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    Title: 消費者產品過時與消費決策-以手機產品為例-
    Authors: 張琍雯
    Contributors: 陳建維
    張琍雯
    Keywords: 產品過時
    產品過時
    促銷活動
    品質
    產品知識
    購買涉入
    Date: 2005
    Issue Date: 2009-09-18 14:09:47 (UTC+8)
    Abstract: 透過手機市場的不斷創新,手機新產品推陳出新的腳步越來越快,2002年之後替換購買佔總手機需求的比例首次超越50%,成為刺激手機市場成長的主要動力。業者為了能吸引更多消費者提早更新他們舊有的產品,除了透過為新手機機增添功能外,也舉辦各式各樣的促銷活動,希望可以刺激買氣。但是,已擁有手機的消費者換機的動機並不清楚,影響該動機形成的背後影響因素又是什麼? 何種新產品功能與促銷活動才能真正吸引到消費者呢?

    本研究利用問卷發放的方式收集資料,針對國內大學生以分析產品過時動機與消費者的購買決策之關係,包括產品品質構面的評估以及促銷活動之選擇,同時判斷消費者涉入程度以及產品知識高低如何對不同過時動機造成影響。本研究所得到的重要結論如下:

    (1) 消費者的涉入程度越高,過時傾向的確會顯著地提高;當產品知識越高,對於「心理過時」傾向之影響不顯著。
    (2) 消費者的涉入程度越高,消費者對於品質各個構面的重視度也會提高;當產品知識越高,則只對產品客觀功能相關屬性的重視度有直接影響。
    (3) 不同產品過時傾向的消費者,所重視的產品品質構面也有所差異。
    (4) 不同產品過時傾向的消費者,所偏好的促銷活動有所不同。
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    Description: 碩士
    國立政治大學
    國際經營與貿易研究所
    93351004
    94
    Source URI: http://thesis.lib.nccu.edu.tw/record/#G0093351004
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