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    政大機構典藏 > 商學院 > 企業管理學系 > 學位論文 >  Item 140.119/34929
    Please use this identifier to cite or link to this item: https://nccur.lib.nccu.edu.tw/handle/140.119/34929


    Title: 台灣B2C ASP(應用軟體租賃服務)經營模式之研究
    Authors: 王超群
    Contributors: 黃思明
    Hwang, Shi-ming
    王超群
    Keywords: 網際網路
    電子商務
    金流服務
    物流服務
    經營模式
    中小企業
    B2C
    ASP
    Date: 2002
    Issue Date: 2009-09-18 13:20:55 (UTC+8)
    Abstract: 台灣網際網路使用人口持續增加,據資策會ECRC-FIND研究群所作的調查截至2003年3月底已達867萬人,其中寬頻用戶達226萬戶,較2002年第四季增加17萬戶,成長率達8%。據IDC的調查報告指出,由於全球網路使用人口快速成長,預估在2005 年將達到十億人,約佔全球總人口的15%,屆時全球電子商務交易金額,也可望從2000 年的3540 億 美元,以70%的複合年成長率增長至5 兆美元。

    同時台灣的電子商務市場也因網際網路的普及而快速成長,據資策會估計台灣B2C 線上交易金額將高達新台幣261.5億元,較2002年的157.5億元成長66%,隨著電子商務的成長,各式各樣的線上購物網站相繼成立,而B2C ASP業者提供中小企業一個快速而且易學好用的B2C網路開店平台,讓中小企業可以趕上在線上購物賺錢的熱潮。

    台灣的B2C ASP採取不同的經營模式來服務中小企業,本研究在探討台灣B2C ASP的經營模式,我們採用個案訪談及資料收集方式來分析歸納各個B2C ASP 的經營模式,製作B2C ASP業者概況、提供服務功能及價格列表,並對金流服務、物流服務廠商作概要說明,同時比較ICP、ISP及入口網站經營電子商務模式,並且探討中小企業選擇B2C ASP廠商的考量因素,期望對業者及中小企業選擇B2C ASP 廠商有所助益。
    The number of the Internet usage has been increased rapidly these years in Taiwan. According to a survey report of ECRC-FIND research group of III (Institute of Information Industry), in the end of the first quarter of 2003, the number of the on line users in Taiwan had been up to 8.67 millions, including 2.26 millions users using broadband to link to the Internet and the number of broadband users had been increased by 8% compared with the statistics of last quarter. Moreover, a survey report from IDC (International Data Corp.) estimates that the Internet population will be up to one billion worldwide in 2005, which will be 15 % share of total world population. Meanwhile, the total revenue of EC (Electronic Commerce) will increase from US$ 354 billions in year 2000 to US$ 5,000 billions in 2005.

    In the meantime, the EC market has also been growing very fast because of the rapid growth of Internet usage in Taiwan. A study report of III (September 2002) shows that the revenue of on-line shopping will be increased by 66% from NT$15.75 billions in year 2002 to NT$26.5 billions in 2003, Therefore many on-line stores run business one by one under this hotter and hotter on-line business environment while B2C ASP offers an easy and fast way to open an on-store on the Net.

    There are many studies on ASP research recently, but only few studies focus on B2C ASP. We found that different B2C ASP offer different kind of business model to help their clients who are mostly the SME (small medium enterprises) in Taiwan. This thesis focuses on studying the business model of B2C ASP in Taiwan to learn how they are doing business via CASE STUDY Method by interviewing venders and collecting their secondary information from newspapers, magazines, brochures, web-sites and so on. Then we also describe their co-operation and system integration with Internet cash flow process venders, forwarders and their business partners like Portal and ISP to know how they meet with their clients’ requirements. We also study and analyze the criteria of SMEs to select a B2C ASP, and hope this information will be helpful to the SMEs. In the last we also make recommendations to the venders and the authorities in charge.
    Reference: 參考文獻
    中文部分:
    1.卜一,「政府資訊委外作業,等待良機把握三贏」,資訊與電腦,(1997)。
    2.王永正、梁世安、曾煥川、曾聰棠,台灣地區中小企業生產/作業現代化與經營績效(I),中小企業經營現代化之研究,第33-65頁(1998)。
    3.王勝宏,「入口網站之顧客認知價值、產品組合特性、與客製化策略關係之研究」,國立政治大學企業管理系碩士班碩士論文,(2000 )。
    4.方維琳,「台灣入口網站服務品質的研究」,國立台北科技大學碩士論文,(2001)。
    5.林朝賢,資訊高速公路在企業經營顧客服務上之應用研究,國立中山大學資訊管理研究所碩士論文。(1995)
    6.呂世傑,「選擇ASP廠商三大法則」,資訊與電腦,(2000)。
    7.李坤清,我國公民營機構應用資訊系統軟體委外績效評估之研究-從影響應用軟體資訊系統委外滿意因素角度探討,八十七年度行政院國家科學委員會專體研究計畫成果報告,(1998)。
    8.高孔廉,王約成,「台灣中小企業合作經營可行性之研究,」 台灣銀行季刊,第34卷,第3期
    9.胡名雯,中小企業的文獻回顧,台北市銀月刊,第22卷,第11期11月號,第55-67頁(1992)。
    10.周樹林,我國ERP市場與產品發展趨勢,資策會MIC(2000)
    11.陳世運,e時代之網際網路行銷法則,資訊與電腦,11 月號,頁84-87(2000)。
    12.張嘉洲,資訊委外與網際網路結合之研究,臺灣大學商學研究所未出版碩士論文,(2000)
    13.張肇顯,「以智慧資本為基礎之策略性人力資源管理實務研究-
    以台灣地區入口網站為例」,輔仁大學管理學研究所碩士論文。(2000)
    14.黃世英,台灣中小企業發展政策之研究--兼論台灣經驗在越南運用之可行性,南華大學亞洲太平洋研究未出版之碩士論文。
    15.楊國樞、文崇一、吳聰賢、李亦園《社會及行為科學研究法(上、下冊)》。台北:台灣東華書局股份有限公司。
    16.鄭君宏,企業特性與企業使用Internet關係之研究,中山大學資管所碩士論文(1997)
    17.蕭逸之,中小型商業合理化與電腦化優先順序之個案研究,國立中山大學資訊管理學系未出版碩士論文,(1996)
    18.劉芳梅,企業行動化服務業的機會與挑戰,資策會電子商務應用推廣中心
    19.謝安田著,企業研究方法,(1993)。
    英文部分:
    1.Alba, J., J. Lynch, B. Weitz, and C. Janiszewski, “Interactive Home Shopping:Consumer, Retailer, and Manufacturer Incentives to Participate in Electronic Marketplaces”, Journal of Marketing, Vol.61 (3), pp.38-53. (1997)
    2.Arnett, K.P.,and Jones, M.C., Firms that Choose Outsourcing: A Profile, Information & Management, vol.26, pp.179-188
    3.Cavinato and Joseph, “How to Make the Outsourcing Decision,” Distribution,, pp84-86. May 1991
    4.Choudhury, T. K., Gerhardt, K. O., Mawhinney, T. P.: Environ. Sci.Technol. 1996; 30:3259.
    5.Dawna Travis Dewire, “Application Service Providers”, Information Systems Management, pp.14-19, Fall. 2000,
    6.Hoffman, D. L. and T. P. Novak, “Marketing in Hypermedia Computer-Mediated Environments: Conceptual Foundations”, Journal of Marketing, Vol.60 (3), pp.50-68. (1996)
    7.Labbs, J.J., “Successful outsourcing depends on critical factors”, Personnel Journal, Oct., pp. 51-60, 1993.
    8.Loh, L. & Venkatraman, N., Determines of information technology outsourcing: A cross section analysis, Journal of Management Information System, 9(1), 1992
    9.Minoli, D., Analyzing Outsourcing, McGraw-Hill, New York, 1995.
    10.Smith, J. Brock, “Selling Alliances, ” Industrial Marketing
    Management,Vol.26, pp.149-161. (1997)
    11.Strader, T. J. and Shaw, M. J. "Characteristics of Electronic Markets," Decision Support Systems (21), pp.185-198.Nov 1997
    12.Takac, P. F., Outsourcing: A key to Controlling Escalation IT Costs, International Journal of Technology Management, Vol. 9, pp.139-155, 1994.
    13.Yesil, Magdalena, Creating the Virtual Store, Wiley & Sons. (1997)
    14.Zwass, V., “Electronic Commerce: Structures and Issues”, International journal of Electronic Commerce, Fall 1996.
    參考網站
    1. http://www.aspindustry.org/
    2. http://www.asp-outsourcing-center.com/
    3. http://www.aspstreet.com
    4. http://www.aspnews.com/
    5. http://www.atec.org.tw/
    6. http://www.eb2b.org.tw
    7. http://www.ec.org.tw
    8. http://www.ectimes.org.tw/
    9. http://www.ecos.org.tw
    10. http://www.eds.com/
    11. http://www.emarketer.com/
    12. http://www.forrester.com/
    13. http://www.idc.com/
    14. http://www.ibm.com/services/
    15. http://itpapers.zdnet.com/
    16. http://www.find.org.tw/
    17. http://www.marketguide.com/
    18. http://www.moeasmea.gov.tw/
    19. http://mic.iii.org.tw
    20. http://www.nii.org.tw/
    21. http://www.pcwebopaedia.com/
    22. http://searchasp.techtarget.com/
    23. http://www.theaspexchange.com/
    24. http://taiwan.cnet.com/
    25. http://www.oracle.com/outsourcing/
    26. http://www.webmergers.com/
    27. http://www.yam.com
    28. http://www.anet.net.tw
    29. http://shopping.anet.net.tw
    30. http://www.web66.com.tw
    31. http://www.jetbean.com.tw
    32. http://www.etaiwan.com.tw
    33. http://www.asponline.com.tw
    34. http://emall.asponline.com.tw
    35. http://big.bestshop.com.tw
    36. http://bestshop.com.tw
    37. http://shop.url.com.tw
    38. http://www.url.com.tw
    39. http://ec.url.com.tw
    40. http://www.greenworld.com.tw
    41. http://sale.sunup.net
    42. http://gomos.sunup.net
    43. http://www.hinet.net
    44. http://shopping.hinet.net
    45. http://eshop.hinet.net
    46. http://www.hi178.com
    47. http://eshop.hi178.com
    48. http://www.hi178mall.com
    49. http://www.hipermall.com.tw
    50. http://www.imost.com
    51. http://www.mega888.com
    52. http://club.mega888.com
    53. http://www.taconet.com.tw
    54. http://www.tacocity.com.tw
    55. http://tacoasp.tacomart.com
    56. http://tacomart.com
    57. http://www.yahoo.com.tw
    58. http://tw.shopping.yahoo.com
    59. http://www.ec168.com.tw
    60. http://www.neweb.com.tw
    61. http://www.mythink.com.tw
    62. http://www.skyshopping.com.tw
    63. http://www.tisnet.net.tw
    64. http://www.seed.net.tw
    65. http://www.nccc.org.tw
    66. http://www.fisc.com.tw
    67. http://www.molink.com.tw
    68. http://www.okpayment.com.tw
    69. http://www.shopping7.com.tw
    70. http://www.cvs.com.tw
    71. http://www.shopping24.com.tw
    72. http://www.apol.com.tw
    73. http://unishop.apol.com.tw
    74. http://shopping.pchome.tw
    75. http://shopping.yam.com
    76. http://www.formosa.com.tw
    77. http://www.123.com.tw
    Description: 碩士
    國立政治大學
    企業管理研究所
    88931010
    91
    Source URI: http://thesis.lib.nccu.edu.tw/record/#G0088931010
    Data Type: thesis
    Appears in Collections:[企業管理學系] 學位論文

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