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    政大機構典藏 > 資訊學院 > 資訊科學系 > 學位論文 >  Item 140.119/59646
    Please use this identifier to cite or link to this item: https://nccur.lib.nccu.edu.tw/handle/140.119/59646


    Title: 以地理資訊系統結合資料探勘方法從事ATM設點分析
    ATM Location Set-up Analysis by Using Geographic Information System and Data Mining Method
    Authors: 吳珮華
    Wu, Pei-Hua
    Contributors: 何瑁鎧
    Hor, Maw-Kae
    吳珮華
    Wu, Pei-Hua
    Keywords: 設點分析
    地理資訊系統
    資料探勘
    installation location analysis
    geographical information system
    data mining
    Date: 2009
    Issue Date: 2013-09-03 11:24:15 (UTC+8)
    Abstract: 近年來由於銀行自動櫃員機(ATM: Automatic Teller Machine)的方便性導致ATM需求大幅增加,銀行因此必須投入可觀之設置與維護費用,然而卻缺乏有效的方式評估ATM設點位置與相關經濟效益。傳統的ATM設點多依據決策者之經驗與主觀需求,甚少考慮涉及複雜因素之空間選址問題,因此如何合理且有效地選取ATM設置據點以提高經濟效益,成為亟待解決之問題。
    本研究目的在於提供高經濟效益之ATM設點建議,作為決策者參考。我們以地理資訊系統結合資料探勘技術,進行ATM設點分析。首先從ATM使用率,透過地理資訊系統技術結合空間與屬性資料。其次導入資料探勘技術分析影響ATM設點之因素,求取設置據點的綜合效益,取得影響因素與設置據點效益之關聯性並產生設點規則。最後將此規則應用於地理資訊系統圖層分析中,推論出設點建議。
    我們以國內銀行實際ATM設點位置與其營業資料來展示我們的方法,實驗結果顯示我們可成功的分析影響ATM效益的主要因素,指出影響因素的明確距離及數量分佈,提供決策者分辨原始ATM是否該遷移或裁撤,同時亦能提供建議是否該於潛在客群分佈區域設立新據點。
    The convenience of the ATM banking facilities caused rapidly increasing in ATM demands during the past decades. The expenses for installation and maintenance of the ATMs are considerably high. However, there are no effective methods to evaluate the economic benefits on ATMs’ locations. Traditionally, the decision for ATM installation is based on policymaker’s experiences and subjective demands. The cost-effective issues and the spatial factors involved in location finding were seldom considered. Hence, develop a reasonable and effective mechanism to find the ATM locations that could improve economic efficiency become an important problem to be solved.
    The purpose of this thesis is to provide suggestion on the cost-effective ATM installation locations to help the policymaker in making decisions. We combine the techniques in geographical information system (GIS) as well as data mining for the cost-effective ATM installation location analysis. Using the ATM utilization factors for various ATMs, we can associate the attribute data with the spatial provided by GIS. Then, we use data mining techniques to analyze the factors that could influence the cost-effective installation location of ATMs. From this information, we can summarize the association rules that have the most impacts to localize the ATM installation locations. Finally, using these association rules, we can reach conclusion on ATMs’ installation locations.
    We use our local bank data to illustrate our idea. Experimental results show that we can successfully find the key factors that influence the cost-effective ATM installation locations. The range and the quantities of these events can be identified clearly, hence, making it possible to suggest whether an ATM should be removed or be relocated. Furthermore, we can suggest installing a new ATM at a particular location for potential customers or not.
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    [3] 行政院金融監督管理委員會金融機構自動化服務概況網站,http://www.banking.gov.tw。
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    [10] 楊景晴,「整合決策樹與關聯規則之資料挖礦架構及其實證研究」,國立清華大學工業工程與工程管理學系研究所碩士論文,民國93年6月。
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    [13] 榮峻德,「普查資料之空間資料探勘研究—以台北市便利商店區位分析為例」,國立台灣大學地理環境資源研究所碩士論文,民國94年。
    [14] 維基百科網站,http://zh.wikipedia.org/。
    [15] 黎雯,「GIS支持下的銀行ATM網點選址研究與實現」,西南大學研究所碩士論文,民國95年4月。
    [16] 鄧維兆、李友錚、陳文欽、蔡志弘,「金融業自動櫃員機關鍵通路服務品質屬性之研究」,中華管理評論國際學報第8卷3期,民國94年8月。
    [17] 戴春燕,「北部地區自動櫃員機(ATM)區位選擇之研究」,致理技術學院會計資訊系,民國96年12月。
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    [22] Megiddo, N. and R. Srikant, “Discovering Predictive Association Rules”, American Association for Artificial Intelligence, 1998.
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    [27] U. Fayyad, G. Piatetsky-shapiro and P. Smyth, “From data mining to knowledge discovery in databases”, AI Magazine, 1996, pp.37-54.
    Description: 碩士
    國立政治大學
    資訊科學學系
    96971020
    98
    Source URI: http://thesis.lib.nccu.edu.tw/record/#G0969710201
    Data Type: thesis
    Appears in Collections:[資訊科學系] 學位論文

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