Loading...
|
Please use this identifier to cite or link to this item:
https://nccur.lib.nccu.edu.tw/handle/140.119/58850
|
| Title: | 主管部屬關係認同理論邏輯關係網絡之驗證
Validation of the nomological network of supervisor-subordinate relational identification |
| Authors: | 顏上雲 |
| Contributors: | 胡昌亞
顏上雲 |
| Keywords: | 主管部屬關係
角色認定
個人認定
關係認同
關係不認同
關係矛盾認同
supervisor-subordinate relationship
role-based identity
person-based identity
relational identification
relational disidentification
ambivalent relational identification |
| Date: | 2012 |
| Issue Date: | 2013-07-11 17:49:53 (UTC+8) |
| Abstract: | 人際互動是組織運作的基礎，但有關人際層次的認同研究過去時常被忽略，Sluss與Ashforth（2007）即提出一關係認同的理論架構試圖解釋關係認同如何形成。然而，此關係認同架構僅為一理論性的論述，過去尚未有研究針對其中的角色認定與個人認定構念發展量表，測量三類關係認同的工具也有所缺乏，其理論架構尚待檢驗。據此，本研究的目的為根據Sluss與Ashforth（2007）提出之關係認同理論，以主管部屬關係出發，驗證此理論的邏輯關係網絡（nomological network）。本研究主要分兩部份進行，第一部份參考Hinkin（1998）建議的量表編製步驟，撰寫部屬對主管之角色認定、個人認定評價，以及三類關係認同題項並進行此量表的信效度檢驗與修正；第二部份則檢驗部屬對主管的角色認定與個人認定之正、負向評價結果，和其與關係認同、關係不認同以及關係矛盾認同之間的關聯；此外，亦檢驗此三類關係認同與結果變項之間的關係。在樣本部分，本研究請205位台灣醫療院所的基層護理人員針對自身與護理長之間的主管部屬關係進行評估，分析結果指出Sluss與Ashforth（2007）的關係認同理論可以獲得初步驗證。本研究的貢獻除了在於補足對角色認定、個人認定，以及三類關係認同構念的測量，並且對Sluss與Ashforth（2007）的關係認同理論的邏輯關係網絡證據進行檢驗，使我們對於關係認同的形成有更多理解。
Interpersonal interaction is the foundation of organization operations, but the study of identification in interpersonal level has often been ignored. Sluss and Ashforth (2007) proposed the relational identification framework to explain how the relational identification forms. However, this framework is still in conceptual debate, and no researcher has developed the scale for measuring the role-based identity and person-based identity construct yet. Moreover, the scale of three types of relational identification, the relational identification, relational disidentification, and ambivalent relational identification, are also not well-developed. Therefore, the purpose of this study is focus on supervisor-subordinate relationship, and validate the nomological network of Sluss and Ashforth’s relational identification theory. First, based on the suggestion of Hinkin (1998), this study generated items to measure the valence of role-based and person-based identity, and three types of relational identification. Second, after testing the reliability and validity of these scales, this study tested the connection between subordinates’ positive/negative valence of role-based and person-based identity, and the three types of relational identification outcome. Furthermore, this study examines the relationships between three types of relational identification and criterion variables. Current study samples 205 registered first-line nurses from hospitals in Taiwan and asks them to evaluate their supervisor-subordinate relationship with head nurses. The result shows that there are some initial validation evidences for the relational identification framework. The contributions and limitations of this study, and the suggestions for future relational identification research are discussed. |
| Reference: | 李麗傳（1996）。護理行政與病室管理。台北：華杏。
李侑軒（2010）。主管關係認同與部屬效能：認同延伸模式的區辨效果。嘉義：國立中正大學心理學研究所碩士論文。
彭台光、高月慈及林鉦棽（2006）。管理研究中的共同方法變異：問題本質、影響、測試和補救。管理學報，23（1），77-98。
簡忠仁（2009）。連結與切割：延伸性認同模式的釐清與驗證。台北：國立台灣大學心理學研究所碩士論文。
Abrams, D., Ando, K., & Hinkle, S. (1998). Psychological attachment to the group: cross-cultural difference in organizational identification and subjective norms as predictors of workers` turnover intentions. Personality and Social Psychology Bulletin, 24, 1027-1039.
Adair, J. E. (1973). Action-Centred Leadership. New York: McGraw-Hill.
Allan, P. (1981). Managers at work: A large-scale study of the managerial job in New York City government. Academy of Management Journal, 24(3), 613-619.
Ashforth, B. E., Harrison, S. H., & Corley, K. G. (2008). Identification in Organizations: An Examination of Four Fundamental Questions. Journal of Management, 34(3), 325-374.
Ashforth, B. E., & Mael, F. (1989). Social identity theory and the organization. The Academy of Management Review, 14(1), 20-39.
Baldwin, M. W. (1994). Primed relational schemas as a source of self-evaluative reactions. Journal of Social and Clinical Psychology, 13, 380-403.
Bem, D. J. (1967). Self-perception theory. In L. Berkowitz (Ed.), Advances in experimental social psychology (Vol. 6, pp. 1-62). New York: Academic Press.
Bentler, P. M., & Yuan, K.-H. (1999). Structural equation modeling with small samples: Test statistics. Multivariate Behavioral Research, 34, 181-197.
Biddle, B. J. (1979). Role theory: Expectations identities, and behaviors. New York: Academic Press.
Bono, J. E., & Yoon, D. J. (2012). Positive supervisory relationships. In L. T. d. T. Eby & T. D. Allen (Eds.), Personal Relationships: The Effect on Employee Attitudes, Behavior, and Well-being (pp. 43-65). New York: Routledge.
Brewer, M. B., & Gardner, W. (1996). Who is this `We`? Levels of collective identity and self representations. Journal of Personality and Social Psychology, 71(1), 83-93.
Carlson, R. E., & James, L. R. (1971). Sampling managerial behavior: A functional time analysis. Life Insurance Agency Management Association. Unpublished report.
Chen, S., Boucher, H., & Kraus, M. W. (2011). The Relational Self. In S. J. Schwartz, K. Luyckx, & V. L. Vignoles (Eds.), Handbook of Identity Theory and Research (pp. 149-175). New York: Springer.
Chiu, C., & Yang, C. F. (1987). Chinese subjects` dilemmas: Humility and cognitive lazinese as problem in using rating scales. Bulletin of the Hong Kong Psychologycal Society, 18, 39-50.
Corser, W. D. (1995). First-line managers: What do nurses expect? Nursing Management, 26(3), 32-35.
Davis, R. C. (1951). The Fundamentals of Top Management. New York: Harper & Row.
Dubin, R., & Spray, S. L. (1964). Executive behavior and interaction. Industrial Relations, 3, 99-108.
Dutton, J. E., Dukerich, J. M., & Harquail, C. V. (1994). Organizational image and member idetification. Administrative Science Quarterly, 39, 239-263.
Elsbach, K. D. (1999). An expanded model of organizational identification. Research in Organizational Behavior, 21, 163-200.
Elsbach, K. D. (2001). Coping with hybrid organizational identities: Evidence from California Legislative staff. In J. A. Wagner (Ed.), Advances in Qualitative Organization Research (Vol. 3, pp. 59-90). Oxford, UK: Elsevier.
Elsbach, K. D., & Flynn, F. J. (2008). Issue of identity in collaborations among creative professionals: A study of toy designers. Graduate School of Management. University of California, Davis.
Fayol, H. (1916). Administration industrielle et générale. Paris: Dunod.
Festinger, L. (1954). A theory of social comparison process. Human Relations, 7, 117-140.
Gaertner, L., Sedikides, C., Vevea, J. L., & J., I. (2002). The "I" and the "we", and the "when": A meta-analysis of motivational primary in self-definition. Journal of Personality and Social Psychology, 83, 574-591.
Gibbons, D. E. (2004). Friendship and advice networks in the context of changing professional values. Administrative Science Quarterly, 49, 238-262.
Graen, G., & Uhl-Bien, M. (1995). Relationship-based approach to leadership: Development of leader-member exchange theory of leadership over 25 Years: Applying a multi-level multi-domain perspective. Leadership Quarterly, 6(2), 219-247.
Gross, E. (1961). Dimensions of leadership. Personnel Journal, 40, 213-218.
Hall, D. T., & Kahn, W. A. (2002). Developmental relationships at work: A learning perspective. In C. L. Cooper & R. J. Burke (Eds.), The new world of work: Challenges and opportunities (pp. 49-74). Oxford: Blackwell.
Halpin, A. W., & Winer, B. J. (1957). A factorial study of the leader behavior decriptions. In R. M. Stodgill & A. E. Coons (Eds.), Leader behavior : its description and measurement. Columbus: Bureau of Business Research, College of Commerce and Administration, Ohio State University.
Harrison, D. A., Price, K. H., & Bell, M. P. (1998). Beyond relational demography: Time and the effects of surface- and deep- level diversity on work group cihesion. Academy of Management Journal, 41(1), 96-107.
Hemphill, J. K., & Coons, A. E. (1957). Development of the Leader Behavior Description Questionnaire. In R. M. Stodgill & A. E. Coons (Eds.), Leader behavior : It`s description and measurement. Columbus: Bureau of Business Research, College of Commerce and Administration, Ohio State University.
Hinkin, T. R. (1998). A brief tutorial on the development of measures for use in survey questionnaires. Organizational Research Methods, 1(1), 104-121.
Hogg, M. A. (2006). Social identity theory. In P. J. Bruke (Ed.), Contemporary social psychological theories. (pp. 111-136). Palo Alto, CA: Stanford University Press.
Hogg, M. A., & Terry, D. J. (2000). Social identity and self-categorization processes in organizational contexts. Academy of Management. The Academy of Management Review, 25(1), 121-140.
James, W. (1890). Principle of psychology. New York: Holt Rinehart and Winston.
Jones, N. K., & Jones, J. W. (1979). The head nurse: A managerial definition of activity role set. Nursing Asministration Quartely, 3(2), 45-57.
Katz, D., & Kahn, R. L. (1966). The social psychology of organizations. New York: Wiley.
Korotkin, A. L., & YarkinpLevin, K. (1985). A study of leadership competency requirements and job performance dimensions. Unpublished manuscript.
Kraut, A. I., Pedigo, P. R., McKenna, D. D., & Dunnette, M. D. (1989). The role of the manager: What`s really important in different management jobs. Academy of Management Executive, 3(4), 286-293.
Kreiner, G. E., & Ashforth, B. E. (2004). Evidence toward an expanded model of organizational identification. Journal of Organizational Behavior, 25(1), 1-27.
Markus, H. R., & Kitayama, S. (1991). Culture and the self: Implications for cognition, emotion, and motivation. Psychological Review, 98, 224-253.
McCauley, C. D. (2012). Reflection and integration: Supervisor-employee relationships. In L. T. d. T. Eby & T. D. Allen (Eds.), Personal Relationships: The Effect on Employee Attitudes, Behavior, and Well-being (pp. 95-105). New York: Routledge.
Mead, G. H. (1934). Mind, self and society. Chicago: University of Chicago Press.
Meal, F. A., & Ashforth, B. E. (1995). Loyal from day one: Biodata, organizational identification, and turnover among newcomers. Personnel Psychology, 48, 309-333.
Michel, A. A., & Jehn, K. E. (2003). The dark side of identification: overcoming identification-induced performance impediments. Research on Managing Group and Teams, 5, 189-219.
Mintzberg, H. (1973). The nature of managerial work. New York: Harper & Row.
Mintzberg, H. (1975). The manager`s job: folklore and fact. Harvard Business Review, 53(4), 49-61.
Morrison, E. W. (2002). Newcomers` relationships: The role of social network ties during socialization. Academy of Management Journal, 45, 1149-1160.
Morse, J. J., & Wagner, F. R. (1978). Measuring the process of managerial effectiveness. The Academy of Management Journal, 21(1), 23-35.
Pratt, M. G. (2000). The good, the bad, and the ambivalent: Managing identification among Amway distributors. Administrative Science Quarterly, 45, 456-493.
Ragins, B. R., Cotton, J. L., & Miller, J. S. (2000). Mariginal mentoring: The effects of type of mentor, quality of relationship, program design on work and career attitudes. Academy of Management Journal, 43, 1177-1194.
Ray, J. J. (1984). The reliability of short social desirability scales. . The Journal of Social Psychology, 123, 133-134.
Riordan, C. M. (2000). Relational demography within groups: Past developments, contradictionsm and new directions. In G. R. Ferris (Ed.), Research in personnel and human resources management (Vol. 19, pp. 131-173): Emerald Group Publishing Limited.
Roethlisberger, F. J., & Dickson, W. J. (1939). Management and the worker : an account of a research program conducted by the Western electric company, Hawthorne works, Chicago. Cambridge, Mass: Harvard University Press.
Shapire, Z., & Dunbar, R. L. M. (1978). Testing Mintzberg`s managerial roles classification using an in-basket simulation. In Stogdill`s handbook of leadership : A survey of theory and research. New York: Free Press.
Sheldon, S., & Burke, P. J. (2000). The past, present, and future of an identity theory. Social Psychology Quarterly, 63(4), 284-297.
Sherony, K. M., & Green, S. G. (2002). Coworker exchange: Relationships between coworkers, leader-member exchange, and work attitudes. Journal of Applied Psychology, 87, 542-548.
Sluss, D. M., & Ashforth, B. E. (2007). Relational identity and identification: Defining ourselves through work relationships. Academy of Management Review, 32(1), 9-32.
Sluss, D. M., & Ashforth, B. E. (2008). How relational and organizational iIdentification converge: Processes and conditions. Organization Science, 19(6), 807-823.
Sluss, D. M., Ployhart, R. E., Cobb, M. G., & Ashforth, B. E. (2012). Generalizing newcomer`s relational and organizational identifications: Process and prototypically. Academy of Management Journal, 55(4), 949-975.
Stryker, S., & Serpe, R. T. (1982). Commitment, identity salience, and role behavior: Theory and research example. In W. Ickes & E. S. Knowles (Eds.), Personality, roles, and social behavior (pp. 199-218). New York: Springer-Verlag.
Tajfel, H. (1982). Social identity and intergroup relations. Cambridge, England: Cambridge University Press.
Tajfel, H., & Turner, J. C. (1986). The social identity theory of intergroup behavior. In S. Worchel & W. G. Austin (Eds.), The social psychology of intergroup relations (pp. 7-24). Monterey, CA: Brooks-Cole.
Tyler, T. R. (1999). Why people cooperate with organizations: an identity-based perspective. Research in Organizational Behavior, 21, 201-246.
Urwick, L. F. (1952). Notes of the theory of organization. New York: American Management Association.
van Knippenberg, D. (2000). Work motivation and performance: A social identity perspective. Applied Psychology: An International Review, 49(3), 357.
Wager, L. W. (1965). Leadership style, hierarchical influence, and supervisory role obligations. Administrative Science Quarterly, 9(4), 391-420.
Walumbwa, F. O., & Hartnell, C. A. (2011). Understanding transformational leadership-employee performance links: The role of relational identification and self-efficacy. Journal of Occupational & Organizational Psychology, 84(1), 153-172.
Whetten, D. A., & Godfrey, P. C. (1998). Identity in organizations : building theory through conversations. Thousand Oaks, CA: Sage
Wofford, J. C. (1967). Behavior styles and performance effectiveness. Personnel Psychology, 20, 461-495.
Wrzesniewski, A., Dutton, J. E., & Debebe, G. (2003). Interpersonal sensemaking and the meaning of work. Research in Organizational Behavior, 25, 93-135.
Wu, T. Y., & Hu, C. (2007). Linking abusive supervision, surface acting and deep acting, and subordinates well-being. . presented at the meeting of the Paper presented at the Academy of Management Meeting August, Philadelphia, USA.
Yukl, G., Wall, S., & Lepsinger, R. (1989). Preliminary report on validation of the managerial pratices survey. In K. E. Clark & M. B. Clark (Eds.), Measures of Leadership. West Orange, NJ: Leadership Library of America.
Zhang, S., Chen, G., Chen, X.-P., Liu, D., & Johnson, M. D. (2012). Relational versus collective identification within workgroups: Conceptualization, measurement development, and nomological network building. Journal of Management.
Zhou, X. T., & Schriesheim, C. A. (2009). Supervisor-subordinate convergence in descriptions of leader-member exchange (LMX) quality: Review and testable propositions. The Leadership Quarterly, 20(6), 920-932. |
| Description: | 碩士
國立政治大學
心理學研究所
99752015
101 |
| Source URI: | http://thesis.lib.nccu.edu.tw/record/#G0099752015 |
| Data Type: | thesis |
| Appears in Collections: | [心理學系] 學位論文
|
Files in This Item:
| File |
Size | Format | |
|---|
| 201501.pdf | 1009Kb | Adobe PDF2 | 526 | View/Open |
|
All items in 政大典藏 are protected by copyright, with all rights reserved.
|
