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Title: | 跨文化消費者於社群媒體線上購買行為差異(以台法消費者為例) Studying of Social Media Users Social Commerce Behavior In Terms Of Culture Difference: The Case Of French & Taiwanese users |
Authors: | 曾毓 Yu, Tseng |
Contributors: | 吳文傑 Wu, Jack 曾毓 Yu, Tseng |
Keywords: | 線上購物 社群商務 社會媒體行銷 線上行為 文化差異 online shopping social commerce social media marketing online behavior cultural difference |
Date: | 2020 |
Issue Date: | 2020-08-03 17:46:06 (UTC+8) |
Abstract: | During the past decade, Information technology has drastically transformed the way how people interact and communicate with each other. There’s a new era of social media which constantly shaping abundant communities without geographical boundaries which can also bridge the connection or transaction among the business like E-commerce platform, which also known as Social-commerce. This research is aiming to discover how social media becomes one of the channels that enterprises choose to build the relation with customers and in what extent of difference in terms of online purchase intentions and the cultural difference. It is believed that social media facilitates social interaction among customers, leading to more opportunities to buy. This study offers literature review to explain the concept of social commerce, the application of Hofstede’s culture dimension theory and the findings after conducting semi-constructive interview with French and Taiwanese to see the difference when comes to online purchase intentions with the possible factors that might affect the results. While further analyzing the possible causations, interestingly, we found that because of the rise of digitalization and globalization, the cultural difference in this studies was not a significantly impact on consumer behavior. |
Reference: | 1. Brandtzæg, P.B, 2010. Towards a unified Media-User Typology (MUT): a meta-analysis and review of the research literature on media-users typologies. Computers in human behavior 26 (5), 940-956. 2. Celeste See-Pui Ng, 2012, Examining The Cultural Difference In The Intention To Purchase In Social Commerce 3. Christy Ashley , Tracy Tuten, (2014) Creative strategies in social media marketing: An exploratory study of branded social content and consumer engagement 4. Esteban Ortiz-Ospina (2019): The rise of social media 5. Green, C., 1999. Ethnic evaluations of advertising: interaction effects of strength of ethnic identification, media placement and degree of racial composition. Journal of Advertising 28 (1), 49-64 6. Hendriks, F., Zourids, S, 1999. Cultural biases and new media for the public domain: Cui Bonn. In: Thompson, M., Grendstad, G., selle P. (Eds.), Cultural Theory as Political Science. Routledge, London, pp. 121-137 7. Henry Burrell (2020) Facebook Shops: How and when can I sell on Facebook and Instagram? 8. Hofstede, G., Hofstede, G. J., 2011. Dimensions of national cultures. 9. Hui Zhang (2019), On the development trend of cross-border E-commerce in China under the trend of International E-commerce (Statista) 10. J. Clement, 2019, Social commerce - Statistics & Facts 11. Kiera Abbamonte (2018) Social Commerce For Retail: What Is It and 3 Examples of Retailers Doing it Well 12. Liang, T. P., & Turban, E. (2011). Introduction to the special issue social commerce: a research framework for social commerce. International Journal of Electronic Commerce, 16(2), 5e14. 13. M. Mäki, T. Toivola (2019) GLOBAL ECOMMERCE DEVELOPMENT – JOINING THE RESOURCES OF UNIVERSITIES AND ENTERPRISES FOR NEW MARKETS 14. Mardsen, P. (2010). Social commerce: Monetizing social media. Hamburg, Germany:Syzygy Deutschland Gmbh. 15. Parise, S., and Guinan, P. J (2008). Marketing using Web 2.0. In R. Sprague (ed.), Proceedings of the 41st Hawaii International Conference on System Sciences, Hawaii, HI(January, 2008) IEEE Computer Society Press, Washington, DC 16. Paul M. Leonardi, Marleen Huysman, Charles Steinfield (2013) Enterprise Social Media: Definition, History, and Prospects for the Study of Social Technologies in Organizations 17. Sanjukta Pookulangara, Kristian Koesler, 2011. Cultural influence on consumers’ usage of social networks and it’s impact on online purchase intentions 18. Schwarz, M., Thompson, M., 1990. Divided We Stand: Redefining Politics, Tech- nology and Social Choice. Harvester Wheatsheaf, New York. 19. Social media marketing trend in Asia 2019 20. Wang, C. N., and Zhang, P. (2012) The evolution of social commerce: the people management, technology, and information dimensions. Communications of the Association for Information Systems, 1–23. 21. We Are Social and Hootsuite’s 2019 Global Digital report |
Description: | 碩士 國立政治大學 國際經營管理英語碩士學位學程(IMBA) 107933014 |
Source URI: | http://thesis.lib.nccu.edu.tw/record/#G0107933014 |
Data Type: | thesis |
DOI: | 10.6814/NCCU202001083 |
Appears in Collections: | [國際經營管理英語碩士學程IMBA] 學位論文
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