政大機構典藏-National Chengchi University Institutional Repository(NCCUR):Item 140.119/32909
English  |  正體中文  |  简体中文  |  Post-Print筆數 : 27 |  全文笔数/总笔数 : 113822/144841 (79%)
造访人次 : 51821160      在线人数 : 481
RC Version 6.0 © Powered By DSPACE, MIT. Enhanced by NTU Library IR team.
搜寻范围 查询小技巧：
  • 您可在西文检索词汇前后加上"双引号"，以获取较精准的检索结果
  • 若欲以作者姓名搜寻，建议至进阶搜寻限定作者字段，可获得较完整数据
    •  进阶搜寻


    请使用永久网址来引用或连结此文件: https://nccur.lib.nccu.edu.tw/handle/140.119/32909


    题名: 組織記憶之存取需求與有效性之研究-以幼稚園為例
    Organizational Memory: Retrieval Demands and Effectiveness
    作者: 何盈瑩
    Ho, Yin Yin
    贡献者: 徐聯恩
    何盈瑩
    Ho, Yin Yin
    关键词: 組織記憶
    組織記憶存取需求
    組織記憶有效性
    教師流動
    organizational memory
    retrieval demands of organizational memory
    effectiveness of organizational memory
    turnover
    日期: 2006
    上传时间: 2009-09-17 14:49:45 (UTC+8)
    摘要: 學校應該學習與組織記憶、組織學習以及體制論相關之知識。其中，組織記憶有助於問題解決與決策制訂（Hanson, 2001），且能協助學校維持不易被模仿、獨特的競爭優勢，並能有效提高組織績效表現及降低成本（Wexler, 2002）。許多組織記憶相關的研究結論顯示，組織成員流動會嚴重影響組織記憶成長（Carley, 1992）。因此，如何有效獲取、保留、維護及存取（retrieve）組織成員的知識，以避免重要的組織記憶消失（Walsh 和 Ungson, 1991;），儼然成為當前組織最需要關切的課題之一（Lahaie, 2005）。本研究整理、分析組織記憶相關文獻，發現藉由中介變項：書面化程度、可接近性、資深知識者角色行為、協同教學行為與知識分享行為以管理組織記憶，可滿足教師的組織記憶存取需求（retrieval demands），維持組織記憶的有效性。
    本研究透過問卷調查法，以幼稚園組織中在園年資一年以下與三年以上的教師為研究對象，徵詢教師對組織記憶的存取需求、組織記憶有效性及教師績效知覺三構面的實際感受。總共發出問卷470份，問卷回收率為44.7%，在剔除不適合的問卷後，得到私幼有效樣本161份、公幼有效樣本19份。由於公幼樣本過少，故公幼教師的意見以描述統計方式呈現；私幼樣本則進行組間差異分析、相關分析及迴歸分析，並進行研究假設檢定。
    　　研究結果顯示，本研究七項假設皆獲得支持，即幼稚園教師確實具有組織記憶存取需求，且教師在遭遇工作上的困難時，也經常採取實際詢問行為以解決其組織記憶存取需求，且93%的受訪教師認為其獲得的組織記憶具有效性。其次，教師的在園年資與幼教年資愈短，對組織記憶存取需求則愈高。
    在中介變項的分析上，受訪教師除了對協同教學行為此變項持有不同認知外，均認為書面化程度、可接近性、資深知識者角色行為與知識分享行為皆有助於組織記憶建構。迴歸分析結果也顯示，無論教師年資之長短，以園長或資深教師擔任諮詢輔導角色，最能維繫組織記憶有效性，也能提升教師績效知覺；其次，增加知識分享行為亦可達到類似結果。故幼稚園組織在處理組織記憶問題時，應讓園長或資深教師擔任資深知識者的角色，並建立教師之間知識分享的機制，讓教師能有效獲取、保留、維護及存取組織記憶，進而促進組織學習、建立競爭優勢並提高教師績效表現。
    Hanson(2001) declared that schools should get insights from the literature regarding organizational memory, organizational learning and institutional theory. Organizational memory can support organizational members to acquire knowledge in problem-solving and decision-making activities (Walsh and Ungson, 1991). Moreover, organizational memory could be viewed as an intangible asset if successfully managed, and it might confer competitive advantages and lower transaction cost (Wexler, 2002). Day (1994) claimed that organizational memory is as a repository for collective memory which lain in policies, procedures, routines, and rules that can be retrieved when organization members needed. Stein and Zwass (1995) defined that organizational memory as “the means by which knowledge from the past is brought to bear present activities, thus resulting in higher or lower levels of organizational effectiveness.” Levitt and March(1996) also mentioned that “the lesson of history are likely to be lost through turnover of personnel (Hanson, 2001).” These statements implied that personnel turnover is the main threat of organizational memory (Stein and Zwass, 1995). This study wants to explore the relationship between teachers’ turnover, retrieval demands and effectiveness of organizational memory and the performance of kindergartens. Moreover, researcher wants to investigate the elements that have the most influence upon organizational memory effectiveness. Drawn from organization memory literature, we found that knowledge externalization, accessibility of organizational memory, senior teachers and principal’s behavior, team-teaching behavior, and knowledge-sharing behavior are determinants of organizational memory effectiveness.<br>The major finding was that teachers definitely have retrieval demands toward organizational memory, especially new-employed teachers. New teachers need senior teachers and principal’s guidance to help them solve problems and make decisions. The more assistances senior teachers and principal can offer, new teachers are more satisfied with organizational memory. That means new teachers can retrieve organizational memory successfully; moreover, they will be more contented with organizational memory effectiveness and show higher personal performance. As for intervening variables, researcher have detected that senior teachers and principal’s behavior and knowledge-sharing behavior show the primary influence upon organizational memory effectiveness. Consequently, management teams of kindergartens should attempt to create opportunities for teachers to share their knowledge. After knowledge-sharing procedure, teachers’ retrieval demands of organizational memory will be fulfilled, effectiveness of organizational memory will be maintained, and personal performance will be lifted as well.
    參考文獻: 期刊論文：
    Anand, V., Manz, C.C. and Glick, W.H. (1998). An organizational memory approach to information management. Academy of Management Review, 796-809.
    Argote, L. (1996). Organizational learning curves: persistence, transfer and turnover. International Journal of Technology Management, 11, 7/8, 759-769.
    Arnold, K. (1997). Fight organizational memory lapse. Workforce, 76, 9, 34-39.
    Arnold, K., and Russell, W. (2000). Managing organizational memory: the new competitive imperative. Organization Development Journal, 18, 1, 107-117.
    Bent, J., van der, Paauwe and Williams,A.R.T. (1999). Organizational Learning: an exploration of organizational memory and its role in organizational change process. Journal of Organizational Change Management, 1, 5, 377-404.
    Berthon, P., Pitt, L. and Ewing, M. (Spring, 2001). Corollaries of the collective: the influence of organizational culture and memory development on perceived decision-making content. Academy of Marketing Science Journal, 29 ,2,135-150.
    Brown, J.S. and Duguid, P. (1991). Organizational learning and communities-of practice: toward a unified view of working, learning and innovation. Organization Science, 2, 40-57.
    Carley, K. (1992). Organizational learning and personnel turnover. Organization Science, 3, 1, 20-46.
    Carolina, G. (2004). The influence of environmental, organizational, and HRM factors on employee behaviors in subsidiaries: a Mexican case study of organizational learning. Journal of World Business, 39, 1, 1-11.
    Christine, M., and Anne, S.M. (1998). Organizational improvisation and organizational memory. Academy of Management. The Academy of Management Review, 23, 4, 698-723.
    Cohen, M.D. and Bacdayan, P. (1994). Organizational routines are stored as procedural memory: evidence from a laboratory study. Organization Science, 5, 4, 554-568.
    Cohen, W.M., and Levinthal, D.A. (1990). Absorptive capacity: a new perspective on learning and innovation-technology, organizations, and innovation. Administrative Science Quarterly, 35, 1, 128-152.
    Darr, E.D., Argote, L., and Epple, D. (1995). The acquisition, transfer, and depreciation of knowledge in service organizations: productivity in franchises. Management Science, 41, 11, 1750-1762.
    David, C.C. (2001). IT`s role in organizational memory and learning. Information Systems Management, 18, 1, 8-11.
    Denis, L. (2005). The impact of corporate memory loss: what happens when a senior executive leaves? International Journal of Health Care Quality Assurance, 18, 4/5, 35-48.
    Dikson, P.R. (1992). Toward a general theory of competitive rationality. Journal of Marketing, 56, 69-83.
    Dodgson, M. (1993). Organizational learning: a review of some literatures. Organization Studies, 14, 3, 375-394.
    Drucker, P.F. (1993). The post-capitalist world: toward a knowledge-based society. Current: Washington, 350, 10-15.
    Easterby-Smith, M. (1997). Disciplines of Organizational Learning: Contributions and Critiques. Human Relations, 50(9), 1085-1113.
    Eveline Van, S., and Anthony, W. (2001). Organizational memory and the completeness of process modeling in ERP systems. Business Process Management Journal, 7, 3, 181-194.

    ez de Pablos, P. (2002.). Knowledge management and organizational learning: typologies of knowledge strategies in the spanish manufacturing industry from 1995 to 1999. Journal of Knowledge Management, 6, 1, 52-62.
    Felix, M., and Mark, F. (2003). Cultural orientation: Its relationship with market orientation, innovation and organizational performance. Management Decision, 41, 3, 241-249.
    Fiol, C.M., and Marjorie, A.L. (1985). Organizational learning. The Academy of Management Review, 10, 4, 803-813.
    Fons, W. (1999). Development scenarios for organizational memory information systems. Journal of Management Information Systems, 16, 1, 121-146.
    Garvin, D.A. (1993). Building a learning organization. Business Credit, 96, 1, 78-91.
    George, R., and Art, K. (1998). Developing organizational memory through learning histories. Organizational Dynamics, 27, 2, 43-60.
    Giulio, C., Rinaldo, E., and Maria, S. (2006). Innovation and economic performance in services: a firm-level analysis. Cambridge Journal of Economics, 30, 3, 435-458.
    Gómez, C. (2004). The influence of environmental, organizational, and HRM factors on employee behaviors in subsidiaries: a Mexican case study of organizational learning. Journal of World Business, 39, 1-11.
    Gustafson, C.M. (2002). Employee turnover: a study of private clubs in the USA. International Journal of Contemporary Hospitality Management, 14, 3, 106-113.
    Hackbarth, G. and Grover, V. (1999). The Knowledge Repository: Organizational Memory Information Systems. Information Systems Management, 16, 3, 21-30.
    Haiyang, L., and Kwaku, A.G. (2002). The adoption of agency business activity, product innovation, and performance in Chinese technology ventures. Strategic Management Journal, 23, 6, 469-490.
    Halia Claudia, S., William Richard, M., and Silja, Z. (2002). Organizational learning and school change. Educational Administration Quarterly, 38, 5, 613-642.
    Halia, S. and Bill, M. (2002). Schools as learning organisations: the case for system, teacher and student learning. Journal of Educational Administration, 40, 5, 425-446.
    Haseman, W.D., Derek, L.N., and Souren, P. (2005). Implementation of a group decision support system utilizing collective memory. Information and Management, 42, 4, 591-605.
    Hidding, G.J. and Catterall, S.M. (1998). Anatomy of a learning organization: turning knowledge into capital at Andersen consulting. Knowledge and Process Management, 5, 1, 3-13.
    Huber, G.P. (1991). Organizational learning: the contributing processes and the literatures. Organization Science, 2, 1, 88-115.
    Huber, G. P. (1996). Organizational learning: a guide for executives in technology-critical organizations. International Journal of Technology Management, 11, 7/8, 821-832.
    Ilkka, T. (1999). Data is more than knowledge: Implications of the reversed knowledge hierarchy for knowledge management and organizational memory. Journal of Management Information Systems, 16, 3, 103-117.
    Jacqueline van der, B., Jaap, P., and Roger, W. (1999). Organizational learning: an exploration of organizational memory and its role in organizational change processes. Journal of Organizational Change Management, 12, 5, 377-404.
    Jeong E.P., and Michele, D.B. (2003). Organizational memory: a new perspective on the organizational buying process. The Journal of Business and Industrial Marketing, 18, 3, 237-257.
    Jones, N.B., Herschel, R. & Moesel, D.D.（2003）. “Using ‘Knowledge Champions’ to Facilitate Knowledge Management”. Journal of Knowledge Management, 7, 1, 49-77.
    Kenneth, L., Lawrence, L., and Lyn, S. (1998). Conditions fostering organizational learning in schools. Educational Administration Quarterly, 34, 2, 243-276.
    Kransdorff, A. and Williams, R. (2000). Managing organizational memory (om): the new competitive imperative. Organization Development Journal, 18,1, 107-117.
    Kruse, R.D. (2003). Remembering as Organizational Memory. Journal of Educational Administration, 41, 4/5, 332-347.
    Lahaie, D. (2005). The impact of corporate memory loss: What happens when a senior executive leaves? Leadership in Health Services, 18, 3, 35-48.
    Lam Y.L.J. and Pang S.K.N.(2003). The Relative Effects of Environmental, Internal and Contextual Factors on organizational Learning: the Case of Hong Kong Schools under Reforms, The Learning Organization, 10, 2/3, 83-97.
    Lehner, F. and Maier, R.K. (2000). How can organizational memory contribute to organizational memory systems? Information Systems Frontiers, 2, 3-4, 277-298.
    Levitt, B., and March, J.G. (1988). organizational learning. Annual Review of Sociology, 14, 319-340.
    Li-min, H., and Ying-yi, T. (2004). Innovation and the operational performance of newly established small and medium enterprises in Taiwan. Small Business Economics, 23, 2, 99-113.
    Louis, K.S., Kruse, S., and Raywid, M.A. (1996). Putting teachers at the center of reform: learning schools and professional communities. National Association of Secondary School Principals. NASSP Bulletin, 80, 580, 9-21.
    March, J.G. (1991). Exploration and exploitation in organizational learning. Organization Science, 2, 1, 71-87.

    March, J.G., Langlois, R.N., Yu, T.F.L., and Robertson, P. (2002). Exploration and exploitation in organizational learning. Alternative Theories Of The Firm , 2, 621-637.
    Mark, E.S. (1997). Disciplines of organizational learning: contributions and critiques. Human Relations, 50, 9, 1085-1113.
    Melissa, A.S. (1998). Technological lockout: an integrative model of the economic and strategic factors driving technology success and failure. The Academy of Management Review, 23, 2, 267-284.
    Melissie, C.R. (1998). Report on the second comparative study of knowledge creation conference. Journal of Knowledge Management, 2, 1, 77-82.
    Meyer, H.D. (2002). The new managerialism in education management: corporation or organization learning? Journal of Educational Administration, 40, 6, 534-551.
    Miner, A.S., Bassoff, P., and Moorman, C. (2001). Organizational improvisation and learning: a field study. Administrative Science Quarterly, 46, 2, 304-337.
    Miyashiro, M. (1996). Maintaining organizational memories. The TQM Magazine 8, 3, 61-62.
    Moorman, C., and Miner, A.S. (1997). The impact of organizational memory on new product performance and creativity. Journal of Marketing Research (JMR), 34, 1, 91-106.
    Nonaka, I. (1994). A dynamic theory of organizational knowledge creation. Organization Science, 5, 1, 14-37.
    Nory, B.J., Richard, T.H., and Douglas, D.M. (2003). Using "knowledge champions" to facilitate knowledge management. Journal of Knowledge Management, 7, 1, 49-77.
    Olivera, F. (2000). Memory systems in organizations: an empirical investigation of mechanisms for knowledge collection, storage, and access. Journal of Management Studies, 37, 6, 811-832.
    Park, J.E. and Bunn, M.D. (2003). Organizational memory: a new perspective on the organizational buying process. Journal of Business & Industrial Marketing, 18, 3, 237-257.
    Paul, S., Haseman, W.D. and Ramamurthy, K. (2004). Collective memory support and cognitive-conflict group decision-making: an experimental investigation. Decision Support Systems, 36, 3, 261-281.
    Pedler, M., Boydell, T., and Burgoyne, J. (1989). Towards the learning company. Management Education and Development, 20, 1, 1-8.
    Pemberton, J.D., and Stonehouse, G.H. (2000). Organizational learning and knowledge assets–an essential partnership. The Learning Organization, 7, 4, 184-194.
    Peter, Y.T.S., and John, L.S. (2003). Exploring the divide: organizational learning and learning organization. The Learning Organization, 10, 4/5, 202-215.
    Prewitt, V. (2003). Leadership development for learning organizations. Leadership & Organization Development Journal, 24, 2, 58-61.
    Price, J.L. and Mueller, C.W. (1981). A casual model of turnover for nurses. The Academic of Management Journal, 24, 3, 543-565.
    Rajnandini, P., Chester, A.S., and Eric, S.W. (1999). Fairness perceptions and trust as mediators for transformational and transactional leadership: a two-sample study. Journal of Management, 25, 6, 897-933.
    Rob, C., and Lloyd, B. (2000). Technology is not enough: improving performance by building organizational memory. Sloan Management Review, 41, 3, 69-78.
    Ronald, S.C. (2003). Purpose and performance of the Small Business Innovation Research (SBIR) Program. Small Business Economics, 20, 2, 137-151.
    Roth, G. and Kleiner, A. (1998). Developing organizational memory through learning histories. Organizational Dynamics, 27, 2, 43-61.
    Rumizen, M.C. (1998). Report on the second comparative study of knowledge creation conference. Journal of Knowledge Management, 2, 1, 77-82.
    Sanders, W. (2000). Value-Added Assessment from Student Achievement Data: Opportunities and Hurdles. Journal of Personnel Evaluation in Education, 14, 4, 329-339.
    Schilling, M.A. (1998). Technological lockout: an integrative model of the economic and strategic factors driving technology success and failure. The Academy of Management Review, 23, 2, 267-284.
    Sharon, D.K. (2001). Creating communities of reform: continuous improvement planning teams. Journal of Educational Administration, 39 ,4, 359-383.
    Sharon, D.K. (2003). Remembering as organizational memory. Journal of Educational Administration, 41, 4/5, 332-347.
    Sheppard, B.H., Hartwick, J. and Warshaw, P.R. (1988). The theory of reasoned action: a meta-analysis of past research with recommendations for modifications and future research. Journal of Consumer Research, 15, 325-343.
    Slater, S.F., and Narver, J.C. (1995). Market orientation and the learning organization. Journal of Marketing, 59, 3, 63-74.
    Starbuck, W.H. (1992). Learning by knowledge-Intensive firms. The Journal of Management Studies, 29, 6, 713-738.
    Stata, R. (1989). Organizational learning: the key to management innovation. Sloan Management Review, 30, 3, 63-74.
    Stein, E.W., and Zwass, V. (1995). Actualizing organizational memory with information systems. Information Systems Research, 6, 2, 85-117.
    Stijn, E.V. and Wensly, A. (2001). Organizational Memory and the Completeness of Process Modeling in ERP Systems-Some Concerns, Methods and Directions for Future Research. Process Management Journal, 7, 3, 181-194.

    Toby, E.S. (2000). Interorganizational alliances and the performance of firms: a study of growth and innovation rates in a high-technology industry. Strategic Management Journal, 21, 8, 791-811.
    Vana, P. (2003). Leadership development for learning organizations. Leadership and Organization Development Journal, 24, 1/2, 58-61.
    Walsh, J.P., and Ungson, G.R. (1991). Organizational memory. Academy of Management. The Academy of Management Review, 16, 1, 57-91.
    Weiser, M and Morrison, J. (1998). Project Memory: Information Management for Project Teams. Journal of Management Information Systems, 14, 4, 149-166.
    Weiss, A.M. and Heide, J.B. (1993). The nature of organizational search in high technology markets. Journal of Marketing Research, 30, 2, 220-223.
    Wexler, M.N. (2001). The who, what and why of knowledge mapping. Journal of Knowledge Management, 5, 3, 249-263.
    Wexler, M.N. (2002). Organizational memory and intellectual capital. Journal of Intellectual Capital, 3, 4, 393-414.
    Wijnhoven, F. (1998). Designing organizational memories: concept and method. Journal of Organizational Computing and Electronic Commerce, 8, 1, 29-55.
    Wijnhoven, F. (1999). Development scenarios for organizational memory information systems. Journal of Management Information Systems, 16, 1, 121-146.
    William, L.S. (2000). Value-added assessment from student achievement data. Journal of Personnel Evaluation in Education, 14, 4, 329-339.
    王思峰（2001）。組織學習微世界中決策績效與學習不相關性之克服。東吳經濟商學學報，34，41-76。
    王思峰、黃家齊與陳佳屏（2001）。知識型社會中人力資源規劃之權變因素：實驗室實驗研究。管理評論：20，3，53-83。
    吳明烈（2002）。知識管理與學習型組織。教育資料與研究，45，49-61。
    吳明烈（2003）。新學習文化的塑造與發展：終身學習取向。教育研究集刊，49，127-152。
    吳明烈（2001）。知識管理的概念、策略及其對學習型組織的啟示。成人教育雙月刊，63，12-23。
    許芳銘、何祖鳳與陳淨施（2005）。影響組織記憶運作的重要因素。檔案季刊，4，4，24-35。
    張清濱（1999）。怎樣實施協同教學？師友，387，43-47。
    孫志麟（2003）。教師專業成長的另類途徑：知識管理的觀點。國立臺北師範學院學報，16，1，229-252。
    連淑君與余德成（2004）。薪資制度、責任感與教育訓練需求之調查研究。人力資源管理學報，4，2，47-59。
    會議論文：
    Ackerman, M.S. (Nov. 1994). Augmenting the organizational memory: a field study of answer garden. Paper presented at the proceedings of the ACM Conference on Computer-Support Cooperative Work, Chapel Hill, North Carolina, 243-252.
    Bell, S. J., and Iverson, R. D. (2002). Salesperson turnover, organizational memory, and retail store performance. Paper presented at the American Marketing Association Winter Educator` Conference, Austin, TX.
    Croasdell, D., Jennex, M., Yu, Z., Christianson, T., C., M., and Makdum, W. (2003). A meta-analysis of methodologies for research in knowledge management, organizational learning and organizational memory: five years at HICSS. Paper presented at the 36th Annual Hawaii International Conference on System Sciences (HICSS), Hawaii.
    Huber, G.P., Davenport, T.H., and King, D., (1998). Some perspectives on organizational memory. Paper presented at the 31st Annual Hawaii International Conference on System Sciences (HICSS), Hawaii.

    Jennex, M.E. and Olfman, L. (2002). Organizational memory / knowledge effects on productivity, a longitudinal study. Proceedings of the 35th Hawaii International Conference on System Sciences(HICSS), Hawaii.
    Jennex, M.E. and Croasdell, D.T. (2003). Knowledge management, organizational memory & organizational learning. Proceedings of the 36th Hawaii International Conference on System Sciences(HICSS), Hawaii.
    Jennex, M.E. and Croasdell, D.T. (2004). Knowledge management, organizational memory & organizational learning cluster. Proceedings of the 37th Hawaii International Conference on System Sciences(HICSS), Hawaii.
    Jennex, M.E. and Croasdell, D.T. (2005). Knowledge management, organizational memory & organizational learning cluster. Proceedings of the 38th Hawaii International Conference on System Sciences(HICSS), Hawaii.
    Morrison, J., (1997). Organizational memory information systems: characteristics and development strategies. Proceedings of the 30th Annual Hawaii International Conference on System Sciences, IEEE Computer Society Press.
    Morrison, J. and Olfman, L. (1996). Organizational memory. Proceedings of the 29th Hawaii International Conference on System Sciences(HICSS), Hawaii.
    Morrison, J. and Olfman, L. (1998). Organizational memory. Proceedings of the 31st Hawaii International Conference on System Sciences(HICSS), Hawaii.
    Morrison, J. and Olfman, L. (1999). Organizational memory and knowledge management. Proceedings of the 32nd Hawaii International Conference on System Sciences(HICSS), Hawaii.
    Morrison, J. and Olfman, L. (2000). Knowledge management, organizational memory and organizational learning. Proceedings of the 33rd Hawaii International Conference on System Sciences(HICSS), Hawaii.
    Morrison, J. and Olfman, L. (2001). Knowledge management, organizational memory and organizational learning. Proceedings of the 34th Hawaii International Conference on System Sciences(HICSS), Hawaii.
    Morrison, J and Sandoe, K. (1998). Empirical Research In Organizational Memory. Unpublished working paper of the 31st Hawaii International Conference on System Science(HICSS), Hawaii.
    Rumizen, M. (1998). Report of the Second Comparative Study of Knowledge Creation Conference. Journal of Knowledge Management, 2, 1, 77-81.
    Thieme, R. J., and Song, M. (2002). The effects of market intelligence acquisition on radical product innovation performance in entrepreneurial firms. Paper presented at the the meeting of American Marketing Association Conference, Chicago.
    施宏彥與羅宇媛（2004）。幼稚園知識管理策略之探討。載於課程與教學的省思及前瞻論文集。嘉義：嘉南藥理科技大學師資培育中心。
    簡建忠(2005年11月)。績效評估的挑戰。發表於國立中正大學公共政策與管理研究中心主辦，「績效評估之方法與工具」學術研討會。嘉義：國立中正大學。網址：www.ccunix.ccu.edu.tw/~deptrcfppm/PMS/1-1.pdf
    中英文書籍：
    Alberthal, L. (1995). Remarks to the Financial Executives Institute. TX: Dallas.
    Bonora, E.A. and Revange, Ø. (1993). A framework for analyzing the storage and protection of knowledge in organizations-strategic implications and structural arrangements. In Lorange, P., Chakravarthy, B., Roos, J. and Van de Ven, A. (Eds.), Implementing strategic processes: change, learning and co-operation, 190-213.
    Bowen, R.B.（2005）。識人與用人（彭文彬譯）。臺北市：商周出版。（原著出版年：2000年）

    Casey, A. (1994). Collective Memory in an Organization: Content, Structure and Process. Washington, DC: The George Washington University.
    Click, P.M.（2003）。幼托機構經營與管理（吳百祿譯）。臺北市：華騰文化。（原著出版年：2000年）
    Campbell, J.P. (1990). Modeling the performance prediction problem in industrial and organizational psychology. Chicago: Consulting Psychologists press.
    Crundy, T.（2004）。大師解讀策略（傅悅齊譯）。臺北市：天下雜誌。（原著出版年：2003年）
    Davenport, T.H. (2000)。資訊科技的商業價值 (高文麒譯)。臺北市：天下遠見（原著出版年：1999年）。
    Davenport, T.H. 與 Prusak, L.（1999）。知識管理：企業組織如何有效運用知識（胡瑋珊譯）。臺北市：中國生產力。（原著出版年：1998年）
    Dixon, N.M.（2001）。知識共享型組織：建置、保存、移轉企業知識庫的五種方法（李淑華譯）。臺北市：商周出版。（原著出版年：2000年）
    Drucker, P.F. (2000)。知識管理 (張玉文譯)。臺北縣三重市：天下遠見（原著出版年：1999年）。
    Drucker, P. et al.（2001）。知識工作者必備手冊（張玉文、林佳蓉與林季蓉）。臺北市：天下遠見。（原著出版年：1999年）
    Earl, M. And Scott, L. (1998). What’s on earth is a CKO ? London : Survey IBM Business School.
    Fernandez-Araoz, C.（2002）。雇人不解雇：尋找及保存最佳人力（潘東傑譯）。臺北市：天下遠見。（原著出版年：1999年）
    Fishbein, M. and Ajzen, I. (1975). Belief, attitude, intention and behavior- an introduction to theory and research. MA: Addison-Wesley.
    Fournies, F.F.（2000）。績效！績效！提昇員工績效的16個管理祕訣（駱秉容譯）。臺北市：麥格羅希爾。（原著出版年：1998年）

    Hagel Ⅲ, J. 與 Brown, J.S.（2006）。邊緣優勢巨變：面對無疆界經營環境的動態管理新視野（高子梅譯）。臺北市：臉譜出版。（原著出版年：2006年）
    Hedberg, R. (1981). How organizations learn and unlearn? In Nystrom, P.C. and Starbuck, W.H. (Eds.). Handbook of Organizational Design. New York: Oxford University Press.
    Honeycutt, J.（2000）。知識管理策略運用（周欣欣譯）。臺北市：華彩軟體。（原著出版年：2000年）
    Hoy, W.K. and Miskel, C.G. （1996）. Educational administration：Theory, research, and practice. New York：McGraw-Hill.
    Hurd, M.與Nyberg, L.（2004）。資訊整合的新競爭力（陳瑜清譯）。臺北市：麥格羅希爾。（原著出版年：2003年）
    Katzell, M.E. (1975). Productivity : The Measure and the Myth. New York: Amacom.
    Koulopoulos, T.M., and Frappaolo, C. (2001)。Smart MBA 自修手冊：知識管理 (陳琇玲譯)。臺北市：遠流。（原著出版年：2000年）
    Kransdorff, A. （2000）。組織記憶與知識管理－企業保存know-how的方法（陳美岑譯）。臺北市：商周出版。（原著出版年：1998年）
    Neustadt, R.E. and May, E.R. (1986). Thinking in time: the uses of history for decision makers. New York: Free Press.
    Nonaka, I. and Takeuchi, H. (1995). The knowledge-creating company- how Japanese companies create the dynamics of innovation. Oxford: Oxford University Press.
    Orr, J. (1993). Sharing knowledge, celebrating identity: war stories and community memory among service technicians. In Middleton, D.S. and Edwards, D. (Eds), Collective Remembering: Memory in Society. CA: Sage.
    Price, J.L. (1977). The study of turnover. Ames Lawowa States University Press.

    Quinn, J.B. (1992). Intelligent enterprise: a knowledge and service based paradigm for industry. New York: Maxwell MacMillan.
    Roebuck, C.（2001）。有效授權（李成嶽譯）。臺北市：智庫。（原著出版年：1999年）
    Sallis, E.（2001）。全面品質教育（何瑞薇譯）。臺北市：元照。（原著出版年：2001年）
    Senge, P.（2002）。學習型學校（楊振富譯）。臺北市：天下遠見。（原著出版年：2000年）
    Shaplin, J.T. (1964). Toward a theoretical rationale for team teaching. New York: Harper & Row.
    Smith, J.（2002）。管理中的授權－獲得競爭優勢的工具（楊明秋譯）。臺北市：勝景文化。（原著出版年：2000年）
    上海稻香文化傳播（2006）。核心員工。臺北市：智富。
    王如哲（2000）。知識管理的理論與應用：以教育領域及其革新為例。臺北市：五南。
    石村貞夫（2005）。統計分析的SPSS使用手冊。臺北市：鼎茂圖書。
    加藤千惠子、盧志和與石村貞夫（2006）。意見調查and資料處理SPSS使用手冊。臺北市：鼎茂圖書。
    西久保禮造（1998）。幼稚園教育課程-以遊戲為架構的課程設計（沈宇澄譯）。臺北市：五南。
    沈介文、徐明儀與陳銘嘉（2004）。當代人力資源管理。臺北市：三民。
    李弘暉（2003）。知識經濟下領導新思維。臺北市：聯經。
    李昆林（2001），關鍵與整合之知識管理-TKL整合實務與應用。台北：中衛發展中心。
    吳清山、黃美芳與徐緯平（2002）。教育績效責任研究。臺北市：高等教育。
    林明地（2004）。校長學：工作分析與角色硏究取向。臺北市：三民。
    林東清（2003）。知識管理。臺北市：智勝文化。
    林益昌與周談輝（2004）。知識管理：學習型組織建構與案例。臺北市：全華。
    林海清（2005）。知識經營與教育發展。臺北市：高等教育。
    邱皓政（2005）。量化研究法（二）：統計原理與分析技術－SPSS中文視窗版操作實務詳析。臺北市：雙葉書廊。
    邱皓政（2006）。量化研究與統計分析：SPSS中文視窗版資料分析範例解析。臺北市：五南。
    炬見工作室（2005）。知識管理。臺北縣汐止市：博碩文化。
    張吉成、周談輝與黃文雄（2002）。組織知識創新：企業與學校贏的策略。臺北市：五南。
    張春興（1989）。教育心理學。臺北市：東華。
    張春興（1992）。張氏心理學辭典。臺北市：東華。
    張慶勳（2000）。國小校長轉化、互易領導影響學校組織文化特性與組織效能之研究。高雄市：高雄復文。
    教育部中等教育司（1999）。國民小學暨幼稚園實習輔導教師手冊 (二版)。臺北市：教育部。
    陳柏村（2005）。知識管理：正確概念與企業實務。臺北市：五南。
    陳義明（2005）。學校經營管理與領導。臺北市：心理。
    森田松太郎與高梨智弘（2000）。知識管理的基礎與實例（吳承芬譯）。臺北市：小知堂。（原著出版年：1999年）
    湯明哲（2003）。策略精論：基礎篇。臺北市：天下遠見。
    溫源鳯與湯凱喻（2005）。知識管理：科技、研發、資訊與績效。臺北市：普林斯頓國際。
    楊錦洲（2004）。策略創造優勢：運用策略規劃，永續經營事業。臺北縣汐止市：中國生產力。
    碩網資訊（2003）。知識管理實務-SmartKMS軟體在知識管理的實作與應用。臺北市：科技圖書。

    碩博士論文：
    王芳鈞（2003）。國民小學教師效能評鑑之研究。國立嘉義大學國民教育研究所未出版碩士論文。
    汪金城（2001）。研發機構知識分享機制之研究-以工研院光電所研發研發團隊為例。國立政治大學公共行政學系未出版論文。
    杜永枰（1992）。組織記憶體之動態行為分析與辨識能力之改良。國立臺灣工業技術學院工程技術研究所電子工程技術學程未出版碩士論文。
    杜凱林（2003）。專案願景、專案記憶、專案學習績效與新產品發展績效之相關性研究。國立中央大學企業管理研究所未出版碩士論文。
    吳美勳（1999）。組織記憶與學習機制關係之研究。國立政治大學企業管理研究所未出版碩士論文。
    吳盛（2003）。以計劃行為理論探討資訊人員的知識分享行為。國立中山大學資訊管理學系未出版博士論文。
    吳筱琦（1998）。構建組織記憶系統之概念性架構：從模控學觀點出發。國立交通大學管理科學研究所未出版碩士論文。
    吳碧霞（2004）。以「協同教學」模式進行綜合活動學習領域之個案研究。國立臺北師範學院課程與教育研究所未出版碩士論文。
    呂江麟（2002）。組織記憶：概念性語意資訊檢索。國立臺灣大學資訊管理研究所未出版碩士論文。
    何宜蓁（2001）。中等學校教師知識分享式之研究－TAM觀點。南華大學資訊管理學系未出版碩士論文。
    金承慧（2003）。研發機構組織成員知識分享行為意圖研究－以工研院研發人員為例。元智大學資訊傳播學系未出版碩士論文。
    林宏德（2005）。勞動派遣員工工作安全感知覺、工作投入知覺及工作績效知覺之相關研究－以中部地區勞動派遣公司為例。國立彰化師範大學工業教育與技術學系未出版碩士論文。
    林振興（2003）。從企業文化與組織記憶觀點探討員工使用企業內部網路之意願。國立高雄第一科技大學資訊管理系未出版碩士論文。

    林國中（2005）。協同教學法提昇九年國教資訊教育效益之研究。輔仁大學資訊管理學系未出版碩士論文。
    卓訓德（2003）。國民小學教師績效評量制度之研究。國立嘉義大學國民教育研究所未出版碩士論文。
    柯彤妮（2006）。製造商與供應商關係知識庫量表建構之研究。國際雲林科技大學企業管理研究所未出版碩士論文。
    侯竹軒（2001）。國際觀光旅館市場導向之組織學習與知識創造、服務創新對經營績效關係之實證研究。世新大學管理學院觀光學系未出版碩士論文。
    翁問漁（2002）。工作指派決策支援應用在工作流程系統：組織記憶工作指派系統。國立臺灣大學資訊管理研究所未出版碩士論文。
    孫葦（2005）。知識儲存模式對組織創新之影響－以組織記憶與組織學習為中介變項。國立彰化師範大學人力資源管理研究所未出版碩士論文。
    許月梅（2004）。幼稚園教師教學專業指標之研究－教學檔案建構取向。臺北市立師範學院國民教育研究所未出版碩士論文。
    黃明哲（2003）。國民小學校長知識管理知能與學校效能關係之研究。臺北市立師範學院國民教育研究所未出版碩士論文。
    黃秀君（2003）。知識管理在國民小學教師教學應用之研究－以臺北縣市為例。臺北市立師範學院國民教育研究所未出版碩士論文。
    黃勝輝（2003）。國民小學教師績效考核與工作態度之研究。國立嘉義大學國民教育研究所未出版碩士論文。
    黃麗君（2003）。幼稚園教師專業能力評鑑方案之建構。國立新竹師範學院幼兒教育研究所未出版碩士論文。
    張宇華（2004）。模組化知識管理系統之研究。樹德科技大學資訊管理研究所未出版碩士論文。
    張志舜（2004）。從資訊處理觀點探討內隱知識與組織記憶之關係。國立東華大學國際企業學系研究所未出版碩士論文。
    張淑芬（2003）。臺北市國民小學教師知識管理能力與班級經營效能之研究。臺北市立師範學院國民教育研究所未出版碩士論文。
    曹純瑛（1997）。公關公司員工工作生活品質知覺、工作績效知覺與個人屬性之關聯性研究。國立東華大學企業管理研究所未出版碩士論文。
    陳燈能（2004）。知識生能理論的建構與實證。國立中山大學資訊管理學系研究所未出版博士論文。
    陳淨施（2005）。組織記憶運用之影響因素探討。國立東華大學國際企業學系研究所未出版碩士論文。
    陳曉齡(2005)。國民小學教師績效評鑑指標與歷程之研究。臺北市立師範學院國民教育研究所未出版碩士論文。
    程曉郁（2005）。國民小學知識長能力指標之研究。臺北市立師範學院國民教育研究所未出版碩士論文。
    曾耀賢（2003）。以組織能耐為觀點之知識管理分析模式：組織記憶資訊系統、組織效能與組織情境之整體關聯性探討。國立高雄第一科技大學資訊管理系未出版碩士論文。
    鄭玉琳（2003）。探討在知識管理下組織文化與記憶對組織績效影響之研究－以奇美企業集團為例。私立大葉大學資訊管理研究所未出版碩士論文。
    鄭惠珠（2004）。國民小學教師知識分享與專業成長之研究。臺北市立師範學院國民教育研究所未出版碩士論文。
    蔡明達（2000）。市場資訊處理程序與組織記憶對行銷創新影響之研究。國立政治大學企業管理學研究所未出版博士論文。
    蔡承佑（2005）。以UML與OWL為基礎之組織記憶塑模與轉換。國立成功大學資訊管理研究所未出版碩士論文。
    蔡陽達（2005）。醫院組織文化、中國式領導、學習型組織、知識管理機制與整合品質管理結構對其組織績效影響之研究。南華大學管理科學研究所未出版碩士論文。

    網路資料：
    Encyclopædia Britannica Online (2005). Retrieved October 20, 2006, from http://tw.britannica.com/MiniSite/Article/id00003810.html
    Fischer, G., Ostwald, J., and Stahl, G. (2000). Conceptual frameworks and computational support for organizational memories and organizational learning. Retrieved February 20, 2006, from http://www.cis.drexel.edu/faculty/gerry/publications/proposals/omol/
    Malhotra, Y. (1996). Organizational learning and learning organizations: an overview. Retrieved February 20, 2006, from http://www.kmbook.com/orglrng.htm
    Review of literature. (2002). Retrieved February 20, 2006, from http://www.ou.edu/deptcomm/dodjcc/groups/02b1/02b1litreview.htm
    王進保與王俊凱。從標竿化探討教師績效評估。上網日期：95.10.20，網址：http://w3.nioerar.edu.tw
    吳清山與林天祐（1998）。協同教學。上網日期：95.10.20，網址：http://www.socialwork.com.hk/artical/educate/ga19a.htm
    劉士豪、韓世偉與黃惠玟(2003)。人力資源資訊系統導入與員工離職相關性之研究-以工作滿意度之觀點研究。上網日期：95.10.20，網址： http://ec2006.atisr.org/proceeding/Paper/ec1048.doc
    劉鳯英(1988)。協同教學在北林。上網日期：95.10.20，網址： http://www.blps.hlc.edu.tw/toppage18.htm
    描述: 碩士
    國立政治大學
    幼兒教育所
    91157008
    95
    資料來源: http://thesis.lib.nccu.edu.tw/record/#G0911570081
    数据类型: thesis
    显示于类别:[幼兒教育研究所] 學位論文

    文件中的档案:

    档案 描述 大小格式浏览次数
    57008101.pdf118KbAdobe PDF2966检视/开启
    57008102.pdf152KbAdobe PDF21118检视/开启
    57008103.pdf170KbAdobe PDF21157检视/开启
    57008104.pdf238KbAdobe PDF2960检视/开启
    57008105.pdf345KbAdobe PDF212332检视/开启
    57008106.pdf496KbAdobe PDF21572检视/开启
    57008107.pdf513KbAdobe PDF21509检视/开启
    57008108.pdf923KbAdobe PDF21093检视/开启
    57008109.pdf168KbAdobe PDF21038检视/开启
    57008110.pdf320KbAdobe PDF21672检视/开启
    57008111.pdf259KbAdobe PDF21104检视/开启
    57008112.pdf165KbAdobe PDF21184检视/开启


    在政大典藏中所有的数据项都受到原著作权保护.


    社群 sharing

    著作權政策宣告 Copyright Announcement
    1.本網站之數位內容為國立政治大學所收錄之機構典藏，無償提供學術研究與公眾教育等公益性使用，惟仍請適度，合理使用本網站之內容，以尊重著作權人之權益。商業上之利用，則請先取得著作權人之授權。
    The digital content of this website is part of National Chengchi University Institutional Repository. It provides free access to academic research and public education for non-commercial use. Please utilize it in a proper and reasonable manner and respect the rights of copyright owners. For commercial use, please obtain authorization from the copyright owner in advance.

    2.本網站之製作，已盡力防止侵害著作權人之權益，如仍發現本網站之數位內容有侵害著作權人權益情事者，請權利人通知本網站維護人員(nccur@nccu.edu.tw)，維護人員將立即採取移除該數位著作等補救措施。
    NCCU Institutional Repository is made to protect the interests of copyright owners. If you believe that any material on the website infringes copyright, please contact our staff(nccur@nccu.edu.tw). We will remove the work from the repository and investigate your claim.
    DSpace Software Copyright © 2002-2004  MIT &  Hewlett-Packard  /   Enhanced by   NTU Library IR team Copyright ©   - 回馈