政大機構典藏-National Chengchi University Institutional Repository(NCCUR):Item 140.119/42533

English | 正體中文 | 简体中文 | Post-Print筆數 : 27 | Items with full text/Total items : 113656/144643 (79%)
Visitors : 51716453 Online Users : 626

RC Version 6.0 © Powered By DSPACE, MIT. Enhanced by NTU Library IR team.

Home ‧ Login ‧ Upload ‧ Help ‧ About ‧ Administer

政大機構典藏 > 商學院 > 科技管理與智慧財產研究所 > 期刊論文 > Item 140.119/42533

Please use this identifier to cite or link to this item: https://nccur.lib.nccu.edu.tw/handle/140.119/42533

Title:	Knowledge Sharing in a Global Professional Service Firm
Authors:	蕭瑞麟 Hsiao, Ruey-Lin
Contributors:	國立政治大學科技管理研究所
Date:	2008
Issue Date:	2010-07-17 15:36:35 (UTC+8)
Abstract:	Managing knowledge within firms is becoming increasingly important as they expand their global presence. Professional service firms have been on the leading edge of the use of information technology (IT) in the past, and they have experimented with how to manage knowledge for years. This article describes the knowledge management practices of the Far East Asia office of a global professional service firm. Knowledge management can be viewed as involving four processes, each with associated challenges. Knowledge creation requires determining what knowledge should be captured from a pursuit of a client or a client engagement. However, employees may not share their knowledge for fear it will be exploited or contaminated. Knowledge development requires motivating employees to share what they know. A common challenge, though, is that because new hires do not have the knowledge of existing employees, there is a knowledge gap between the two that needs to be closed as quickly as possible. Knowledge reuse requires putting knowledge in the most reusable form, standardized or localized. Deciding when standardized knowledge will or will not suffice can be a challenge. Knowledge transfer requires disseminating knowledge effectively. But transferring knowledge across national borders is a challenge. The Far East Asia office of this professional service firm is addressing all four of these knowledge management challenges.
Relation:	MIS Quarterly Executive,7(3)
Data Type:	article
Appears in Collections:	[科技管理與智慧財產研究所] 期刊論文

Files in This Item:

File	Size	Format
NccurLink	0Kb	Unknown2	1630	View/Open

社群 sharing

著作權政策宣告 Copyright Announcement

1.本網站之數位內容為國立政治大學所收錄之機構典藏，無償提供學術研究與公眾教育等公益性使用，惟仍請適度，合理使用本網站之內容，以尊重著作權人之權益。商業上之利用，則請先取得著作權人之授權。
The digital content of this website is part of National Chengchi University Institutional Repository. It provides free access to academic research and public education for non-commercial use. Please utilize it in a proper and reasonable manner and respect the rights of copyright owners. For commercial use, please obtain authorization from the copyright owner in advance.

2.本網站之製作，已盡力防止侵害著作權人之權益，如仍發現本網站之數位內容有侵害著作權人權益情事者，請權利人通知本網站維護人員(nccur@nccu.edu.tw)，維護人員將立即採取移除該數位著作等補救措施。
NCCU Institutional Repository is made to protect the interests of copyright owners. If you believe that any material on the website infringes copyright, please contact our staff(nccur@nccu.edu.tw). We will remove the work from the repository and investigate your claim.

Loading...