English  |  正體中文  |  简体中文  |  Post-Print筆數 : 27 |  Items with full text/Total items : 113648/144635 (79%)
Visitors : 51618458      Online Users : 619
RC Version 6.0 © Powered By DSPACE, MIT. Enhanced by NTU Library IR team.
Scope Tips:
  • please add "double quotation mark" for query phrases to get precise results
  • please goto advance search for comprehansive author search
  • Adv. Search
    HomeLoginUploadHelpAboutAdminister Goto mobile version
    Please use this identifier to cite or link to this item: https://nccur.lib.nccu.edu.tw/handle/140.119/152403


    Title: 企業社群媒體內容對雇主品牌及求職意願之影響
    The impact of corporate social media content on employer brand and job application intention
    Authors: 王品渝
    Wang, Pin-Yu
    Contributors: 邱志聖
    Chiou, Jyh-Shen
    王品渝
    Wang, Pin-Yu
    Keywords: 社群媒體內容
    品牌形象
    雇主品牌
    企業招募
    求職意願
    social media content
    brand image
    employer brand
    corporate recruitment
    job search intention
    Date: 2024
    Issue Date: 2024-08-05 11:58:02 (UTC+8)
    Abstract: 在當前數位化的商業環境中,社群媒體的影響力日益擴大,深刻改變了企業的
    市場行銷策略和人力資源管理模式。本研究旨在探討社群媒體內容對雇主品
    牌、求職組織吸引力、品牌喜愛度及求職意願的影響。
    首先,本研究指出高質量的社群媒體內容能夠提升品牌的知名度和認同感,並 促進企業與潛在求職者之間的雙向溝通。根據 Lievens 和 Highhouse(2003)的 研究,雇主品牌的積極性、互動和人格化品質對於吸引和留住人才至關重要。 然而,具體哪些類型的內容(如公司活動、員工故事、企業文化展示等)對潛 在求職者的影響最大,尚需進一步探討。本研究通過分析不同類型的社群媒體 內容,揭示其對潛在求職者的吸引力機制。
    研究結果顯示,社群媒體上的正面資訊和員工分享的經歷,能夠顯著提升企業 在求職者心中的吸引力。同時,品牌喜愛度對提升求職意願具有重要作用, Nguyen 等人的研究(2015)顯示,高品牌喜愛度意味著求職者對企業的信任和 忠誠度更高,這進一步增強了求職意願。
    本研究還探討了雇主品牌及品牌喜愛度對求職組織吸引力的影響,發現雇主品
    牌的各個構面,如功能性利益、經濟性利益和心理性利益,對求職組織吸引力
    有顯著影響。品牌喜愛度則能通過提升求職者的情感認同來增強組織吸引力。
    最後,研究結果表明組織吸引力對求職意願具有顯著影響,反映了求職者對工
    作環境、企業文化及職業發展機會的評價。
    總結來說,本研究從社群媒體內容出發,探討其如何透過雇主品牌和品牌喜愛
    度影響求職組織吸引力和求職意願。通過理解這些變數之間的相互作用,企業
    可以更有效地利用社群媒體策略來提升自身的雇主品牌,吸引並保留優秀人
    才,從而在激烈的市場競爭中脫穎而出。
    In the current digital business environment, the influence of social media continues to expand, profoundly changing corporate marketing strategies and human resource management models. This study aims to explore the impact of social media content on employer brand, job attraction, brand liking, and job application intention.
    Firstly, the study indicates that high-quality social media content can enhance brand awareness and recognition, facilitating two-way communication between companies and potential job seekers. According to Lievens and Highhouse (2003), the positivity, interactivity, and personalized qualities of an employer brand are crucial for attracting and retaining talent. However, further investigation is needed to determine which specific types of content (e.g., company events, employee stories, corporate culture) have the greatest impact on potential job seekers. This research analyzes various types of social media content to reveal attractiveness mechanisms to potential job seekers.
    The results show that positive information and employee experiences shared on social media significantly enhance the company's attractiveness to job seekers. Additionally, brand liking plays a vital role in increasing job application intentions. Research by Nguyen et al. (2015) indicates that higher brand liking means greater trust and loyalty towards the company, which further strengthens job application intentions.
    The study also examines the impact of employer brand and brand liking on job attraction, finding that various dimensions of the employer brand, such as functional, economic, and psychological benefits, significantly influence job attraction. Brand liking enhances organizational attractiveness by increasing job seekers' emotional identification with the company.
    Finally, the findings reveal that organizational attractiveness has a significant impact on job application intention, reflecting job seekers' evaluations of the work environment, corporate culture, and career development opportunities.
    In conclusion, this study explores how social media content influences job attraction and application intention through employer brand and brand liking. By understanding the interactions between variables, companies can utilize social media strategies to enhance employer brand, attract top talent, and stand out in the competitive market.
    Reference: Aiman-Smith, L., Bauer, T. N., & Cable, D. M. (2001). Are you attracted? Do you intend to pursue? A recruiting policy-capturing study. Journal of Business and Psychology, 16(2), 219-237.
    Ambler, T., & Barrow, S. (1996). The employer brand. Journal of Brand Management, 4(3), 185-206.
    Ashforth, B. E., & Mael, F. (1989). Social identity theory and the organization. Academy of Management Review, 14(1), 20-39.
    Bachorowski, J. A., & Owren, M. J. (2001). Not all laughs are alike: Voiced but not unvoiced laughter readily elicits positive affect. Psychological Science, 12(3), 252- 257.
    Banerjee, S., Bhattacharyya, S., & Bose, I. (2020). Whose online reviews to trust? Understanding reviewer trustworthiness and its impact on business. Decision Support Systems, 138, 113382.
    Barber, A. E. (1998). Recruiting employees: Individual and organizational perspectives. Sage Publications.
    Barwise, P., & Strong, C. (2002). Permission-based mobile advertising. Journal of Interactive Marketing, 16(1), 14-24.
    47
    Behling, O., Labovitz, G., & Gainer, M. (1968). College recruiting: A theoretical base. Personnel Journal, 47(1), 13-19.
    Belt, J. A., & Paolillo, J. G. P. (1982). The influence of corporate image and specificity of candidate qualifications on response to recruitment advertisement. Journal of Management, 8(1), 105-112.
    Berthon, P., Ewing, M., & Hah, L. L. (2005). Captivating company: Dimensions of attractiveness in employer branding. International Journal of Advertising, 24(2), 151- 172.
    Brackett, L. K., & Carr, B. N. (2001). Cyberspace advertising vs. other media: Consumer vs. mature student attitudes. Journal of Advertising Research, 41(5), 23-32.
    Brucks, M. (1985). The effects of product class knowledge on information search behavior. Journal of Consumer Research, 12(1), 1-16.
    Cable, D. M., & Judge, T. A. (1996). Person-organization fit, job choice decisions, and organizational entry. Organizational Behavior and Human Decision Processes, 67(3), 294-311.
    Charbonnier-Voirin, A., Poujol, F. T., & Vignolles, A. (2016). The development and validation of the perceived value of employer scale (PVES). European Journal of Marketing, 50(5/6), 949-973.
    Cialdini, R. B. (1993). Influence: The psychology of persuasion. Morrow.
    48

    Content Marketing Institute. (2014). What is content marketing? Retrieved from Content Marketing Institute website
    Davenport, T. H., & Prusak, L. (1998). Working knowledge: How organizations manage what they know. Harvard Business School Press.
    Despres, C., & Chauvel, D. (1999). Knowledge management(s). Journal of Knowledge Management, 3(2), 110-120.
    Ducoffe, R. H. (1996). Advertising value and advertising on the web. Journal of Advertising Research, 36(5), 21-35.
    Duncan, T., & Moriarty, S. E. (1998). A communication-based marketing model for managing relationships. Journal of Marketing, 62(2), 1-13.
    Ehrhart, K. H., & Ziegert, J. C. (2005). Why are individuals attracted to organizations? Journal of Management, 31(6), 901-919.
    Filo, K., Lock, D., & Karg, A. (2015). Sport and social media research: A review. Sport Management Review, 18(2), 166-181.
    Gellerman, S. W. (1964). Motivation and productivity. American Management Association.
    Gkikas, N., Michopoulou, E., & Ferguson, M. (2022). Exploring the role of social media content in the destination image formation. Journal of Hospitality and Tourism
    49

    Management, 49, 1-11.
    Greening, D. W., & Turban, D. B. (2000). Corporate social performance as a competitive advantage in attracting a quality workforce. Business & Society, 39(3), 254-280.
    Gross, S. R., & Mnookin, J. L. (2003). Expert information and expert evidence: A preliminary taxonomy. Seton Hall Law Review, 34, 141-188.
    Haghirian, P., Madlberger, M., & Tanuskova, A. (2005). Increasing advertising value of mobile marketing: An empirical study of antecedents. International Journal of Mobile Communications, 3(4), 339-349.
    Harmeling, C. M., Moffett, J. W., Arnold, M. J., & Carlson, B. D. (2016). Toward a theory of customer engagement marketing. Journal of the Academy of Marketing Science, 45(3), 312-335.
    Herman, R. E., & Gioia-Herman, J. (2001). How to become an employer of choice. Oak Hill Press.
    Highhouse, S., Lievens, F., & Sinar, E. F. (2003). Measuring attraction to organizations. Educational and Psychological Measurement, 63(6), 986-1001.
    Holliman, G., & Rowley, J. (2014). Business to business digital content marketing: marketers’ perceptions of best practice. Journal of Research in Interactive Marketing, 8(4), 269-293.
    50

    Hung, K. P., Liang, C. T., & Chou, C. T. (2023). Exploring the impacts of social media on employer branding and job pursuit intentions. Journal of Business Research, 148, 203-216.
    Kaiser, U., Kongsted, H. C., & Rønde, T. (2020). Does the mobility of R&D labor increase innovation? Journal of Economic Behavior & Organization, 169, 31-46.
    Kenrick, D. T., Neuberg, S. L., & Cialdini, R. B. (2002). Social psychology: Unraveling the mystery. Allyn & Bacon.
    Kent, M. L., & Taylor, M. (1998). Building dialogic relationships through the world wide web. Public Relations Review, 24(3), 321-334.
    Kent, M. L., Taylor, M., & White, W. J. (2003). The relationship between web site design and organizational responsiveness to stakeholders. Public Relations Review, 29(1), 63-77.
    Koo, D. M., Knight, D. K., Yang, S. B., & Xiang, Z. (2012). Antecedents of social media loyalty: An integrated model. Journal of Hospitality Marketing & Management, 21(3), 256-281.
    Laroche, M., Habibi, M. R., & Richard, M. O. (2012). To be or not to be in social media: How brand loyalty is affected by social media? International Journal of Information Management, 33(1), 76-82.
    51

    Lee, K., Oh, W., & Kim, N. (2014). The impact of knowledge sharing on innovation capability in the public sector: The case of South Korea. Public Management Review, 16(5), 690-712.
    Li, X., Wang, Y., & Huang, L. (2022). The effect of online review content on consumer purchase intention: The moderating role of temporal orientation. Journal of Business Research, 139, 386-399.
    Lievens, F., & Highhouse, S. (2003). The relation of instrumental and symbolic attributes to a company’s attractiveness as an employer. Personnel Psychology, 56(1), 75-102.
    McCracken, G. (1989). Who is the celebrity endorser? Cultural foundations of the endorsement process. Journal of Consumer Research, 16(3), 310-321.
    Nguyen, N., Choudhury, K., & Melewar, T. C. (2015). Brand likeability: Its determinants and implications for brand equity. Journal of Marketing Management, 31(7-8), 768-795.
    Nguyen, N., Leclerc, A., & LeBlanc, G. (2013a). The mediating role of customer loyalty in the service quality–customer retention relationship. International Journal of Contemporary Hospitality Management, 25(3), 364-380.
    Nonaka, I., & Takeuchi, H. (1995). The knowledge-creating company: How Japanese companies create the dynamics of innovation. Oxford University Press.
    Oyza, I., & Edwin, A. M. (2015). Effectiveness of social media networks as a
    52

    strategic tool for organizational marketing management. Journal of Internet Banking and Commerce, 20(2), 1.
    Phillips, J. M. (1998). Effects of realistic job previews on multiple organizational outcomes: A meta-analysis. Academy of Management Journal, 41(6), 673-690.
    Pounder, J. S., & Merrill, T. L. (2001). Models of organizational effectiveness in education. International Journal of Educational Management, 15(1), 18-33.
    Prahalad, C. K., & Hamel, G. (1990). The core competence of the corporation. Harvard Business Review, 68(3), 79-91.
    Reysen, S. (2005). Construction of a new scale: The Reysen likability scale. Social Behavior and Personality: an international journal, 33(2), 201-208.
    Rynes, S. L. (1991). Recruitment, job choice, and post-hire consequences: A call for new research directions. Handbook of industrial and organizational psychology, 2(2), 399-444.
    Schmitt, B. (2013). The consumer psychology of brands. Oxford University Press.
    Schwab, D. P., Rynes, S. L., & Aldag, R. J. (1987). Theories and research on job search and choice. Research in Personnel and Human Resources Management, 5(1), 129-166.
    Tuten, T., Solomon, M. R., & Smart, P. (2020). Social media marketing. Sage.
    53

    Verhagen, T., Nauta, A., & Feldberg, F. (2015). Negative online word-of-mouth: Behavioral indicator or emotional release? Computers in Human Behavior, 53, 451- 459.
    Young, J. G., Pounder, J. S., & Merrill, T. L. (1989). Models of organizational effectiveness in education. International Journal of Educational Management, 15(1), 18-33.
    Description: 碩士
    國立政治大學
    國際經營與貿易學系
    111351039
    Source URI: http://thesis.lib.nccu.edu.tw/record/#G0111351039
    Data Type: thesis
    Appears in Collections:[國際經營與貿易學系 ] 學位論文

    Files in This Item:

    File Description SizeFormat
    103901.pdf1000KbAdobe PDF0View/Open


    All items in 政大典藏 are protected by copyright, with all rights reserved.


    社群 sharing

    著作權政策宣告 Copyright Announcement
    1.本網站之數位內容為國立政治大學所收錄之機構典藏,無償提供學術研究與公眾教育等公益性使用,惟仍請適度,合理使用本網站之內容,以尊重著作權人之權益。商業上之利用,則請先取得著作權人之授權。
    The digital content of this website is part of National Chengchi University Institutional Repository. It provides free access to academic research and public education for non-commercial use. Please utilize it in a proper and reasonable manner and respect the rights of copyright owners. For commercial use, please obtain authorization from the copyright owner in advance.

    2.本網站之製作,已盡力防止侵害著作權人之權益,如仍發現本網站之數位內容有侵害著作權人權益情事者,請權利人通知本網站維護人員(nccur@nccu.edu.tw),維護人員將立即採取移除該數位著作等補救措施。
    NCCU Institutional Repository is made to protect the interests of copyright owners. If you believe that any material on the website infringes copyright, please contact our staff(nccur@nccu.edu.tw). We will remove the work from the repository and investigate your claim.
    DSpace Software Copyright © 2002-2004  MIT &  Hewlett-Packard  /   Enhanced by   NTU Library IR team Copyright ©   - Feedback