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Please use this identifier to cite or link to this item: https://nccur.lib.nccu.edu.tw/handle/140.119/113615

Title:	Nurses’ use of mobile instant messaging applications: A uses and gratifications perspective
Authors:	林翠絹 Bautista, John Robert Lin, Trisha T.C.
Contributors:	傳播學院
Keywords:	Philippines;mobile instant messaging applications;nurses;smartphone;social media
Date:	2017
Issue Date:	2017-10-16 12:08:34 (UTC+8)
Abstract:	AIM: To explore how and why mobile instant messaging applications are used by Filipino nurses as part of their work. METHODS: Guided by the uses and gratifications theory, in-depth interviews with 20 staff nurses working in 9 hospitals (ie, 4 private and 5 public hospitals) in the Philippines were conducted in July 2015. Interview data were analysed through a phenomenological perspective to thematic analysis. RESULTS: Results show that mobile instant messaging applications such as Facebook Messenger and Viber were mostly used by staff nurses and these were accessed using their own smartphones. Thematic analysis indicates that they were used to meet staff nurses` need for information exchange, socialization, and catharsis. Moreover, user interactions vary depending on members within a chat group. For instance, communication via mobile instant messaging applications are much formal when superiors are included in a chat group. CONCLUSION: In general, the results show that mobile instant messaging applications are routinely used by Filipino staff nurses not only for clinical purposes (ie, information exchange) but also for non-clinical purposes (ie, socialization and catharsis). This paper ends with several practical and theoretical implications including future research directions.
Relation:	International Journal of Nursing Practice
Data Type:	article
DOI:	10.1111/ijn.12577
Appears in Collections:	[Department of Journalism] Periodical Articles

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