Loading...
|
Please use this identifier to cite or link to this item:
https://nccur.lib.nccu.edu.tw/handle/140.119/36783
|
| Title: | Understanding the Inflexibility of Process Integration
企業流程整合的彈性問題探討 |
| Authors: | 廖凱祥
Kai-hsiang, Liao |
| Contributors: | 尚孝純
Shari S. C. Shang
廖凱祥
Kai-hsiang, Liao |
| Keywords: | process integration
enterprise integration
flexibility
control
centralization |
| Date: | 2005 |
| Issue Date: | 2009-09-18 19:35:03 (UTC+8) |
| Abstract: | 無
The objective of this study is to establish a base for understanding inflexibility, with different kinds of integration problems being examined and explained. Studies of process integration have focused mostly on the design and management of efficient operation with information technology but very little on the difficulty in making changes with tightly linked processes. In order to eliminate risks of integration failure, there is a need for deep understanding of the types and causes of inflexibility with process integration.
Based on the literature and industry experience of process integration and enterprise flexibility/inflexibility, this study proposes that inflexibility can be classified as either operational, organizational, or systems inflexibility. Sources of inflexibility have been investigated from views of business design, users’ willingness and capability, and systems designers’ designs. Cases studied shown that these three sources of inflexibility are interrelated and can reciprocally affect business performance.
Companies applying process integration may eliminate the risk of integration downsides by carefully managing business design, user willingness and system design capability. Only with a broad and thorough view of the system, people and process interactions can a firm capitalize its investment in process integration. |
| Reference: | 1. Akkermans, H., and Helden. K. (2002) Vicious and virtuous cycles in ERP implementation: a case study of interrelations between critical success factors. European Journal of Information Systems, 11, 35-46.
2. Benson, P. G., Saraph, J. V., and Schroeder, R. G. (1991) The Effects of Organizational Context on Quality Management: An Empirical Investigation, Management Science, 37, 9, 1107.
3. Bhandari, G., Bliemel, M., Harold, A., and Hassanein, K. (2004) Flexibility in e-Business Strategies: A Requirement for Success, Global Journal of Flexible Systems Management, 5, 2/3, 11.
4. Chen Wen Yi, (2002) A Study on Competitive Strategies of Taiwan`s Semiconductors Components Distributors, Fu Jen Catholic University, R.O.C.
5. Crowe, T. J. (1992) Integration Is Not Synonymous with Flexibility, International Journal of Operations & Production Management, 12, 10, 26.
6. Darnton, G. and Giacoletto, S. (1989) Towards an Enterprise Information Model, DEC, Geneva/Switzerland, GD&SD.
7. Dawes, S. S. (1996) Interagency information sharing: Expected benefits, manageable risks, Journal of Policy Analysis and Management, 15, 3, 377.
8. Draft, R. L., and Lewin, A. Y. (1993) Where are the theories for the “new” organizational forms? An editorial essay, Organization Science, 4, 4, i-vi.
9. Duclous, L. K., Vokurka, R. J., and Lummus, R. R. (2003) A conceptual model of supply chain flexibility, Industrial Management + Data Systems, 103, 5/6, 446.
10. Eardley, A., Avison, D., and Powell, P. (1997) Developing Information Systems to Support Flexible Strategy, Journal of Organizational Computing and Electronic Commerce, 7, 1, 57-77.
11. Edward H. B., and Bruce M. K. (1995) Redesigning the Firm, Oxford University Press.
12. ESM-China (2006) ESM-China 2005 electronic component distributor survey, www.esmchina.com
13. Estrin, D. (1986) Access to inter-organization computer networks, Proceedings of the third ACM-SIGOIS conference on Office information systems, Rhode Island, United States, October 06-08
14. Fitzgerald, G. (1990) Achieving flexible information systems: the case for improved analysis, Journal of Information Technology, 5, 5-11.
15. Fitzgerald, G., and Siddiqui, F. A. (2002) Business process reengineering and flexibility: A case for unification, International Journal of Flexible Manufacturing Systems, 14, 1, 73.
16. Frazelle, E. H. (1986) Flexibility: A Strategic Response in Changing Times, Industrial Engineering, 18, 3, 17-20.
17. Gallivan, M. J., Spitler, V. K., and Koufaris, M. (2005) Does Information Technology Training Really Matter? A Social Information Processing Analysis of Coworkers` Influence on IT Usage in the Workplace, Journal of Management Information Systems, 22, 1, 153.
18. Goodhue, D. L., Wybo M. D., and Kirsch L. J. (1992) The Impact of Data Integration on the Costs and Benefits of, MIS Quarterly, 16, 3, 293.
19. Gupta, A. K., and Govindarajan, V. (1986) Resource Sharing Among SBUs: Strategic Antecedents and Administrative Implications, Academy of Management Journal, 29, 4, 695.
20. Hammer, M. (1995) The art of change. Success, 42, 3, 44.
21. Hecht, B. (1997) Choose the right ERP software, Datamation, 43, 3, 56.
22. Hedberg, B., and Jönsson, S. (1978) Designing Semi-Confusing Information Systems for Organizations in Changing Environments, Accounting Organisations Society, 3, 1, 47-64.
23. Homa, B (1992) The Emerging Flexible Organization: Perspectives from Silicon Valley, California Management Review, 34, 4, 33.
24. Hsu, K. H. (2005) Using Balanced Scorecard and Fuzzy Data Envelopment Analysis for Multinational R & D Project Performance Assessment, Journal of American Academy of Business, Cambridge, 7, 1, 189.
25. Hsu, L. L., and Chen, M. (2004) Impacts of ERP systems on the integrated-interaction performance of manufacturing and marketing, Industrial Management + Data Systems, 104, 1/2, 42.
26. Hu Q. Y. (2004) The competitiveness analyses of Semiconductor component distributor in Taiwan, Tam Kang University, R.O.C.
27. Hu S. S. (2002) Strategic Analyses of Marketing Channels for Semiconductor Components in Taiwan, National Sun Yat-Sen University, R.O.C.
28. Huang, J. Z. (2002) A study on the distribution center combining with Configuration To Order－Using the brand of information distributor as the example, Chung Yuan University, R.O.C.
29. King, R. C., and Sethi, V. (1998) The Impact of Socialization on the Role Adjustment of Information Systems Professionals, Journal of Management Information Systems, 14, 4, 195.
30. Kuan, K. K. Y., and Chau, P. Y. K. (2001) A perception-based model for EDI adoption in small businesses using a technology-organization-environment framework, Information & Management, 38, 507–521.
31. Lacity, M. C., Willcocks, L. P., and Feeny, D. F. (1995) IT outsourcing: Maximize flexibility and control, Harvard Business Review, 73, 3, 84.
32. Lambert, R., and Peppard, J. (1993) Information Technology and New Organisational Forms: Destination but no Road Map?, Journal of Strategic Information Systems, 2, 3, 180-205.
33. Lau, R. S. M. (1996) Strategic flexibility: A new reality for world-class manufacturing, S.A.M. Advanced Management Journal, 61, 2, 11.
34. Lin R. C. (2003) The Case Study of The Marketing Channels for Electronic Components` Business Strategy, Shih Chien University, R.O.C.
35. Linthicum, D. S. (2004) Integration in Common. Intelligent Enterprise, 7, 6, 36.
36. Mahesh, G. (1996) Operations effectiveness for a successful implementation of CIM, Technovation, 16, 10, 589.
37. Markus M. L. “Power, politics, and MIS implementation,” Communications of the ACM (26:6), 1983, p. 430-444
38. McNurlin, B. (2001) Will Users of ERP Stay Satisfied? MIT Sloan Management Review, 42, 2, 13.
39. Moore, J. E., and Love, M. S. (2005) IT professionals as organizational citizens, Association for Computing Machinery, Communications of the ACM, 48, 6, 88.
40. O’Sullivan, D. (1992) Development of integrated manufacturing systems, Computer Integrated Manufacturing Systems, 5, 1, 39-53.
41. Orton, J. D. and Weick, K. E. (1990) Loosely coupled systems: A re-conceptualization. Academy of Management Review, 15, 203-223.
42. Perez, C., (1985) Microelectronics, Long Waves and World Structural Change: New Perspectives for Developing Countries, World Development, 13, 3, 441-463.
43. Pine, B. J. (1993) Mass Customization – The New Frontier in Business Competition, Boston, MA: Harvard Business School Press.
44. Roldán, J. L., and Leal, A. (2003) A validation test of an adaptation of the DeLone and McLean’s Model in the Spanish EIS field. In Jeimy J. Cano (Eds.). Critical Reflections on Information Systems: A Systemic Approach. Hershey, PA: Idea Group Publishing.
45. Sanchez, R. (1995) Strategic flexibility in product competition, Strategic Management Journal, 16, 135.
46. Sethi, A. K. R., and Sethi, S. P. R. (1990) Flexibility in Manufacturing: a survey. The International Journal of Flexible Manufacturing Systems, 2, 289-328.
47. Shang, S. (2005) A comparative study on users` role in of ERP software and BPM software implementation, eBusiness Journal, 2005, 331-351.
48. Shang, S and Seddon, P. (2006) "Managing the deficiencies with enterprise systems" Journal of Business Process Management (forthcoming).
49. Sheth, A. P., and Larson J. A. (1990) Federated Database Systems for Managing Distributed, Heterogeneous, and Autonomous Databases, ACM Computing Surveys, 22, 3,184-236.
50. Singletary, L. A. (2003) Empirical study of attributes and perceived benefits of applications integration for enterprise systems, Louisiana State University and Agricultural & Mechanical College: United States -- Louisiana.
51. Singletary, L. A. (2004) Applications Integration: Is it Always Desirable?, Proceedings of the 37th Hawaii International Conference on System Sciences
52. Spathis, C., and Constantinides, S. (2003) The usefulness of ERP systems for effective management, Industrial Management + Data Systems, 103, 8/9, 677.
53. Sushil, (2001) Enterprise Flexibility, Global Journal of Flexible Systems Management, 2, 4, 53.
54. Swink, M., Narasimhan, R., and Kim. S. W. (2005) Manufacturing Practices and Strategy Integration: Effects on Cost Efficiency, Flexibility, and Market-Based Performance, Decision Sciences, 36, 3, 427.
55. Themistocleous, M. (2004) Justifying the decisions for EAI implementations: a validated proposition of influential factors, Journal of Enterprise Information Management, 17, 2, 85.
56. Tito, C. (1989) Process Management and Quality Function Deployment, Quality Progress, 22, 12, 45.
57. Upton, D. M. (1995) What really makes factories flexible? Harvard Business Review, 73, 4, 74.
58. Volkoff, O., Strong, D. M., and Elmes, M. B. (2005) Understanding enterprise systems-enabled integration, European Journal of Information Systems, 14, 110-120.
59. Waring, T. and Wainwright, D. (2000) Interpreting integration with respect to information systems in organizations - image, theory and reality, Journal of Information Technology, 15, 2, 131.
60. Weick, K. E. (1976) Educational organizations as loosely coupled systems, Administrative Science Quality, 21, 1-19. |
| Description: | 碩士
國立政治大學
資訊管理研究所
93356004
94 |
| Source URI: | http://thesis.lib.nccu.edu.tw/record/#G0093356004 |
| Data Type: | thesis |
| Appears in Collections: | [資訊管理學系] 學位論文
|
Files in This Item:
| File |
Size | Format | |
|---|
| index.html | 0Kb | HTML2 | 374 | View/Open |
|
All items in 政大典藏 are protected by copyright, with all rights reserved.
|
