Loading...
|
Please use this identifier to cite or link to this item:
https://nccur.lib.nccu.edu.tw/handle/140.119/131103
|
Title: | 挑戰性工作經驗與職涯成功──壓力思維觀點之研究 Challenging job experiences and career success: a perspective of stress mindset |
Authors: | 劉凡瑩 Liu, Fan-Ying |
Contributors: | 郭建志 Kuo, Chien-Chih 劉凡瑩 Liu, Fan-Ying |
Keywords: | 挑戰性工作經驗 個人資源 壓力思維 職涯成功 Challenging job experiences Personal resources Stress mindset, Career success |
Date: | 2020 |
Issue Date: | 2020-08-03 17:56:43 (UTC+8) |
Abstract: | 挑戰性工作經驗強調透過指派員工高於現階段能力的工作任務,促使其在問題解決的過程中進行學習並提升自己的知識與能力。挑戰性工作經驗過去被強調能帶來許多正向的影響,然而,近年的研究也逐漸注意到具挑戰性工作經驗的工作任務作為一種挑戰型壓力源,對個體造成負向影響的可能性。面對挑戰性工作經驗帶來的分歧影響,過去雖然也曾從壓力的角度進行探討,並提出採取不同壓力因應策略或調整壓力來源來改善挑戰性工作經驗的負面影響,然而,卻往往忽略了個體根本上如何看待壓力,也就是其抱持的工作壓力思維,可能才是影響後續壓力反應與結果的關鍵。本研究嘗試從壓力思維的觀點出發,探討個體面對工作壓力抱持正向壓力思維時,是否能使挑戰性工作經驗對個人資源帶來正向提升,並且當個人在該職涯中獲得較多個人資源時,是否會反應在職涯成功的達成上。本研究採用問卷調查法,以台灣企業工作年資滿半年之正職員工為研究樣本,進行兩階段網路問卷施測。第一階段共回收673份問卷,第二階段共回收有效樣本396份,有效回收率約59%。研究結果顯示,挑戰性工作經驗與員工工作壓力思維之交互作用在預測員工之個人資源上並無顯著效果;但員工之個人資源確實能夠正向預測其職涯成功。而在額外分析中,發現挑戰性工作經驗不僅正向影響員工組織自尊,更會透過組織自尊的增加提升其職涯成功。最後,本研究針對結果進行討論,並說明研究貢獻、研究限制與未來研究方向。 Challenging job experiences (CJE) refer to assigning work activities which beyond employees’ current competences to motivate employees to think about current situations in alternative ways, or to develop their knowledge and ability initiatively through solving challenging work situations. While most of the past research emphasized on the bright side of CJE, some argued about the negative influences on employees based on the transactional stress theory, which suggested alleviating negative consequences of CJE through positive stress coping strategies or adapting to stressors directly. This study tries to raise awareness on the individual’s belief on stress, also known as stress mindset, and proposes a mediated moderation model of CJE. The model examines whether the interaction effect of CJE and employees’ stress mindset of job is associated with employees’ personal resources and the distinctive mediated moderation effect may further help employees achieve career success. Sample of 396 Taiwan full-time employees with total tenure above 6 months were collected through two-wave questionnaires, which yields 59% of valid response rate, the results indicate that personal resources can predict career success significantly. However, the stress mindset on job doesn’t show expectant moderating effect, thus fails to validate the mediated moderation model. The present study also conducts additional analysis and finds out that organizational-based self-esteem mediates the relationship between CJE and career success. Finally, research contributions, limitations and future research directions are discussed. |
Reference: | Abele, A. E., & Spurk, D. (2009). The longitudinal impact of self-efficacy and career goals on objective and subjective career success. Journal of Vocational Behavior, 74(1), 53–62. doi : 10.1016/j.jvb.2008.10.005 Albrecht, S. L. (2015). Challenge demands, hindrance demands, and psychological need satisfaction: Their influence on employee engagement and emotional exhaustion. Journal of Personnel Psychology, 14(2), 70–79. doi : 10.1027/1866-5888/a000122 Arthur, M. B., Khapova, S. N., & Wilderom, C. P. M. (2005). Career success in a boundaryless career world. Journal of Organizational Behavior, 26(2), 177–202. doi : 10.1002/job.290 Aryee, S., & Chu, C. W. L. (2012). Antecedents and outcomes of challenging job experiences: A social cognitive perspective. Human Performance, 25(3), 215–234. doi : 10.1080/08959285.2012.684082 Bakker, A. B., & Demerouti, E. (2017). Job demands-resources theory: Taking stock and looking forward. Journal of Occupational Health Psychology, 22(3), 273–285. doi : 10.1037/ocp0000056 Bandura, A. (1986). Social foundations of thought and action. Englewood Cliffs, NJ. Bang, H., & Reio, T. G. (2017). Personal accomplishment, mentoring, and creative self-efficacy as predictors of creative work involvement: The moderating role of positive and negative affect. Journal of Psychology: Interdisciplinary and Applied, 151(2), 148–170. doi : 10.1080/00223980.2016.1248808 Bennett, N., & Lemoine, G. J. (2014). What a difference a word makes: Understanding threats to performance in a VUCA world. Business Horizons, 57(3), 311–317. doi : 10.1016/j.bushor.2014.01.001 Blau, G. J. (1985). The measurement and prediction of career commitment. Journal of Occupational Psychology, 58, 277–288. doi : 10.1111/j.2044-8325.1985.tb00201.x Bowling, N. A., Eschleman, K. J., Wang, Q., Kirkendall, C., & Alarcon, G. (2010). A meta-analysis of the predictors and consequences of organization-based self-esteem. Journal of Occupational and Organizational Psychology, 83(3), 601–626. doi : 10.1348/096317909X454382 Buse, K. R. (2009). Why they stay: The ideal selves of persistent women engineers. Case Western Reserve University., (December), 1–39. Cao, J., & Hamori, M. (2019). How can employers benefit most from developmental job experiences? The needs–supplies fit perspective. Journal of Applied Psychology. doi : 10.1037/apl0000449 Carette, B., Anseel, F., & Lievens, F. (2013). Does career timing of challenging job assignments influence the relationship with in-role job performance? Journal of Vocational Behavior, 83(1), 61–67. doi : 10.1016/j.jvb.2013.03.001 Carson, K. D., Carson, P. P., Lanford, H., & Roe, C. W. (1997). The effects of organization-based self-esteem on workplace outcomes: An examination of emergency medical technicians. Public Personnel Management, 26(1), 139–155. Casper, A., Sonnentag, S., & Tremmel, S. (2017). Mindset matters: the role of employees’ stress mindset for day-specific reactions to workload anticipation. European Journal of Work and Organizational Psychology, 26(6), 798–810. doi : 10.1080/1359432X.2017.1374947 Cenciotti, R., Alessandri, G., & Borgogni, L. (2017). Psychological capital and career success over time: The mediating role of job crafting. Journal of Leadership and Organizational Studies, 24(3), 372–384. doi : 10.1177/1548051816680558 Courtright, S. H., Colbert, A. E., & Choi, D. (2014). Fired up or burned out? How developmental challenge differentially impacts leader behavior. Journal of Applied Psychology, 99(4), 681–696. doi : 10.1037/a0035790 Crum, A. J., Akinola, M., Martin, A., & Fath, S. (2017). The role of stress mindset in shaping cognitive, emotional, and physiological responses to challenging and threatening stress. Anxiety, Stress and Coping, 30(4), 379–395. doi : 10.1080/10615806.2016.1275585 Crum, A. J., Salovey, P., & Achor, S. (2013). Rethinking stress: The role of mindsets in determining the stress response. Journal of Personality and Social Psychology, 104(4), 716–733. doi : 10.1037/a0031201 DePater, I. E., Van Vianen, A. E., Bechtoldt, M. N., & Klehe, U. (2009). Employees’ challenging job experiences and supervisors’ evaluations of promotability. Personnel Psychology, 62(2), 297–325. doi : 10.1111/j.1744-6570.2009.01139.x Dong, Y., Seo, M. G., & Bartol, K. M. (2014). No pain, no gain: An affect-based model of developmental job experience and the buffering effects of emotional intelligence. Academy of Management Journal, 57(4), 1056–1077. doi : 10.5465/amj.2011.0687 Dragoni, L., Tesluk, P. E., Russell, J. E., & Oh, I. S. (2009). Understanding managerial development: Integrating developmental assignments, learning orientation, and access to developmental opportunities in predicting managerial competencies. Academy of Management Journal, 52(4), 731–743. Graen, G. B., & Uhl-bien, M. (1995). Relationship-based approach to leadership: Development of leader-member exchange (LMX) theory of leadership over 25 years: Applying a multi-level multi-domain perspective. Management Department Faculty Publications, 57(Lmx), 30. Retrieved from https://digitalcommons.unl.edu/cgi/viewcontent.cgi?article=1059& context=managementfacpub Green, K. W., Medlin, B., & Whitten, D. (2003). Developing optimism to improve performance: An approach for the manufacturing sector. Industrial Management and Data Systems, 104(1–2), 106–114. doi : 10.1108/02635570410522071 Greenhaus, J. H. (1987). Career management. Hinsdale, IL: Dryden. Hall, D. T. (1971). A theoretical model of career subidentity development in organizational settings. Organizational Behavior and Human Performance, 6(1), 50–76. doi : 10.1016/0030-5073(71)90005-5 Hall, D. T. (1976). Careers in organizations. Santa Monica, CA: Goodyear. Heslin, P. A. (2003). Self- and other-referent criteria of career success. Journal of Career Assessment, 11(3), 262–286. doi : 10.1177/1069072703254500 Hobfoll, S. E. (1989). Conservation of resources: A new attempt at conceptualizing stress. American Psychologist, 44(3), 513–524. Hobfoll, S. E. (2001). The influence of culture, community, and the nested-self in the stress process: Advancing conservation of resources theory. Applied Psychology, 50(3), 337–421. doi : 10.1111/1464-0597.00062 Jensen, S., Luthans, K., Lebsack, S. and Lebsack, R. (2007). Optimism and employee performance in the banking industry. Journal of Applied Management and Entrepreneurship, 12(3), 57–72. doi : 10.1016/j.jaci.2012.05.050 Kilby, C. J., & Sherman, K. A. (2016). Delineating the relationship between stress mindset and primary appraisals: preliminary findings. SpringerPlus, 5(1). doi : 10.1186/s40064-016-1937-7 Korman, A. K. (1970). Toward an hypothesis of work behavior. Journal of Applied Psychology, 54(1 PART 1), 31–41. doi : 10.1037/h0028656 Lazarus, R. S., & Folkman, S. (1984). Stress, appraisal, and coping. Springer. New York, NY. Lazarus, R. S., & Folkman, S. (1987). Transactional theory and research on emotions and coping. European Journal of Personality, 1(3), 141–169. doi : 10.1002/per.2410010304 LePine, J. A., Podsakoff, N. P., & LePine, M. A. (2005). A meta-analytic test of the challenge stressor–hindrance stressor framework: An explanation for inconsistent relationships among stressors and performance. Academy of Management Journal, 48(5), 764–775. doi : 10.5465/AMJ.2005.18803921 Li, P., Taris, T. W., & Peeters, M. C. W. (2020). Challenge and hindrance appraisals of job demands: one man’s meat, another man’s poison? Anxiety, Stress and Coping, 33(1). doi : 10.1080/10615806.2019.1673133 Little, T. D., Cunningham, W. A., Shahar, G., & Widaman, K. F. (2002). To parcel or not to parcel: Exploring the question, weighing the merits. Structural Equation Modeling, 9(2), 151–173. doi : 10.1207/S15328007SEM0902 Livingston, R. E. (2014). The future of organization development in a VUCA world. In The NTL Handbook of Organization Development and Change: Principles, Practices, and Perspectives: Second Edition (pp. 659–672). doi : 10.1002/9781118836170.ch34 McCauley, C. D., Ruderman, M. N., Ohlott, P. J., & Morrow, J. E. (1994). Assessing the developmental components of managerial jobs. Journal of Applied Psychology. doi : 10.1037/0021-9010.79.4.544 Muller, D., Judd, C. M., & Yzerbyt, V. Y. (2005). When moderation is mediated and mediation is moderated. Journal of Personality and Social Psychology, 89(6), 852–863. doi : 10.1037/0022-3514.89.6.852 Ng, T. W., Eby, L. T., Sorensen, K. L., & Feldman, D. C. (2005). Predictors of objective and subjective career success: A meta‐analysis. Personnel Psychology, 58(2), 367–408. Ng, T. W. H., & Feldman, D. C. (2014). A conservation of resources perspective on career hurdles and salary attainment. Journal of Vocational Behavior, 85(1), 156–168. doi : 10.1016/j.jvb.2014.05.008 O’Brien, K. E., & Beehr, T. A. (2019). So far, so good: Up to now, the challenge–hindrance framework describes a practical and accurate distinction. Journal of Organizational Behavior, 40(8), 962–972. doi : 10.1002/job.2405 Park, J., & Moghaddam, B. (2017). Impact of anxiety on prefrontal cortex encoding of cognitive flexibility. Neuroscience, 345, 193–202. doi : 10.1016/j.neuroscience.2016.06.013 Pierce, J. L., Gardner, D. G., Cummings, L. L., & Dunham, R. B. (1989). Organization-based self-esteem: Construct definition, measurement, and validation. Academy of Management Journal, 32(3), 622–648. Pierce, J. L., & Gardner, D. G. (2004). Self-esteem within the work and organizational context: A review of the organization-based self-esteem literature. Journal of Management, 30(5), 591–622. doi : 10.1016/j.jm.2003.10.001 Podsakoff, P. M., MacKenzie, S. B., Lee, J. Y., & Podsakoff, N. P. (2003). Common method biases in behavioral research: a critical review of the literature and recommended remedies. Journal of Applied Psychology, 88(5), 879–903. doi : 10.1037/0021-9010.88.5.879 Rammstedt, B., & John, O. P. (2007). Measuring personality in one minute or less: A 10-item short version of the Big Five Inventory in English and German. Journal of Research in Personality, 41(1), 203–212. doi : 10.1016/j.jrp.2006.02.001 Rodell, J. B., & Judge, T. A. (2009). Can “good” stressors spark “bad” behaviors? The mediating role of emotions in links of challenge and hindrance stressors with citizenship and counterproductive behaviors. Journal of Applied Psychology, 94(6), 1438–1451. doi : 10.1037/a0016752 Scheier, M. F., Carver, C. S., & Bridges, M. W. (1994). Distinguishing optimism from neuroticism (and trait anxiety, self-mastery, and self-esteem): a reevaluation of the Life Orientation Test. Journal of Personality and Social Psychology, 67(6), 1063–1078. doi : 10.1037/0022-3514.67.6.1063 Schulman, P. (1999). Applying learned optimism to increase sales productivity. Journal of Personal Selling and Sales Management, 19(1), 31–37. doi : 10.1080/08853134.1999.10754157 Schwarzer, R., & Jerusalem, M. (1995). Generalized self-efficacy scale. In & M. J.J. Weinman, S. Wright (Ed.), Measures in health psychology: A user’s portfolio. Causal and control beliefs (pp. 35–37). Windsor, United Kingdom: NFER-NELSON. Schwarzer, R., & Warner, L. M. (2013). Perceived self-efficacy and its relationship to resilience. In In Resilience in children, adolescents, and adults (pp. 139–150). New York, NY.: Springer. Shaffer, L. S., & Zalewski, J. M. (2011). Career advising in a VUCA environment. NACADA Journal, 31(1), 64–74. doi : 10.12930/0271-9517-31.1.64 Spurk, D., & Abele, A. E. (2014). Synchronous and time-lagged effects between occupational self-efficacy and objective and subjective career success: Findings from a four-wave and 9-year longitudinal study. Journal of Vocational Behavior, 84(2), 119–132. doi : 10.1016/j.jvb.2013.12.002 Spurk, D., Hirschi, A., & Dries, N. (2019). Antecedents and outcomes of objective versus subjective career success: Competing perspectives and future directions. Journal of Management, 45(1), 35–69. doi : 10.1177/0149206318786563 Stumpf, S. A., & Tymon, W. G. (2012). The effects of objective career success on subsequent subjective career success. Journal of Vocational Behavior, 81(3), 345–353. doi : 10.1016/j.jvb.2012.09.001 Tims, M., Bakker, A. B., & Derks, D. (2015). Job crafting and job performance: A longitudinal study. European Journal of Work and Organizational Psychology, 24(6), 914–928. doi : 10.1080/1359432X.2014.969245 Widmer, P. S., Semmer, N. K., Kälin, W., Jacobshagen, N., & Meier, L. L. (2012). The ambivalence of challenge stressors: Time pressure associated with both negative and positive well-being. Journal of Vocational Behavior, 80(2), 422–433. doi : 10.1016/j.jvb.2011.09.006 Xanthopoulou, D., Bakker, A. B., Demerouti, E., & Schaufeli, W. B. (2007). The role of personal resources in the job demands-resources model. International Journal of Stress Management, 14(2), 121–141. doi : 10.1037/1072-5245.14.2.121 Xanthopoulou, D., Bakker, A. B., Demerouti, E., & Schaufeli, W. B. (2009). Reciprocal relationships between job resources, personal resources, and work engagement. Journal of Vocational Behavior, 74(3), 235–244. doi : 10.1016/j.jvb.2008.11.003 |
Description: | 碩士 國立政治大學 心理學系 107752005 |
Source URI: | http://thesis.lib.nccu.edu.tw/record/#G0107752005 |
Data Type: | thesis |
DOI: | 10.6814/NCCU202001091 |
Appears in Collections: | [心理學系] 學位論文
|
Files in This Item:
File |
Description |
Size | Format | |
200501.pdf | | 2559Kb | Adobe PDF2 | 14 | View/Open |
|
All items in 政大典藏 are protected by copyright, with all rights reserved.
|