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Title: | 自費醫療後進者的策略行銷研究 —以 W眼科個案為例 Research on Strategy Marketing of Self-financed Medical Latecomers -Case study of W eye center |
Authors: | 林怡玲 Lin, I-Ling |
Contributors: | 邱志聖 林怡玲 Lin, I-Ling |
Keywords: | 近視雷射 自費診所 眼科診所 策略行銷 Laser surgery Self-pay clinic Eye clinic Strategic marketing |
Date: | 2021 |
Issue Date: | 2021-08-04 15:02:21 (UTC+8) |
Abstract: | 在台灣醫療體系中,基層診所為數眾多,特別在眼科領域中,近六成比例皆屬基層診所,且其中95%以上為健保綜合診所。 自健保推出之後,各家醫療診所的重點發展項目皆努力轉往推廣自費項目,除了得以不受健保總額上限的約束,也能透過提供更好的服務體驗來拉高診所營收與價格。其中近視雷射手術則是眼科推廣自費項目的主要重點項目之一。 近視雷射手術自1993年由當時任職於台北長庚醫院的眼科醫師蔡瑞芳從美國引進雷射近視手術(LASIK)的儀器和技術到台灣後,曾經蔚為風潮,被譽為近視族群的福音。2012年,也就是10多年後,蔡瑞芳教授以不再為病人執行近視雷射手術,造成眼科業界一片譁然,自此每年手術量每況愈下,眼科自費推廣重點亦轉向為白內障手術。 本個案以邱志聖教授(2020)策略行銷架構之理論基礎,來探討W眼科診所,如何以後進者之姿,挾集團綜效之優勢,來規劃並逐步降低其4C相關成本。同時也提供其後續策略行銷發展建議。 In the entire medical system, there are a large number of primary clinics. Especially in the field of ophthalmology, nearly 60% are primary clinics, and more than 95% of them are health insurance polyclinics. Since the launch of National health insurance, the key development projects of various medical clinics have been working hard to promote self-funded projects. In addition to being free from the limitation of the total amount of health insurance, it can also provide a better service experience and increase clinic revenue and prices. Among them, laser surgery for myopia is one of the main key projects in ophthalmology to promote self-funded projects. Laser surgery for myopia has been popular since 2002 when Ray Jui-Fang Tsai, an ophthalmologist at Chang Gung Memorial Hospital in Taipei, introduced laser surgery (LA SIK) equipment and technology from the United States to Taiwan in 1993. It has been hailed in ophthalmology. In 2012, 17 years later, Professor Ray Jui-Fang Tsai stopped performing laser surgery for patients, causing an uproar in the ophthalmology industry. Since then, the amount of surgery has been deteriorating every year, and the focus of ophthalmology`s own expense promotion has turned to cataract surgery. This case uses the theoretical basis of Professor Jyh-Shen Chiou (2020) strategic marketing structure to discuss how W Eye private Clinic can plan and gradually reduce its 4C-related costs with the posture of a latecomer and the synergistic advantages of the group. At the same time, it also provides suggestions for its follow-up strategic marketing development. |
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Description: | 碩士 國立政治大學 經營管理碩士學程(EMBA) 108932062 |
Source URI: | http://thesis.lib.nccu.edu.tw/record/#G0108932062 |
Data Type: | thesis |
DOI: | 10.6814/NCCU202100652 |
Appears in Collections: | [經營管理碩士學程EMBA] 學位論文
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