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    政大機構典藏 > 理學院 > 心理學系 > 學位論文 >  Item 140.119/36407
    Please use this identifier to cite or link to this item: https://nccur.lib.nccu.edu.tw/handle/140.119/36407


    Title: 全員品質管理與360度回饋知覺、滿意、行為改變、與績效提升之實證研究
    The longitudinal field study of TQM with 360 degree feedback perception, satisfaction, behavior change and Performance improvement
    Authors: 葉益昌
    Yeh, Yih-Chang
    Contributors: 張裕隆
    Chang, Yu-Loong
    葉益昌
    Yeh, Yih-Chang
    Keywords: TQM才能
    360度回饋
    程序公平知覺
    360度回饋滿意度
    行為改變意圖
    行為改變
    績效提升
    total quality management competency
    360 degree feedback
    procedure perpection
    360 degree feedback satisfaction
    behavior change intention
    behavior change
    performance improvement
    Date: 2000
    Issue Date: 2009-09-18 18:30:08 (UTC+8)
    Abstract: 本研究為一縱貫性之實證研究,主要目的是透過分析兩年360度回饋的資料,進一步探討全員品質管理才能對360度回饋公平知覺、滿意度、行為改變、與績效提升的影響。
    本研究樣本為國內某建築業之初階與中階主管,第一年總計62位,第二年總計92位。研究結果顯示,全員品質管理才能與360度回饋公平知覺、滿意度、行為改變意圖,皆達顯著正相關。此外,雙因子變異數分析結果顯示,全員品質管理才能的高低會影響他評結果、目標達成、以及領導效能的改變,如進一步以相依樣本t考驗進行事後比較,則發現全員品質管理才能低分組兩年間績效改變的進步幅度大於高分組。
    最後,本研究進一步指出研究之限制,與後續研究之建議、企業實行360度回饋之實務建議。
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    Description: 碩士
    國立政治大學
    心理學研究所
    89
    Source URI: http://thesis.lib.nccu.edu.tw/record/#A2002001159
    Data Type: thesis
    Appears in Collections:[心理學系] 學位論文

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