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    Title: Contemporary Public Sector Productivity Values: Narrower Scope, Tougher Standards, and New Rules of the Game
    Authors: Wart, Montgomery Van
    柏門
    Berman, Evan M.
    Contributors: 亞太博
    Keywords: Productivity;Public sector;Government bureaucracy;Quality management;Social ethics;Civil service;Design analysis;New Deal
    Date: 1999-03
    Issue Date: 2018-11-20 17:13:06 (UTC+8)
    Abstract: The whole nature of productivity has changed irrevocably in the 1990s. The scope, the standards, and the rules (and systems) by which productivity is achieved all have shifted dramatically. The value and ethical implications are enormous. The "right" scope of the public sector is narrower; the general standards are tougher (sometimes substantially so); and allowable rules used for personnel systems, purchasing, and even organizational structures are tending heavily toward leanness and flexibility. These changes are difficult for managers who must adjust and exert leadership in an ambiguous environment and for employees who have broader responsibilities and often fewer resources and less support. Yet, these changes are likely to lead to reinvigorated systems and a better balance of values for the public sector in the long run.
    Relation: Public Productivity & Management Review, Vol.22, No.3 , pp. 326-347
    Data Type: article
    DOI link: http://dx.doi.org/10.2307/3380707
    DOI: 10.2307/3380707
    Appears in Collections:[International Program in Asia-Pacific Studies\n(IMAS/IDAS)] Articles

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