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| Title: | 亞馬遜物流與跨境電商績效：以交互固定效果分析
Fulfillment by Amazon and Cross-Border E-Commerce Performance: An Interactive Fixed-Effects Approach |
| Authors: | 蕭郁儒
Hsiao, Yu-Ru |
| Contributors: | 周彥君
莊皓鈞
Chou, Yen-Chun
Chuang, Hao-Chun
蕭郁儒
Hsiao, Yu-Ru |
| Keywords: | 電子商務
訂單履行
追蹤資料
處方效果
交互固定效應
一般化合成控制法
e-Commerce
Order Fulfillment
Panel Data
Treatment Effect
Interactive Fixed Effect
Generalized Synthetic Control Methods |
| Date: | 2022 |
| Issue Date: | 2023-03-09 18:39:13 (UTC+8) |
| Abstract: | 訂單履行是供應鏈管理的關鍵流程，而電子零售商的成功及市場主導地位，將取決於有效的訂單履行流程。對於電子商務賣家而言，他們期望能為商品選擇最佳的訂單履行渠道，使其在滿足消費者需求的同時，也降低總交付成本。因此，本文專注於研究訂單履行渠道對跨境電商的銷售量、退貨量和毛利，分別帶來什麼樣的影響，並採用跨境平台Amazon上的真實資料，針對一家中國跨境電子商務品牌的禮服銷售資料進行實證分析。該品牌的商品根據其訂單履行渠道在銷售期間是否轉換，可以分為兩類，一類是訂單履行渠道始終維持賣家物流(Fulfillment by Seller, FBS)的商品，另一類是訂單履行渠道從賣家物流(FBS)轉換到亞馬遜物流(Fulfillment by Amazon, FBA)的商品，因此本研究將亞馬遜物流(FBA)視為處方(Treatment)，並利用交互固定效應模型(Interactive Fixed Effect)和一般化合成控制法(Generalized Synthetic Control Method)來估計亞馬遜物流的處方效果。
本研究結果顯示，相較於雙向固定效應，交互固定效應可以透過共同因素(Common Factor)和因素負荷量(Factor Loadings)，控制未觀察到的異質性(Heterogeneity)，證實了在實務問題中交互固定效應可以更準確地反映現實。此外，從交互固定效應的分析結果，我們也可以進一步推論亞馬遜物流對三個因變量的處方效果。最後，本研究也採用了一般化合成控制法，透過反事實(Counterfactual)的估計，進行更嚴謹的模型推論，同時檢驗亞馬遜物流與因變量之間是否存在因果關係。本研究所採用的兩個分析方法，在過往研究中大多應用於社會科學領域，用來推估政策或法令推行後，對整體社會或國家的影響；而今，我們將其應用於訂單履行的決策上，期望能為電子零售與供應鏈管理的計量研究方法論帶來貢獻。
Order fulfillment is a critical process in supply chain management, and the success and market dominance of e-retailers will depend on an effective order fulfillment process. For e-retailers, they expect to choose the best order fulfillment channel for their products, so that they can meet consumer demand while reducing the total cost of delivery. Therefore, we focus on studying the impact of order fulfillment options on the order quantity, returned quantity and gross profit, respectively. We use the real data on Amazon to conduct an empirical analysis on the transaction records of a Chinese cross-border e-retailer. This e-retailer sells wedding dress and full-dress products and their products can be divided into two categories. Some were fulfilled entirely by seller (FBS) during their life cycles on Amazon, the others were first fulfilled by seller (FBS) before being transferred to Fulfillment by Amazon (FBA). Hence, we consider FBA as “Treatment”, and use Interactive Fixed Effects and Generalized Synthetic Control Method to estimate the treatment effect of FBA.
Our findings suggest that Interactive Fixed Effects can control for unobserved heterogeneity through common factors and factor loadings, so it can estimate the treatment effect of FBA more accurately than Two-Way Fixed Effects. In addition, we conduct a more rigorous analysis by Generalized Synthetic Control method, which enables us to estimate counterfactuals and examine whether there is a causal relationship between the treatment and the dependent variables. This research provides a new methodology of treatment identification problems, and we expect to make a contribution to the quantitative research in the field of e-retailer and supply chain management. |
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| Description: | 碩士
國立政治大學
資訊管理學系
109356007 |
| Source URI: | http://thesis.lib.nccu.edu.tw/record/#G0109356007 |
| Data Type: | thesis |
| Appears in Collections: | [資訊管理學系] 學位論文
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