政大機構典藏-National Chengchi University Institutional Repository(NCCUR):Item 140.119/49551
English  |  正體中文  |  简体中文  |  Post-Print筆數 : 27 |  全文筆數/總筆數 : 113822/144841 (79%)
造訪人次 : 51781562      線上人數 : 601
RC Version 6.0 © Powered By DSPACE, MIT. Enhanced by NTU Library IR team.
搜尋範圍 查詢小技巧:
  • 您可在西文檢索詞彙前後加上"雙引號",以獲取較精準的檢索結果
  • 若欲以作者姓名搜尋,建議至進階搜尋限定作者欄位,可獲得較完整資料
  • 進階搜尋
    請使用永久網址來引用或連結此文件: https://nccur.lib.nccu.edu.tw/handle/140.119/49551


    題名: 都市行銷與運動行銷結合之研究-以中華職棒為例
    作者: 李柏陞
    貢獻者: 陳建維
    李柏陞
    關鍵詞: 屬地主義
    屬地權
    運動行銷
    品牌忠誠度
    日期: 2008
    上傳時間: 2010-12-08 13:40:49 (UTC+8)
    摘要: 在國內職棒市場一片低迷時,屬地權的經營成了球團拓展球迷的策略之一,目前中華職棒聯盟中的統一獅、興農牛及La New 熊皆選定單一城市做為主場城市,並積極耕耘主場城市內的球迷。本研究主要目的為探討球團的屬地權經營及和地方培養的關係是否對建立球迷的忠誠度有所影響。
    本研究以中華職棒中的興農牛隊為例,在電子佈告欄(BBS)中的棒球板發放網路問卷,以及至台中棒球場發放實體問卷的方式獲取資料,藉以分析探討球隊屬地權的經營、球員的可親性及球隊與地方之關係(與地方政府的品牌聯盟及主場城市居民參與感)對球隊滿意度認同感以及屬地聯想的影響,進一步了解對球隊忠誠度的影響,最後將球迷樣本分為台中球迷與非台中球迷來探究球隊的屬地權經營對於主場城市內外的球迷在忠誠度上是否有所不同。
    研究結果顯示:在以整體興農牛迷為樣本下,球迷的滿意度會受到球隊屬地權經營之行銷努力及球員可親性的正向影響。認同感的部分,會受到屬地權行銷努力、球員的可親性及球隊與地方政府的品牌聯盟正向的影響。球迷對球隊的屬地聯想則會受到屬地權的行銷努力、球隊與地方政府的品牌聯盟及主場城市居民參與感正向的影響。而球員的可親性、主場城市居民參與感、球迷的滿意度、認同感及屬地聯想都會對忠誠度有正向的影響。此外,球隊的各種屬地權經營作為會使得認同感、屬地聯想、球員的可親性及主場城市居民參與感對主場城市球迷的忠誠度影響程度強過非主場城市內球迷知忠誠度。
    從研究結果發現,球隊的屬地權經營確實隊主場城市內球迷的忠誠度有其影響力,所以利用屬地權的經營來培養球迷的忠誠度是可以被期待的。研究最後也提出管理意涵供各球團將來在進行屬地權經營時可參考的一些意見,並提出往後對此領域有興趣的研究者未來的研究方向。
    參考文獻: 網路資料
    1. 【黃金十年 打開中華職棒史】
    http://www.cpbl.com.tw/magzine/Mag_content.asp?Pnum=212&Qnum=4
    1. 朱龍祥 (1997),流行歌曲歌迷偶像崇拜的行為與心態初探,國立高雄醫學院
    行為科學研究所碩士論文,未出版,高雄。
    2. 李依蓉 (2006),職棒球迷對於球隊與母企業認同之差異性研究-以興農牛、
    LA NEW 熊為例,國立臺灣體育學院休閒運動管理研究所碩士學位論文。
    3. 沈雲驄、湯宗勳譯 (1998)。Aaker, D. A.著。品牌行銷法則—如何打造強勢
    品牌。台北:商業周刊
    4. 林伯修 (2004),美日臺職棒球團屬地權經營之跨文化比較分析,國立台灣師
    範大學體育學系博士論文。
    5. 林玉婷 (2006),消費者品牌認同:社會認定與社會學習觀點,國立高雄第一
    科技大學行銷與流通管理系碩士論文。
    6. 柯宜君 (1996),消費者認知之產品品質、服務品質及價格對滿意度及忠誠度
    之影響-於三種有形性比重不同服務業之比較。國立政治大學企業管理系碩士
    班碩士論文。
    7. 范峻豪 (2008),中華職棒大聯盟球迷忠誠度、品牌聯想與球隊周邊商品購買
    意願之研究,國立臺南大學體育學系碩士班碩士論文。
    8. 許伸梓 (2005),球迷對球隊屬性之認定與認同感及忠誠度之關連性分析─以
    中華職棒大聯盟為例,國立東華大學企業管理研究所碩士論文。
    9. 黃大宇 (2002),連鎖網路咖啡加盟店與加盟總部組織關係行為之研究。世新
    大學觀光學系碩士論文,未出版。
    10. 陳祖洪 (2004),口碑傳播意願影響因素之研究-以植牙診所為例,國立台灣
    科技大學管理研究所EMBA 碩士論文。
    11. 陳仲熙 (1997),產品知識及來源國形象對顧客滿意度之影響。政治大學國際
    貿易研究所碩士論文。
    12. 黃俊閎,洪振鐘,阮懷馨 (2008),拍賣網站品牌來源國、品牌關係品質與品
    牌權益。中華管理評論國際學報,11 (3)。
    13. 張酒雄、陳枝烈、簡慶哲、張淑美 (1993):國中學生偶像崇拜與自我概念、
    學業成就關係之研究,《教育學刊》,10:261-322。
    14. 郭瓊俐、曾慧琦、陳柏安譯 (2003)。Don E. Schultz & Beth E. Barnes
    著。品牌 策略。台北:五南。
    15. 張肇鐘 (2005),明星球員與球團特性對球隊態度、滿意度及忠誠度之影響-
    以中華職棒La New 熊隊為例,國立政治大學國際經營與貿易研究所碩士論
    文。
    16. 程紹同、方信淵、洪嘉文、廖俊儒、謝一睿(2002)。運動管理學導論。台北
    市:華泰。
    17. 廖士堯(1995),黃潮。臺北:野球人。
    18. 蔡依倫 (2001)。宗教醫院志工組織認同與組織承諾之研究—與非宗教醫院志
    工作比較。未出版碩士論文,國立中山大學公共事務管理研究所,高雄。
    19. 劉美稚 (1999),台灣職業棒球消費行為研究,政治大學廣告系碩士班碩士論
    文。
    20. 劉祥熹,王智弘 (2004),從關係行銷觀點探討消費者知覺對企業提供贊助成
    效之關聯性分析-以國內職棒運動為例。績效與策略研究,1 (1),65-90。
    英文部分
    1. Aaker, D. A. (1991) “Managing Brand Equity: Capitalizing on the Value of a Brand
    Name”, The Free Press, New York.
    2. Anderson, E. W. & Sullivan, M. W. (1993). The Antecedents and Consequences of
    Customer Satisfaction for Firms. Marketing Science (1986-1998), 12 (2), 125.
    3. Baldinger, A., & Rubinson, J. “Brand Loyalty: The Link Between Attitude and
    Behavior.” Journal of Advertising Research, 36 (1996): 34-72.
    4. Beasty, C. (2007, October). CRM Scores for Sports Franchises. Customer
    Relationship Management, 11 (10), 17-18.
    5. Belk, R. W. (1988), “Possessions and the Extended Self,” Journal of Consumer
    Research, Vol.15 (September), pp. 139-168.
    6. Bhattacharya, C. B., Rao, H., Glynn, M. A. (1995). Understanding the bond of
    identification: An investigation of its correlates among art museum
    members. Journal of Marketing, 59 (4), 46.
    7. Bhattacharya, C.B., & Sen, S. (2003). Consumer-Company Identification: A
    Framework for Understanding Consumers’ Relationships with Companies.
    Journal of Marketing, 67: 76-88.
    8. Bilkey, W. J., & Nes, E. (1982) “Country-of-origin Effect on Product Evaluation”,
    Journal of International Business Studies, Vol.13, Summer, pp.89-99
    9. Boulding, W.K. Ajay, S. Richard, and A.Z. Valarie (1993), “A Dynamic Process Model
    of Service Quality: From Expectation to Behavioral Intentions”, Journal of
    Marketing Research, 30
    10. Boyd, T. C. & Krehbiel, T. C. (2006). An Analysis of the Effects of Specific Promotion
    Types on Attendance at Major League Baseball Games. Mid - American Journal of
    Business, 21 (2), 21-32.
    11. Branch, D. Jr. (2008). The Charlotte Bobcats: (Re) Launching a New (Old) NBA
    Franchise. Sport Marketing Quarterly, 17 (1), 57-62.
    12. Bristow, D. N., Sebastian, R. J. (2001). Holy cow! Wait `til next year! A closer look
    at the brand loyalty of Chicago Cubs baseball fans. The Journal of Consumer
    Marketing, 18 (3), 256-273.
    13. Bronfenbrenner, U. (1960). Freudian theories of identification and their
    derivatives. Child Development, 31, 15-40.
    14. Clark, John M. (2002), “Corporate Stadium Sponsorships, Signaling Theory, Agency
    Conflicts, and Shareholder Wealth,” Journal of Advertising Research, 42 (6),16-33.
    15. Clark, John M. (2002), “Corporate Stadium Sponsorships, Signaling Theory, Agency
    Conflicts, and Shareholder Wealth,” Journal of Advertising Research, 42 (6),16-33.
    16. Colin Beasty. (2007, October). CRM Scores for Sports Franchises. Customer
    Relationship Management, 11 (10), 17-18.
    17. Cornwell, T. B. & Maignan, I. (1998). An international review of sponsorship
    research. Journal of Advertising, 27 (1), 1-21.
    18. Coulter, K. S. & Coulter, R. H. (2000), “The Effects of Service Representative
    Characteristics on Trust: The Moderating Role of Length of Relationship,” in
    Gundlach, C. T. and Murphy, P. E. (Eds), AMA Summer Educators’ Conference
    Proceedings: Enhancing Knowledge Development in Marketing, American
    Marketing Association, Chicago, IL
    19. Covell, D. (2008). The Lowell Spinners and the Yankee Elimination Project: A Case
    Study Consideration of Linking Community Relations and Sponsorship. Sport
    Marketing Quarterly, 17 (2), 122-126.
    20. Donavan, D. T., Janda, S.Suh, J. (2006). Environmental influences in corporate
    brand identification and outcomes. Journal of Brand Management, 14
    (1/2), 125-136.
    21. Duck, S. (1976), Explorations in Interpersonal Communication, Sage Publications,
    Beverly Hills, CA.
    22. Fisher, R.J., & Wakefield, K. (1998). Factors leading to group identification: A field
    study of winners and losers. Psychology & Marketing, 15: 23-40.
    23. Fraser, S. P. (2007). Minor League Teams and Minor League Cities: Evidence from
    the ECHL. Sport Marketing Quarterly, 16 (3), 147-160.
    24. Fornell, Claes (1992), “A national Customer Satisfaction Barometer: The Swedish
    Experience,” Journal of Marketing, V ol.56, No.1, January, pp.6-21.
    25. Gentry, L., Kalliny, M. (2008). Consumer Loyalty - A Synthesis, Conceptual
    Framework, and Research Propositions. Journal of American Academy of Business,
    Cambridge, 14 (1), 1-9.
    26. Gladden, J.M., Funk, D.C. (2001), "Understanding brand loyalty in professional
    sport: examining the link between brand associations and brand loyalty",
    International Journal of Sports Marketing & Sponsorship, Vol. 3 No.2, pp.67-94.
    27. Graeff, T. R. (1996), “Image Congruence Effects on Product Evaluations:The Role
    of Self -Monitoring and Public/Private Consumption,” Psychology and Marketing,
    Vol.13 (August), pp.481-499.
    28. Gremler, D. D., Gwinner, K. P. & Brown S. W. (2001), “Generating Positive
    Word-of-Mouth Communication through Customer-Employee Relationship,”
    International Journal of Service Industry Management, Vol. 12, No. 1, pp. 44-59.
    29. Gutek, B. A., Bhappu, A. D., Liao-Troth, M. A., & Cherry, B.(1999), “Distinguishing
    Between Service Relationships and Encounters,” Journal of Applied Psychology,
    Vol. 84, No. 2
    30. Guiltinan, J. P., (1987), “The Price Bundling of Services : A Normative Framework,”
    Journal of Marketing, pp.74-85
    31. Gwinner, K. Swanson, S. R. (2003). A model of fan identification: Antecedents and
    sponsorship outcomes. The Journal of Services Marketing, 17 (2/3), 275.
    32. Hall, S. (1996). Introduction: Who needs identity. In Stuart Hall & Paul du Gay
    (Eds.). Questions of Cultural Identity, pp.1-17. London: Sage Publications.
    33. Hunt, S. D., Morgan, R. M. (1994). Relationship marketing in the era of network
    competition. Marketing Management, 3 (1), 18.
    34. Jubenville, C. B., Goss, B. D., & Ledford, B. (2004). Baseball Marketing: Back to the
    Minors. Sport Marketing Quarterly 13 (1), 60-63
    35. Kapferer, J. N. (1992). Strategic brand management. New York: The Free Press.
    36. Kaynak, E., Salman, G. G., Tatoglu, E. (2008). An integrative framework linking
    brand associations and brand loyalty in professional sports. Journal of Brand
    Management, 15 (5), p336-357
    37. Lastovica, J. & Gardner, D. (1978). Components of involvement. Attitude Research
    Plays for High Stakes, 53-73.
    38. Laverie, D.A., & Arnett, D. B. (2000), Factors Affecting Fan Attendance: The
    Influence of Identity Salience and Satisfaction. Journal of Leisure Research, 32 (2):
    225-246.
    39. Lee, J. H. (2000). Sport marketing strategies through the analysis of sport
    consumer behavior and factors influencing attendance. Ph.D. dissertation,
    University of Minnesota, United States.
    40. Lin, Yun-Tsan (2007). Factors influencing baseball fan`s brand loyalty: A
    comparison of Florida Marlins and Tampa Bay Devil Rays. Ph.D. dissertation, Lynn
    University, United States.
    41. Matsuoka, H., Chelladurai, P., & Harada, M. (2003). Direct and interaction effects
    of team identification and satisfaction on intention to attend games. Sport
    Marketing Quarterly, 12 (4), 244-253.
    42. McDonald, M., Sutton, W., & Milne, G. (1995). TEAMQUALTM: Measuring service
    quality in professional team sports. Sport Marketing Quarterly, 4 (2), 9-15.
    43. Mellen, M., Dekimpe, M. G., Steenkamp, J. E. M., & Abeele, P. V. (1997). Decline
    and variability in brand loyalty. International Journal of Research in Marketing,
    14(5), 405-420.
    44. Nixon, H. L. Jr. & Frey, J. H. (1998)”A Sociology of Sport”, International Thomson
    Publishing Inc., New York.
    45. Oliver, R. L. (1999). Whence consumer loyalty? Journal of Marketing, 63 (4), 33-44.
    46. Onkvisit, S. and Shaw, J. (1987), “Self-Concept and Image Congruence:Some
    Research and Managerial Implications,” Journal of Consumer Marketing, Vol.4
    (winter), pp.13-24.
    47. Parasuraman, A., Zeithaml, V. A. & Berry, L. L. (1988), SERVQUAL: A multiple-item
    scale for measuring consumer perceptions of service quality, Journal of Retailing,
    64(1), pp.12-40.
    48. Pitts, B. G. & Stotlar D. K. (1996). “Fundamentals of Sport Marketing”, Fitness
    Information Technology, Morgantown.
    49. Robertson, T. S. (1976), Low commitment consumer behavior, Journal of
    Advertising Research, 16, 19-24.
    50. Sheth, J.N. & Parvatiyar A. (1995), “Relationship Marketing in Consumer Markets:
    Antecedents and Consequences,” Journal of the Academy of Marketing Science,
    (Fall), 255-71.
    51. Sirgy, J. (1982), “Self-Concept in Consumer Behavior:A Critical Review,” Journal of
    Consumer Research, Vol.9 (December), pp.287-300.
    52. Sutton, W.A., McDonald, M.A., Milne, G.R., Cimperman, J. (1997), "Creating and
    fostering fan identification in professional sports", Sport Marketing Quarterly, 6
    (1), pp.15-22.
    53. Underwood, R., Bond, E. & Baer, R. (2001). Building Service Brand Via Social
    Identity: Lessons From The Sports Marketplace. Journal of Marketing Theory and
    Practice, 9 (1), 1-13.
    54. Wan-Huggins & Veronica, N.(1998). The development and longitudinal test of a
    model of organizational identification. Journal of Applied Social Psychology, 28,
    724-749.
    55. Wann, D. L. & Branscombe, N. R. (1993). Sports Fans: Measuring Degree of
    Identification with Their Team. International Journal of Sports Psychology, 24 (1),
    1-17.
    56. Wann, D.L., & Branscombe, N.R. (1990). Die-hard and fair weather fans: Effects of
    identification on BIRGing and CORFing tendencies. Journal of Sport and Social
    Issues, 14: 103-117.
    57. Washburn, J. H., Till, B. D., Priluck, R. (2004). Brand Alliance and Customer-Based
    Brand-Equity Effects. Psychology & Marketing, 21 (7), 487-508.
    58. Woodside, A. G., L. L. Frey & R. T. Daly (1989), “Linking Service
    Quality, Customer Satisfaction and Behavioral Intention,” Journal of Health Care
    Marketing, Vol. 9, pp. 5-17.
    描述: 碩士
    國立政治大學
    國際經營與貿易研究所
    96351032
    97
    資料來源: http://thesis.lib.nccu.edu.tw/record/#G0096351032
    資料類型: thesis
    顯示於類別:[國際經營與貿易學系 ] 學位論文

    文件中的檔案:

    檔案 描述 大小格式瀏覽次數
    103201.pdf89KbAdobe PDF2713檢視/開啟
    103202.pdf112KbAdobe PDF2796檢視/開啟
    103203.pdf114KbAdobe PDF2730檢視/開啟
    103204.pdf132KbAdobe PDF2769檢視/開啟
    103205.pdf416KbAdobe PDF21351檢視/開啟
    103206.pdf301KbAdobe PDF22057檢視/開啟
    103207.pdf286KbAdobe PDF21034檢視/開啟
    103208.pdf346KbAdobe PDF2754檢視/開啟
    103209.pdf217KbAdobe PDF2922檢視/開啟
    103210.pdf189KbAdobe PDF21442檢視/開啟
    103211.pdf154KbAdobe PDF2812檢視/開啟


    在政大典藏中所有的資料項目都受到原著作權保護.


    社群 sharing

    著作權政策宣告 Copyright Announcement
    1.本網站之數位內容為國立政治大學所收錄之機構典藏,無償提供學術研究與公眾教育等公益性使用,惟仍請適度,合理使用本網站之內容,以尊重著作權人之權益。商業上之利用,則請先取得著作權人之授權。
    The digital content of this website is part of National Chengchi University Institutional Repository. It provides free access to academic research and public education for non-commercial use. Please utilize it in a proper and reasonable manner and respect the rights of copyright owners. For commercial use, please obtain authorization from the copyright owner in advance.

    2.本網站之製作,已盡力防止侵害著作權人之權益,如仍發現本網站之數位內容有侵害著作權人權益情事者,請權利人通知本網站維護人員(nccur@nccu.edu.tw),維護人員將立即採取移除該數位著作等補救措施。
    NCCU Institutional Repository is made to protect the interests of copyright owners. If you believe that any material on the website infringes copyright, please contact our staff(nccur@nccu.edu.tw). We will remove the work from the repository and investigate your claim.
    DSpace Software Copyright © 2002-2004  MIT &  Hewlett-Packard  /   Enhanced by   NTU Library IR team Copyright ©   - 回饋