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    题名: 資訊科技促成企業轉型之關鍵成功因素
    作者: 陳悅雯
    Chen, Yueh-Wen
    贡献者: 管郁君
    陳悅雯
    Chen, Yueh-Wen
    关键词: 企業轉型
    企業變革
    資訊科技
    關鍵成功因素
    日期: 1998
    上传时间: 2009-09-18 19:33:19 (UTC+8)
    摘要: 商戰世界的變化速度越來越快，在全球化經濟伴隨相關科技和社會發展趨勢的引導下，企業傳統組織已無法適應如此快速變遷的環境，須進行企業變革，以面對更多的危機與轉機。而資訊科技發展一日千里，除了對企業競爭環境有直接或間接的影響外，亦能提供企業相當的助力，因此，當前要如何應用資訊科技，進行企業變革為重要的課題。為了針對此一重要課題進行深入了解，藉由文獻探討，本研究將企業應用資訊科技，進行之企業轉型分為局部性應用、內部整合、企業流程重新設計、企業網路重新設計及企業範圍重新定義五種類型，並彙整出可能影響企業轉型成效之24項相關因素。本研究透過問卷調查的方式，以台灣地區大型企業為研究對象，對各企業所進行之應用資訊科技的變革計畫進行分析與探討，以瞭解目前企業應用資訊科技的現況，找出各資訊科技促成企業轉型類型之關鍵成功因素。
    本研究共寄出900份問卷，有效回收率為17.0%。現今我國台灣地區大型企業所進行之轉型計畫，以「企業流程重新設計」為最多，佔52.1%，其次為「企業網路重新設計」，佔20.4%。經資料分析後發現，產業別與轉型計畫的類型兩變數間有顯著的差異存在。在製造業中，以「企業流程重新設計」與「內部整合」為最多，各佔52.1%、21%；服務業，以進行「企業流程重新設計」與「企業網路重新設計」為最多，各佔56.8%、27%，再以金融業來看，仍以第三類型為最多，佔47%，其次為第四類型，佔23.5%，另外也有20.6%的企業進行第五類型「企業範圍重新定義」。資訊科技促成企業轉型之關鍵因素，則以「變革之前置作業」此因素構面最為重要，影響著各類轉型之成效。類型(二)還需注意「變革之落實」因素構面，類型(三)與(五)則還需留意「變革理念之塑造」因素構面。
    參考文獻: 中文部份
    1. 陳鴻章，企業轉型經營策略之研究：以上市家電公司為例，私立元智大學管理研究所，民國87年1月。
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    6. 王朝禾，台灣中小企業實施MRPⅡ系統之關鍵成功因素研究，私立中國文化大學國際企業管理研究所，民國84年6月。
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    英文部份
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    20. Henderson, J. C. and Venkatraman, N., "Strategic alignment: leveraging information technology for transforming organizations," IBM Systems Journal, Vol. 32, No. 1, 1993, pp. 4-16.
    21. Hitt, Michael A., Keats, Barbara W., and DeMarie, Samuel M., "Navigating in the new competitive landscape: building strategic flexibility and competitive advantage in the 21st century," The Academy of Management Executive, November 1998, pp. 22-42.
    22. Jain, "Key constructs in sucessful IS implementation: south-east Asian experience," Omega, Vol. 25, No. 3, 1997, pp. 267-284.
    23. Kotter, John P., Leading Change, Boston, Mass: Harvard Business School Press, 1996.
    24. Leidecker, Joel K. and Bruno, Albert V., "Identifying and using critical success factors," Long Range Planning, February 1984, pp. 23-32.
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    26. Miles, Robert H., "Corporate transformation," Executive Excellence, October 1997, pp. 20.
    27. Peterson, Leroy D., "Reengineering your business," Industry Week, July 20, 1992, pp. 29.
    28. Pitman, Ben, "Critical success factors to organizational change," Journal of Systems Management, September 1994, pp. 40.
    29. Rockart, John F., "Chief executives define their own data needs," Harvard Business Review, March/April 1979, pp. 82-93.
    30. Rockart, John F., "IT in the 1990s: managing organizational interdependence," Sloan Management Review, Winter 1989, pp. 7-17.
    31. Shaheen, George T, "Approach to transformation," Chief Executive, March 1994, pp. 2-5.
    32. Shikhar Ghosh, "Making business sense of the Internet," Harvard Business Review, March-April 1998, pp.126-135.
    33. Venkatraman N., "IT-enabled business transformation: from automation to business scope redefinition," Sloan Management Review, Winter 1994, pp. 73-87.
    34. Vincent, David R., "How eight firms transformed - with technology," Financial Executive, March/April 1993, pp. 52-58.
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    36. Wigand, Rold T., "Electronic commerce: definition, theory, and context," The Information Society, January-March 1997, pp. 1-16.
    描述: 碩士
    國立政治大學
    資訊管理研究所
    86356028
    87
    資料來源: http://thesis.lib.nccu.edu.tw/record/#B2002001652
    数据类型: thesis
    显示于类别:[資訊管理學系] 學位論文

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