Reference: | 中文書目 1. 中華徵信所企業股份有限公司,《2012台灣地區大型企業排名TOP 5000》
2. 台灣連鎖暨加盟協會,《台灣連鎖店年鑑(2012)》,台灣連鎖暨加盟協會
3. 林彩梅(2003),《多國籍企業論》,五南圖書公司
4. 馬紹綸(2012),”中小型服務業國際化模式之建構”,台北大學企業管理學系碩士論文
5. 楊文欽(2009),”餐飲服務類連鎖加盟成功關鍵因素之研究”,崑山科技大 學企業管理研究所碩士論文。
6. 經營模式創新研究所(2012),《餐飲業經營模是個案彙編》,財團法人商業發展研究院
7. 經濟部、財團法人商業發展研究院,商業服務年鑑(2011),財團法人商業發展研究院
8. 劉峰旭、劉恆逸(2011),”台灣連鎖服務業國際化策略之研究”,中華管理評論,第十四卷三期
9. 蘇一貴(2008),”台灣咖啡連鎖業國際進入策略之研究-以85度C為例”,元智大學管理研究所碩士論文
英文書目 1. Al Qur’an, M. N. (2010). “Determinants of Successful International Expansion of Professional Service Firms: A case study of Arabian firms”, World Journal of Entrepreneurship, Management and Sustainable Development, Vol.6. Nos.1/2, pp.119-131
2. Anderson, E. and Gatignon, H. (1986). ” Modes of foreign market entry: a transaction cost analysis and propositions.” Journal of International Business Studies, pp.1–26 3. Ball, D. A.; Lindsay, V. J. and Rose, E. L. (2008). “Rethinking the Paradigm of Service Internationalisation: Less Resource-intensive Market Entry Modes for Information-intensive Soft Services” Management International Review, Vol.48, pp.413-431
4. Blomostermo, A.; Sharma, D. D. and Sallis, J. (2006). “Choice of foreign market entry mode in service firms”, International Marketing Review, Vol.23, No.2, pp.211-229
5. Brookes, M. and Roper, A. (2011). “The impact of entry modes on the organizational design of international hotel chains.”, Service Industry Journal, Vol.30, No.9, pp.1499–1512
6. Brouthers, K. D. and Brouthers. L. E. (2003). “Why Service and Manufacturing Entry Mode Choices Differ: The Influence of Transaction Cost Factors, Risk and Trust”, Journal of Management Studies 40:5
7. Brouthers, K. D. and Nakos, G. (2004). “SME Entry Mode Choice and Performance: A Transaction Cost Perspective”, Baylor University, pp.229-247
8. Buckly, P. J. and Casson, M. C. (1998). “Analyzing foreign market entry strategies: extending the internalization approach”, Journal of International Business Studies, Vol. 29, No.3, pp.539-561
9. Coase, R. H. (1937). “The Nature of the Firm”, Economica (new serious), Vol. 4, Issue 16, pp. 386-405
10. Cort, K. T.; Griffith, D. A. and White, D. S. (2007). “An attribution theory approach for understanding the internationalization of professional service firms”, International Marketing Review, Vol. 24 No. 1, pp.9-25
11. Darby, M. R. and Karni, E. (1973). “ Free competition and the optimal amount of fraud” Journal of Law & Economics, Vol.16, No.1, pp.67-88
12. De Castro, L. M.; Mota, J. and Marnoto, S. (2009). “Toward a relational perspective of franchising chains.”, Service Business, 3:15–30
13. Edvardsson, B. (1988). “Service quality in customer relationships: a study of critical incidents in mechanical engineering companies”, The Service Industries Journal”, Vol.8, No.4, pp.427-445
14. Ekeledo, I. and Sivakumar, K. (1998). “Foreign Market Entry Mode Choice of Service Firms: A Contingency Perspective”, Academy of Marketing Science, Vol.26, No.4, pp.274-292
15. Ekeledo, I. and Sivakumar, K. (2004). “International market entry mode strategies of manufacturing firms and service firms: A resource-based perspective”, International Marketing Review
16. Erramilli, M. (1990). “Entry Mode Choice in Service Industries”, International Marketing Review, Vol.7, No.5, pp.50-62
17. Erramilli, M. K. and Rao, C. P. (1993). “Services Firms’ International Entry-Mode Choice: A Modified Transaction-Cost Analysis Approach”, Journal of Marketing, Vol.57, pp.19-38
18. Griffin, R.W. and Pustay, M.W. (2010). 《International Business 6th edition》Upper Saddle River, NJ : Prentice Hall
19. Hill, J.S. (2009).《International Business Managing Globalization》, SAGE Publications, Inc.
20. Hill, W. L. (2011).《International Business Competing in the global market》,McGraw-Hill/Irin
21. Hsieh, Y. M. and Hsieh, A. T. (2001). “Enhancement of service quality with job standardization”, The Service Industries Journal, Vol. 21, No. 3, pp.147-166
22. Javalgi, R.G.; Griffith, D. A. and White, D. S. (2003). “An empirical examination of factors influencing the internationalization of service firms”, The journal of Services Marketing, Vol.17, No.2
23. Johanson, J. and Vahlne, J. E. (1990). “The Mechanism of Internationalization”, International Marketing Review, Vol.7, No.4, pp.11-24
24. Katsikeas, C. S.; Samiee, S. and Theodosiou, M. (2006). “Strategy fit and performance consequences of international marketing standardization”, Strategic Management Journal, Vol.27, pp.869-890
25. Lovelock, C. H. and Yip, G. S. (1996). “Developing Global Strategies for Service Businesses”, California Management Review, Vol.38, No.2, pp.64-86
26. Luthans, F. and Doh, 《International Management: Culture, Strategy and Behaviour 7th edition》, McGraw-Hill/Irin
27. Nayyar, P. R. (1993). “Performance effects if information asymmetry and economics of scope in diversified service firms”, Academy of Management Journal, Vol.36, No.1, pp.28-57
28. Pla-Barber, J.; Sanchez-Peinado, E. and Madhok, A. (2010). “Investment and Control Decisions in Foreign Markets: Evidence from Service Industries”, British Journal of Management, Vol.21, pp.736-753
29. Vernon, R. (1996). "International Investment and International Trade in the Product Cycle", The Quarterly Journal of Economics, Vol.80, No.2
30. Reardon, J. R.; Erramilli, M. K. and Dsouza, D. (1996). “International Expansion of Service Firms: Problems and Strategies”, Journal of Professional Services Marketing, pp.31-46
31. Root, F. R. (1987). 《Entry Strategies for International Markets》, Lexington, MA: Lexington Books
32. Rodrı´guez, A.; Caballer, V. and Guadalajara, N. (2011). “Assessing the intangibles transferred in franchise businesses.”, Services Business, 5:29–46
33. Sanchez-Peinado, E.; Pla-Barber, J. and Hébert, L. (2007). “Strategic Variables That Influence Entry Mode Choice in Service Firms”, Journal of International Marketing, Vol. 15, No. 1, pp.67–91
34. Sandoff, M. (2005). “Customization and standardization in hotels-A paradox or not? “, International Journal of Contemporary Hospitality Management, Vol.17, No.6, pp.529-535
35. Wang, G. P.; Wang, J. L.; Ma, X. Q. and Qiu, R. G. (2010). “The effect of standardization and customization on service satisfaction”, Journal of Service Science, Vol.2, No.1, pp.1-23.
36. Welch, L. and Loustarinen, R. (1988). “Internationalization: Evolution of a Corporate,” Journal of General Management, (14/2): pp.34-5
37. Williamson, O. E. (1975). “Markets and Hierarchies : Analysis and Antitrust Implications: A Study in the Economics of Internal Organization”, New York: Free Press
38. Williamson, O. E. (1985). “The economic institutions of capitalism : firms, markets, relational contracting”, New York: Free Press, 1st ed
39. Zhao, H.; Luo, Y. and Suh, T. (2004). “Transaction cost determinants and ownership-based entry mode choice: a Meta analytical review.” Journal of International Business Studies, pp.524–544
網路資料 1. 中華民國100年來臺旅客消費及動向調查,交通部觀光局。參考日期:2012/11/10 http://admin.taiwan.net.tw/.../5392b329-7356-4ab2-9e2e-3998e0775b7f.doc
2. 行政院主計處(2011),中華民國行業標準分類(第9次修定,100年3月)。參考日期:2012/11/10 http://www.dgbas.gov.tw/ct.asp?xItem=28854&ctNode=5479
3. 行政院主計處(2012年10月),”100年家庭收支調查報告”,行政院主計總處。參考日期:2012/11/16 http://win.dgbas.gov.tw/fies/doc/result/100.pdf
4. 行政院主計處,”歷年國內各業生產與平減指數”。參考日期:2012/11/26 http://www.stat.gov.tw/ct.asp?xItem=14616&CtNode=3564&mp=4
5. 李雨詩、吳文傑(2012),”CoCo 都可茶飲—合縱連橫進入中國市場”, 光華管理個案收錄庫,pp.1-3。參考日期:2013/3/30 http://www.kmcc.org.tw/admin/case/upload/preread_pdf/1-12011-11-trial.pdf 6. 吳美香(2001),「餐飲服務能力本位訓練教材:餐飲業之特性」。參考日期:2013/3/30 http://ttqs.evta.gov.tw/upload/F119911489082788.PDF
7. 周嫦娥、李繼宇、蔡雅萍與陳詩婷(101年8月),”99年臺灣地區觀光衛星帳”,臺灣農業與資源經濟學會,交通部觀光局。參考日期:2012/11/10 http://admin.taiwan.net.tw/upload/public/20120828/6889a72d-25b1-4369-854f-af8f8a5fbfec.pdf
8. 許倩稜(2012),餐飲業之經營現況與未來趨勢,經濟部,財團法人商業研究院。參考日期:2012/11/26 http://ciis.cdri.org.tw/files/attachment/0C107515437214634886/%E9%A4%90%E9%A3%B2%E6%A5%AD%E4%B9%8B%E7%B6%93%E7%87%9F%E7%8F%BE%E6%B3%81%E8%88%87%E6%9C%AA%E4%BE%86%E8%B6%A8%E5%8B%A2.pdf
9. 黃仁謙,2007.06.22 04:03 am,”嚴長壽:餐飲業進軍國際 在地味取勝”,經濟日報。參考日期:2012/10/30 http://ccindustry.pixnet.net/blog/post/5443996-%E5%9A%B4%E9%95%B7%E5%A3%BD%EF%BC%9A%E9%A4%90%E9%A3%B2%E6%A5%AD%E9%80%B2%E8%BB%8D%E5%9C%8B%E9%9A%9B-%E5%9C%A8%E5%9C%B0%E5%91%B3%E5%8F%96%E5%8B%9D-
10. 經濟部、財團法人商業發展研究院,CoCo都可茶飲的國際展店與物流策略,財團法人商業研究院。參考日期:2013/3/30 http://ciis.cdri.org.tw/files/attachment/0C194616059690328832/CoCo%E9%83%BD%E5%8F%AF%E8%8C%B6%E9%A3%B2%E7%9A%84%E5%9C%8B%E9%9A%9B%E5%B1%95%E5%BA%97%E8%88%87%E7%89%A9%E6%B5%81%E7%AD%96%E7%95%A5.pdf |