Loading...
|
Please use this identifier to cite or link to this item:
https://nccur.lib.nccu.edu.tw/handle/140.119/31882
|
| Title: | 經濟部科技專案計畫委外管理之研究 |
| Authors: | 陳素惠
Chen, Su-Huei |
| Contributors: | 蕭武桐
Hsiao, Wu-Tung
陳素惠
Chen, Su-Huei |
| Keywords: | 科技專案計畫
委外
政府採購法
管理
Scientific technology development project
Outsourcing
Public procurement act
Management |
| Date: | 2003 |
| Issue Date: | 2009-09-14 12:27:45 (UTC+8) |
| Abstract: | 在面臨知識經濟的潮流下，隨著全球化、知識化的衝擊以及快速發展，有效的取得前瞻技術已成為企業建立與維持競爭優勢的重要手段，科學與技術的創新能力亦成為國家強化產業領導地位、厚植總體競爭力的主要方式。
經濟部科技專案計畫每年均投入相當經費，委託研究機構及產業界從事產業技術之研發，期能強化國內產業之競爭優勢，並有效提升產業研發能力及開創新興科技產業，最終目的在推動我國成為高附加價值製造中心；但由於經濟部技術處人員嚴重不足，因此乃採取委外方式辦理，以降低人力負荷，並活用民間資源。
本研究目的主要針對科技專案委外之實際面，就推動委外的歷史演變、政策法規、決策模式，做廣泛而深入與探討，並透過委託人、代理人及審查專家，做質性訪談，探究委外關係策略及過程，期望對於科技專案計畫委外之作業機制，提出精進之建議。
經過上述的研究程序，本研究發現以下結論：1.組織面：(1)技術處委外歷史背景為由下而上，促成辦理。(2)委外以資金換取無形成本，而有形成本並未降低。(3)以代理人執行作業，卻由委託人擔負責任，權責不相當。(4) 從事研發工作之代理人大多為政府扶植財團法人。2.管制面：(1)行政控管著重進行過程甚過於執行結果。(2)研發控管方式著重預定標準及實際績效。(3)每年簽約作業繁複瑣碎，致使信任降低。3.心理面：(1)公務事不再是終身職。(2)沿用以往模式，陷入行動慣性，成功假象！
相關的建議如下：1.技術處應建立責任歸屬模式。2.技術處應簡化作業流程、資訊上線。3.技術處應預期並重視合約終止的處理方式。4.執行單位應強化中階主管的穩定性，對於專家對談監督機制，輔以一約多年之合約。
關鍵字：科技專案計畫、委外、政府採購法、管理
Nowadays many governments seek factors influencing the economic growth of a country to continue developing and to be more competitive in a rapidly changing and globalizing world. In this era of knowledge-based economy, knowledge is often assumed to be the fundamental resource. It is a crucial factor for the economic growth of a country. How to produce and create more knowledge is deemed to be one of the most crucial tasks of a government. One way of producing knowledge is investing in research and development (R&D) to develop new technologies. Recently, many studies suggest that a new technology that raises higher total productivity is one of the factors to the economic growth of a country. So for countries and private enterprises it is especially important to have access to leading, advanced and key component technologies.
Each year the Ministry of Economic Affairs (MOEA) of Taiwan invests a lot in public research and development. They started the “scientific technology development project”, to develop new technologies, especially industrial technologies. MOEA expects these huge investments to strengthen the innovative capabilities of Taiwanese industries and to upgrade Taiwanese industries. Due to heavy workloads and insufficient human resources in the Department of Industrial Technology (DOIT) , DOIT needs to outsource these scientific technology development projects to research institutes and corporations. DOIT expects to take advantages of the efficiency and flexible organizational structure of the private sector. Hence, recently the issue towards “government outsource” catches more and more attentions than ever.
The main purposes of this research paper are as followed. Through qualitative interviews with civil servants, governmental officers, outsourcers, agents and specialists and context analysis, this research paper would like to have an overview on the historical background, the current situation of DOIT’s outsource and its management, to describe the difficulties and problems for the outsourcer (DOIT) and the agents (research institutes and corporations). This research paper would also illustrate policies, legal part, such as public procurement act and decision-making strategies of outsourcing of DOIT. At the end, this paper will give suggestions for DOIT’s outsource.
First of all, from organizational aspect, the important findings are as followed.
1.Originally, the demand of outsource exists earlier than the supply. More precisely, the agents reinforce the government to have a way working on scientific technology development projects properly.
2.DOIT subsidizes the research institutes to carry out these projects in order to exchange intangible assets of the research institutes, such as human capital and so on. Nevertheless, the real cost is not less.
3.The agents carry out these projects, but outsourcer needs to take the responsibility of the consequences.
4.Most agents are research institutes, which are fully subsidized by the government.
Secondly, from the governing and managing aspect, the findings are as below.
1.Administrative governance puts more emphasis on the executive process of these projects than the results per se of the projects.
2.About the management of research and development results, DOIT focuses on the comparison between anticipating and real effects.
3.Each year the outsourcing contracts between DOIT and those agents have to be either re-new or re-made. It makes the relationship between two parties less reliable.
Thirdly, from the psychological aspect, the subsidies from government for the agents are less and less. And repeating the same way will be the tarp of inertia for outsourcers and agents and it will make it difficult to have breakthrough or new ides.
Finally, in this research paper give some suggestions to the findings for the governmental outsourcing management for scientific technology development project.
1.DOIT needs to clearly state who should take responsibility.
2.DOIT should simplify the procedure by making better use of information communication technologies.
3.DOIT should emphasize more on finding a better way in coping with the termination of an outsourcing contract.
4.The original governing and managing module should be revised. New module, “peer review” and multi-year contract, should be taken into consideration.
Keywords: Scientific technology development project, Outsourcing, Public procurement act, Management |
| Reference: | 中文部分
司徒達賢
2003，「大學應有多元績效」，天下雜誌，第286期，頁52。
李宗勳
1992，市場機能與政府管制－我國警政工作民營化之研究，國立政治大學公共行政學系碩士論文。
2002，政府業務委外經營理論與實務，台北：智勝文化事業有限公司，頁128-130。
2003，「政府機關業務委外理念與作法」－政府業務委外管理與公私協力研習班，未出版之課程講義。
李宗勳與范祥偉
2000，「簽約外包的理論與策略」，人事月刊，第31卷第4期 ，頁3-19。
2001，「以『總量管制』推動政府業務委外經營的理論與作法」，考銓季刊，第25期，頁101-113。
李美華，孔祥明，林嘉娟，王婷玉譯(譯自Earl Barbbie,)
Ulrich, D. and Barney, J.B.
1984 “Perspectives in Organizations: Resource Dependence, Efficiency, and Population”, Academy of Management Review, Vol.9, PP.471-481.
Williamson, O. E.
1979 “Transaction Cost Economics: The Governance of Contractual Relations”, Journal of Law and Economics, pp.233-261, Oct.
網際網路部分
中華民國總統府全球資訊網
http://www.president.gov.tw/index_c.html
中華民國行政院全球資訊網 http://www.ey.gov.tw/web/index-ey2000.htm
人事行政局
http://www.cpa.gov.tw/
1998，社會科學研究方法（The Practice of Social Research），台北：時英出版社，頁442。
http://www.tpgpd.gov.tw/委外參考手冊/index.htm
行政院公共工程委員會
http://www.pcc.gov.tw/
經濟部技術處全球資訊網
http://doit.moea.gov.tw/
行政院研究發展考核委員會
http://www.rdec.gov.tw/home/
行政院建濟建設委員會
http://www.cepd.gov.tw/
google網站
范祥偉
http://www.google.com/intl/zh-TW/
2001，「活化公務人力運用之策略思考」，人事月刊，第32卷第10期，頁4-10。
施能傑、李宗動
2003，政府業務委託外包之決策模式、標準化作業程序及契約訂定之研究，行政院人事行政局專案委託台灣透明組織協會研究，頁16-17。
柯三吉
2002，「我國政府業務委託經營問題之探討」，人事月刊，第34卷第5期，頁43-47。
陳沅易
1998，服務品質與關係行銷對顧客信任與滿意度的影響，以投信機構為例，政治大學國際貿易研究所碩士論文，頁59。
陳佩君
2000，政府與民間協力理論與應用之研究，人事行政局研究發展得奬作品選輯第29輯，頁761-763。
陳美惠
2003，醫院採行醫療業務委外經營方案之研究－以臺灣南部地區醫院為例，國立中山大學人力資源管理研究所在職專班碩士論文，頁7。
黃榮志
2003，「行政院組織改造全記錄－二００二年五月至二００三年七月」，人事月刊，第37卷第2期。
張玉山與俞慧芸
2000，勞工保險局部分業務委託民營之可行性研究期末報告，勞工保險局委託研究，頁39-40。
張世賢、陳恆鈞
1997，公共政策：政府與市場觀點，台北：商鼎出版社，頁229-233。
張桐銳
2002，合作國家，翁岳生教授祝壽論文編輯委員會編當代公法新論，台北：元照出版公司。
潘文章
1988，企業管理，台北：三民書局，頁16-18。
鄭錫鍇
2001，「異質組織合作管理之析論－以公私部門協力關係為例」－海洋兩岸公共管理社會化研討會，『中華民國競爭力研究學會』與『國立政治大學公共行政學系』於2001年5月21日假政治大學行政大樓十國際會議廳合辦。
盧天助
2003，非營利組織參與公私協力關係模式之可行性研究，國立南華大學非營利事業管理研究所碩士論文，頁22-24。
劉代洋
2004，科技專案機構的效益評估－以工研院、資策會為例，政府績效評估，頁204。
劉宗德
2000，政府業務委託民間辦理類型及程序之研究期末報告，行政院經建會委託研究。
行政院人事行政局
1996，行政業務委託或外包民間辦理績優實例手冊，行政院人事行政局編印。
2001，行政院及所屬各機推動業務委託民間辦理實施要點，行政院院台九十人政力字第190715號函頒布，5月4日。
2001，政府委託民間辦理推動委員會設置要點，行政院院台九十人政力字第190715號函頒布，5月4日。
2001，推動政府業務委託民間辦理計畫，行政院第二七一八次院會通過，1月17日。
2001，推動政府業務委託民間辦理實例暨契約參考手冊，行政院人事行政局編印。
行政院研考會
1997，行政革新方案，行政院研考會編印。
行政院經建會
1999，政府業務委託民間辦理手冊，行政院經建會編印
經濟部技術處
2002，經濟部九十一年度科技研究發展專案計畫期末執行報告。
2003，產業技術白皮書。
2003，科技研究發展專案簡介。
2003，九十一年度經濟部科技專案績效考評委員會總評報告。
2003，經濟部九十年度科技研究發展專案計畫全程查證－業界合作廠商問卷調查及訪視報告。
2003，經濟部科技專案計畫採購招標程序作業手冊。
經濟部技術處及台灣經濟研究院
2002，科技專案績效考評作業相關議題研究。
經濟部駐美代表經濟組
2004，美國工作外包議題分析，經美字第09300004160號。
英文文獻
Barney, J.B.
1986 “Strategic Factor Markets: Expectation Luck, and Business Strategy” Management Science, Vol.132, pp.1231-1241.
1991 “ Firms Resources and Sustained Competitive Advantage”, Journal of Management, Vol.17, pp.99-120.
Becker, G.S.
1984 Human Capital, New York：Columbia University Press.
Coase, R. H.
1937 “The Nature of Firm”, Economic, Vol.4, pp.386-405.
Grant, R.M.
1991 “The Resource-Based Theory of Competitive Advantage: Implication for Strategy Formulation”, California Management Review, pp.114-135. Spring.
Grover, V. and Teng, J.T.C.
1993 “The Decision to Outsource Information System Functions” Journal of System Management,pp.34-38, Nov.
1994 “A Descriptive Study on the Outsourcing of Information System Functions” Information and Management, Vol.27, pp.33-44.
Fayol, H.
1949 General and Industrial Management, New York：Pitman Publishing Corporation. pp.3-6.
Hodgetts, R.M.
1975 “Management Training Programs-Who User Them and Why”, Training & Development Journal, 29(3), pp.34-45.
Kettl, D.F.
1993 Sharing Power: Public Governance and Private Markets. Washington, D.C.: The Brookings Institution.
Kotter, J.P.
1979 “Managing External Dependence”, Academy of Management Review, Vol.4, No.1, pp.87-92.
Milgrom,P. and Roberts, J.
1986 “Price and Advertising Signals of Product Quality”, Journal of Political Economy, Vol.94, No.1,pp.796-821.
Moe,T.M.
1984 “The New Economics of Organization,”American Journal of Political Science, Vol.28, No.4,pp.754~757.
Parasuraman, A.,Leonard, B. and Valarie, Z.,
1985 “A Conceptual Model of Service Quality and its Implications for Future Research”, Journal of Marketing, Vol.49, pp.41-50, Fall.
Pashigian, B. P.
1997 Price Theory and Applications, Second edition, McGraw-Hill.
Perrow, C.
1986 Complex Organization: A Critical Essay. Third edition, New York：McGraw-Hill.
Quinn, J.B. and Hilmer, F.B.
1994 “Strategic Outsourcing”, Sloan Management Review, Summer. PP.43-55.
Teicher, S. A.
2003 “White-Collar Jobs Moving Abroad”, Christian Science Monitor, July.
Teng, J. T. C., Cheon, M. J. & Grover, V.
1995 “Decisions to Outsource Information Systems Functions: Testing A Strategy-Theoretic Discrepancy Model”, Decision Sciences, pp. 75-103 , January/February. |
| Description: | 碩士
國立政治大學
行政管理碩士學程
91921073
92 |
| Source URI: | http://thesis.lib.nccu.edu.tw/record/#G0091921073 |
| Data Type: | thesis |
| Appears in Collections: | [行政管理碩士學程(MEPA)] 學位論文
|
Files in This Item:
| File |
Size | Format | |
|---|
| index.html | 0Kb | HTML2 | 294 | View/Open |
|
All items in 政大典藏 are protected by copyright, with all rights reserved.
|
