R. 2002. The role of the business model in capturing value from innovation: Evidence from Xerox Corporation’s technology spinoff companies. Industrial and Corporate Change, 11(3): 529-555.
    Christensen, C. M. 1997. The innovation dilemma: When new technologies cause great firms to fail. Boston: Harvard Business School Press.
    Cohen, W. L., & Levinthal, D. M. 1990. Absorptive Capacity: A New Perspective on Learning and Innovation. Administrative Science Quarterly, 35(1): 128-152.
    Cohen, M. D., & Bacdayan, P. 1994. Organizational routines are stored as procedural memory: Evidence from a laboratory study. Organization Science, 5: 554-568.
    Cyert, R. M., & March, J. 1963. A Behavioral Theory of the Firm. Englewood Cliffs, NJ: Prentice-Hall.
    Davis, F. 1989. Perceived usefulness, perceived ease of use, and use acceptance of information technology. MIS Quarterly, 13(3): 319-340.
    DeSantics, G., & Poole, M. S. 1994. Capturing the complexity in advanced technology use: Adaptive structuration theory. Organization Science, 5(2): 121-147.
    Edmondson, A. C., Bohmer, R. M., & Pisano, G. P. 2001. Disrupted routines: team learning and new technology implementation in hospitals. Administrative Science Quarterly, 46: 685-716.
    Feldman, M. S. 2000. Organizational routines as a source of continuous change. Organization Science, 11(6): 611-629.
    Feldman, M. S. 2003. A performative perspective on stability and change in organizational routines. Industrial and Corporate Change, 12(4): 727-752.
    Feldman, M. S., & Pentland, B. T. 2003. Reconceptualizing organizational routines as a source of flexibility and change. Administrative Science Quarterly, 48(March): 94-118.
    Gersick, C. J., & Hackman, J. R. 1990. Habitual routines in task-performing groups. Organizational Behaviour and Human Decision Processes, 47: 65-97.
    Golden-Biddle, K., & Locke, K. 1993. Appealing work: an investigation of how ethnographic texts convince. Organization Science, 4: 595–616.
    Hage, J., & Aiken, M. 1969. Routine technology, social structure, and organization goals. Administrative Science Quarterly, 14(3): 366-376.
    Hermanowicz, J. C., & Morgan, H. P. 1999. Ritualizing the routine: Collective identity affirmation. Sociological Forum, 14(2): 197-214.
    Heron, J., & Reason, P. 1997. A participatory inquiry paradigm. Qualitative Inquiry, 3(3): 274-294.
    Hutchins, E. 1991. Organizing Work by Adaptation. Organization Science, 2(1): 14-39.
    Jasperson, J., Carter, P. E., & Zmud, R. W. 2005. A comprehensive conceptualization of post-adoptive behaviors associated with information technology enabled work systems. MIS Quarterly, 29(3): 525-557.
    Joe, M. 2001. Not for the faint hearted: Social and organizational challenges in IT-enabled change. Organization Development Journal, 19(1): 11.
    Klein, H. K., & Myers, M. D. 1999. A set of principles for conducting and evaluating interpretive field studies in information systems. MIS Quarterly, 23(1): 67-93.
    Kling, R. 1980. Social analyses of computing: theoretical perspectives in recent empirical research. ACM Computer Survey, 12(1): 61-110.
    Kumar, R. L., & Crook, C. W. 1999. A multi-disciplinary framework for the management of interorganizational systems. Database for Advances in Information Systems, 30(1): 22-37.
    Kuczmarski, T. D. 1992. managing new product: the power of innovation. N. J.: Prentice-Hall Englewood Cliffs.
    Lawrence, P. R., & Lorsch, J. W. 1967. Organization and environment; managing differentiation and integration. Boston,: Division of Research, Graduate School of Business Administration, Harvard University
    Leonard-Barton, D. 1988. Implementation as mutual adaptation of technology and organization. Research Policy., 17(5): 251-267.
    Leonard-Barton, D. 1992. Core capabilities and core rigidities: A paradox in managing new product development. Strategic Management Journal, 13(Summer special issue): 111-125.
    Levitt, B., & March, J. G. 1988. Organizational learning. Annual Review of Sociology, 14: 319-340.
    Lyytinen, K., & Hirschheim, R. 1987. Information system failures: A survey and classification of the empirical literatures. Oxford: Oxford University Press.
    Majchrzak, A. 1992. Management of technological and organizational CHenryge. in Henrydbook of Industrial Engineering, G. Salvendy(ed.), Wiley & Sons, New York, pp:767-797
    Majchrzak, A., Rice, R. E., Malhotra, A., King, N., & Ba, S. 2000. Technology adaptation: The case of a computer-supported inter-organizational virtual team. MIS Quarterly, 24(4): 569-601.
    March, J. G., & Simon, H. A. 1958. Organizations. New York: Wiley.
    March, J. G. 1991. Exploration and exploitation in organizational learning. Organizaton Science, 2: 71-87.
    Markus, M. L., Keil, Mark. 1994. If We Build It, They Will Come: Designing Information Systems that People Want to Use. Sloan Management Review, 35(2): 11-25.
    Markus, M. L., & Cornelis, T. 2000. Enterprise Systems Experience - From Adoption to Success. In R. W. Zmud (Ed.), Framing the Domain of IT Research: Glimpsing the Future Through the Past: 173-207. Cincinnati, OH: Pinnaflex Education Resources.
    Markus, M. L., Manville, B., & Agres, C. E. 2000. What makes a virtual organization work? . Sloan Management Review, 42(1): 13-26.
    Markus, C. B. 2004. Organizational routines: a review of the literature. Industrial and Corporate Change, 13(4): 643-667.
    Moynihan, M. J., Ronald S. 1993. Leveraging Technology in the New Global Company. London, UK: Economist Intelligence Unit.
    Nelson, R. R., & Winter, S. G. 1982. An Evolutionary Theory of Economic Change. Cambridge, MA: Belknap.
    Orlikowski, W. J. 1992. The duality of technology: Rethinking the concept of technology in organizations. Organization Science, 3(3): 398-427
    Orlikowski, W. J. 2000. Using technology and constituting structures: A practice lens for studying technology in organizations Organization Science, 11(4): 404–428.
    Orlikowski, W. J., Yates, J., Okamura, K., & Fujimoto, M. 1995. Shaping electronic communication: The metastructuring of technology in the context of use. Organization Science, 6: 423-444.
    Paul, C., Izak, B., & Albert, S. D. 2001. Research report: Empirical test of an EDI adoption model. Information Systems Research, 12(3): 304
    Pentland, B. 1992. Organizing moves in software support lines. Administrative Science Quarterly, 37: 527-548.
    Pentland, B. T., & Feldman, M. S. 2005. Organizational routines as a unit of analysis. Industrial and Corporate Change, 14(5): 793-815.
    Pentland, B. T., & Rueter, H. H. 1994. Organizational routines as grammars of action. Administrative Science Quarterly, 39(3): 484-510.
    Premkumar, G., Ramamurthy, K., & Saunders, C. S. 2005. Information Processing View of Organizations: An Exploratory Examination of Fit in the Context of Interorganizational Relationships. Journal of Management Information Systems, 22(1): 257-294.
    Reason, P. 1994. Three approaches to participative inquiry. In N. Denzin, & Y. S. Lincoln (Eds.), Handbook of Qualitative Research: 324-339. London: Sage.
    Reason, P., & Rowan, J. 1981. Human Inquiry: A Sourcebook of New Paradigm Research. Chichester: Wiley.
    Robert, B. H., Gary, L. R., Kenneth, J. P., & Robert, M. M. 1999. Involving suppliers in new product development. California Management Review, 42(1): 59.
    Rogers, E. M. 1995. Diffusion of innovation (4th ed.). New York: Free Press.
    Sauer, C. 1999. Deciding the future for IS failures: Not the choice you might think. In W. Currie, & B. Galliers (Eds.), Rethinking Management Information Systems: An Interdisciplinary Perspective: 279-309. Oxford: Oxford University Press.
    Schultze, U., & Orlikowski, W. J. 2004. A Practice Perspective on Technology-Mediated Network Relations: The Use of Internet-Based Self-Serve Technologies. Information Systems Research, 15(1): 87-106.
    Soh, C., & Sia, S. 2004. An institutional perspective on sources of ERP package: Organization misalignment. Journal of Strategic Information Systems, 13(4): 375-397.
    Song, X. M., & Montoya-weiss, M. M. 1998. Critical Development Activities for Really New versus Incremental Products. Journal of Product Innovation Management, 15(2): 124-135.
    Soh, C., Sia, S. L., Boh, W. F., & Tang, M. 2003. Misalignments in ERP implementation: A dialectic perspective. International Journal of Human-Computer Interaction, 16: 81-100.
    Szulanski, G. 2000. The process of knowledge transfer: A diachronic analysis of stickiness. Organizational Behavior and Human Decision Processes, 82: 9-27.
    Twigg, D. 1998. Managing product development within a design chain. International Journal of Operations & Production Management, 18(5): 508-524.
    Volkoff, O., Strong, D. M., & Elmes, M. B. 2007. Technological Embeddedness and Organizational Change. Organization Science, 18(5): 832-848.
    Walsham, G. 1995. Interpretive case studies in IS research: Nature and Method. European Journal of Information Systems, 4: 74-81.
    Weick, K. 1993. Sensemaking in Organizations: Small Structures with Large Consequences. In J. K. Murnighan (Ed.), Social Psychology of Organizations
    描述: 博士
    國立政治大學
    科技管理研究所
    89359504
    98
    資料來源: http://thesis.lib.nccu.edu.tw/record/#G0893595042
    数据类型: thesis
    显示于类别:[科技管理研究所] 學位論文

    文件中的档案:

    档案 大小格式浏览次数
    504201.pdf853KbAdobe PDF2908检视/开启


    在政大典藏中所有的数据项都受到原著作权保护.


    社群 sharing

    著作權政策宣告 Copyright Announcement
    1.本網站之數位內容為國立政治大學所收錄之機構典藏，無償提供學術研究與公眾教育等公益性使用，惟仍請適度，合理使用本網站之內容，以尊重著作權人之權益。商業上之利用，則請先取得著作權人之授權。
    The digital content of this website is part of National Chengchi University Institutional Repository. It provides free access to academic research and public education for non-commercial use. Please utilize it in a proper and reasonable manner and respect the rights of copyright owners. For commercial use, please obtain authorization from the copyright owner in advance.

    2.本網站之製作，已盡力防止侵害著作權人之權益，如仍發現本網站之數位內容有侵害著作權人權益情事者，請權利人通知本網站維護人員(nccur@nccu.edu.tw)，維護人員將立即採取移除該數位著作等補救措施。
    NCCU Institutional Repository is made to protect the interests of copyright owners. If you believe that any material on the website infringes copyright, please contact our staff(nccur@nccu.edu.tw). We will remove the work from the repository and investigate your claim.
    DSpace Software Copyright © 2002-2004  MIT &  Hewlett-Packard  /   Enhanced by   NTU Library IR team Copyright ©   - 回馈