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    題名: 以情感事件理論探討不當督導與不當員工行為之關係:知覺相似性的調節效果
    An Affective Events Theory Perspective of Abusive Supervision and Employees’ Abusive Behavior: The Moderating Role of Perceived Similarity
    作者: 蘇雨純
    Su, Yu-Chun
    貢獻者: 胡昌亞
    Hu, Chang-Ya
    蘇雨純
    Su, Yu-Chun
    關鍵詞: 不當督導
    不當行為
    心情
    知覺相似性
    情感事件理論
    Abusive supervision
    Moods
    Abusive behavior
    Affective Events Theory
    日期: 2018
    上傳時間: 2018-07-03 17:39:40 (UTC+8)
    摘要: 本研究以「情感事件理論」為基礎,探討部屬正負向工作心情是否中介不當督導與不當員工行為間之關係,並進一步檢驗部屬知覺與主管之相似性是否調節不當督導與部屬工作心情間的關係。本研究共收集187組來自不同行業的主管部屬配對問卷,並以階層多元迴歸分析進行假設檢驗。結果顯示,雖然不當督導與部屬正向及負向心情有顯著的相關,但只有正向心情中介不當督導與不當員工行為之關係。而部屬知覺相似性則僅調節不當督導與部屬負向心情間之關係,當知覺相似性低時,不當督導與部屬負向心情間的正向關係越強。本研究亦針對研究結果之理論與管理意涵進行討論。
    Using the Affective Events Theory (AET, Weiss & Cropanzano, 1996) as the foundation, this study examined the mediating roles of employees’ positive and negative moods in the relationship between supervisors’ abusive supervision and employees’ abusive behavior. Furthermore, this study also examined the moderating role that employees` perceived similarity to the supervisor plays in the relationship between supervisors’ abusive supervision and employees’ abusive behavior. Using survey data collected from 187 supervisor-employee dyads in various industries, hypothesis testing was examined by hierarchal multiple regression analyses. Results indicated that while supervisors’ abusive supervision was significantly related to employees’ positive moods and negative moods, only positive moods mediated the relationship between supervisors’ abusive supervision and employees’ abusive behavior. Furthermore, employees’ perceived similarity to the supervisor only moderated the relationship between supervisors’ abusive supervision and employees` negative moods such that the positive relationship between supervisors’ abusive supervision and employees’ negative moods was stronger when the perceived similarity was low. Theoretical and practical implication of the findings are discussed.
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    描述: 碩士
    國立政治大學
    企業管理研究所(MBA學位學程)
    106363033
    資料來源: http://thesis.lib.nccu.edu.tw/record/#G0106363033
    資料類型: thesis
    DOI: 10.6814/THE.NCCU.MBA.004.2018.F08
    顯示於類別:[企業管理研究所(MBA學位學程)] 學位論文

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