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    政大機構典藏 > 商學院 > 會計學系 > 學位論文 >  Item 140.119/30146
    Please use this identifier to cite or link to this item: https://nccur.lib.nccu.edu.tw/handle/140.119/30146


    Title: 作業制管理制度對時間、成本、品質持續性改善之實證研究—以銀行業為個案
    Authors: 許雪芬
    HSU, HSUEH FEN
    Contributors: 吳安妮
    Wu, Anny
    許雪芬
    HSU, HSUEH FEN
    Keywords: 成本制度
    作業制成本制度
    作業
    銀行
    ABC
    ABM
    Date: 2005
    Issue Date: 2009-09-11 17:20:26 (UTC+8)
    Abstract: 為提升營運財務績效,在營運管理上,不少企業會採行節約成本與裁減員工等迅速明快的措施來提升生產力。但其作法不僅往往會造成許多不愉快,且即使在短時間內的成本控制頗見成效,但不久又會故態復萌,生產力停滯不前,甚至下降,直到下一波的成本削減措施推出為止。因此針對其關鍵作業流程進行持續性改善,才可謂真正達到減少營運成本卻又不降低品質之方法。又在規模越大的公司中,通常成本交叉補貼的情況會越嚴重,越是有必要實施作業制成本管理制度來增加作業及資源分配的透明度。為達此目標,推行作業制成本管理制度(Activity-based costing Management)以獲得必要之作業相關資訊極為重要,而作業制管理遂成為提升競爭力及達到持續性改善之有效制度。
    筆者會以個案公司為例,採實地實證之研究方式,探討作業制管理制度實施後,個案公司在作業時間、成本、品質面之持續性改善效果。根據研究假說與實證模型,以t統計量檢定或複迴歸分析(Multiple Regression)的方式,進行橫斷面之資料分析,探討作業制成本管理制度資訊釋放前後期,對於公司在策略面及營運面之各種效益變化。
    In order to improve the operational performance quickly, many enterprise cut down staff to economize cost without modifying the process. This method is just a temporary solution to a problem. It may cause a lot of unhappiness and would not do any help to increase productivity. Continuing improving critical process works for long-term cost down. And In most of the large-scale companies, the problem of cost cross-subsidization is usually more serious. So it is necessary to implment the the cost allocation management system to make cost transparency. In order to reach this goal, it’s extremely important to imply Activity-based costing Management. And it is the effective system that helps to improve business competition.
    The author will take a bank to do case study and the evidence research to compose this thesis. And this research discusses the effect on time,cost and quality after implementing Acitivty-based costing. Besides that, the author also discuss the benefit on strategy and operation before and after the acitivity-based-costing information is released.The author take t-test and the Multiple Regression to examine the study hypothesis and evidence research model.
    Reference: 中文部分
    1、張簡仕豐,2003,採行作業制成本管理制度產品成本、品質成本與附加價值之影響-某民生用品製造公司之個案研究,國立政治大學會計學系碩士論文。
    2、林祐任,2002,作業制成本制度資訊對公司生產績效影響之研究—以某半導體公司為個案,國立政治大學會計學系碩士論文。
    3、陳忍,1999,品質成本影響因素之實地實證研究—以某通信電纜公司為個案,國立政治大學會計學系碩士論文。
    4、潘茹婷,2001,獲利基礎的顧客區隔模型之研究,國立臺灣大學商學研究所碩士論文。
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    7、吳安妮、劉俊儒、張育琳,1997,「作業基礎成本制度之整體內容及未來研究方向」,會計研究月刊第98 期,頁102-105。
    8、王鶴松,2003,「我國銀行業的現況與未來努力方向」,台灣金融財務季刊第四輯第四期,頁123-146。
    英文部分
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    6. Cooper, R. 1987. The two-stage procedure in cost accounting: part one. Journal of Cost Management. 1(2): 43-51.
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    20. Hixon, M. 1995. Activity-based management: its purpose and benefits. Management Accounting. 73(6): 30-32.
    21. Holmen, J. 1995. ”ABC vs TOC:it’s matter of time”. Management Accounting. 37-40.
    22. Hong, J. 2000. Improving production decisions: a case for activity-based costing. Cost Management. 14(1): 31.
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    Managing Service Quality. 12(4): 232-246.
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    28. Kiani, R., and M. Sangeladji. 2003. An empirical study about the use of the ABC/ABM models by some of the Fortune 500 largest industrial corporations in the USA. Journal of American Academy of Business.
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    32. ______. 1992. Manage costs? Manage activities! CMA. 66(2): 35.
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    Description: 碩士
    國立政治大學
    會計研究所
    91353011
    94
    Source URI: http://thesis.lib.nccu.edu.tw/record/#G0091353011
    Data Type: thesis
    Appears in Collections:[會計學系] 學位論文

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