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Title:	團隊交融記憶系統之研究--以學生及企業人士為對象
Authors:	郭家倫
Contributors:	吳靜吉郭家倫
Keywords:	交融記憶系統創新行為團隊創意觀念產生依附風格成就目標創造力研發團隊 Transactive memory system Innovative management The attitude for team concept creation Attachment Achievement goals Creation R&D Team
Date:	2003
Issue Date:	2009-09-11 17:43:29 (UTC+8)
Abstract:	許多組織為了建立競爭優勢，運用團隊成員的專業及經驗去解決問題，創造差異化的產品。這個趨勢可以解釋為何團隊的研究目前又開始熱門，特別是團隊知識歷程。“交融記憶系統”（TMS）就是其中一個著重在瞭解團隊知識歷程的理論架構。“交融記憶系統”的構念，特別強調如何利用和組合分散在個人身上的專業，以幫助我們瞭解知識任務者的團隊如何充分發揮個別成員知識的價值（Lewis,2003）。透過團隊的交融記憶系統，團隊成員可以建立各自專業，信賴且有效溝通，這似乎正是解決目前產業問題的良方。 Lewis（2003）為了在實務上有效應用交融記憶系統的理論，到各種不同目的與型態的團隊，編制了交融記憶系統量表。這個量表包括“專業”（Specialization）、“信賴”（Credibility）、與“協調”（Coordination）三個分量表，每個分量表各有五個題目，整個量表共有15題的5點李克特式量表。以其研究物件的團隊來看，此量表可廣泛應用于研發創新團隊、中小型企業與新創公司等，幫助公司預估績效與提高競爭力。本研究分為兩大部分。第一部分為量化研究，對Lewis（2003）所編量表進行修訂，以用來測量臺灣地區團隊的團隊交融記憶系統：為了驗證本量表效度，本研究收集了大量企業及學生團隊樣本，以統計方法分析績效良好團隊在交融記憶系統量表分數，是否顯著高於績效不彰團隊外，也分析交融記憶系統量表與團隊成員“依附風格” 、“創新行為”、“團隊創意觀念產生”、“成就目標” 之間的相關關係，以確認量表的建構效度。第二部份研究為質性研究，透過對實務團隊的深入訪談與實證，驗證交融記憶系統在成效良好團運作的現況。本研究第一個成果在成功修訂交融記憶系統量表。修訂後的量表在統計分析後，績效良好團隊的交融記憶系統量表分數，顯著高於績效不彰團；和“依附風格”、“創新行為”、“團隊創意觀念產生”、“成就目標”之間的相關性，也和理論原始架構相符，證實了量表的信效度。本量表將可有效衡量臺灣各式團隊的交融記憶系統。本研究的第二個成果，透過實務團隊的訪談與實證，驗證了交融記憶系統在國內成效良好團隊運作的現況。文化創意產業的紙風車兒童劇團，及TIC100創業競賽的冠軍團隊，這兩個成功典範團隊的運作中，雖然成員本身沒有認知到系統的存在，不過都有運作良好的團隊交融記憶系統，再度確認交融記憶系統理論架構在實務上團隊中的運作。筆者透過成功典範的訪談與適合臺灣量表的建立，希望能做為業界建立與運作團隊時的參考，而對團隊的成功運作有所幫助。關鍵字：交融記憶系統、團隊、研發、創造力第一章緒論第一節研究動機與目的第二節主要名詞解釋第二章文獻探討第一節交融記憶系統理論第二節依附風格理論第三節成就目標第四節創新團隊的創造力第三章研究方法第一節研究問題第二節研究一研究物件及資料收集程式———以中學生參加創意短劇競賽與大專生參加創業競賽學生之團隊及其成員為對象第三節研究二研究物件及資料收集程式———成效良好及成效不彰團隊的比較，以企業人士為對象第四節研究工具第五節資料處理與分析第六節研究三個案訪談物件及訪談過程第四章研究結果量化分析第一節量表結構分析第二節研究一學生參與競賽團隊交融記憶系統『團隊』平均分數分析第三節研究一參與競賽學生交融記憶系統分析『個人』分數分析第四節研究二企業人士參與過之成效良好及成效不彰團隊分析第五章研究結果質性分析第一節 ENTOGEN團隊(安健生技股份有限公司) 第二節紙風車劇團2004年年度大戲——孫悟空大戰牛魔王設計團隊第六章討論、結論與建議第一節討論第二節結論第三節應用與研究建議參考書目附錄
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Description:	碩士國立政治大學科技管理研究所 91359013 92
Source URI:	http://thesis.lib.nccu.edu.tw/record/#G0091359013
Data Type:	thesis
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