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    Title: 先見之明:由使用者視角看清明上河圖策展創新
    The Insight of Foresight: The Innovation of River of Wisdom Curating from the Perspective of User
    Authors: 楊智華
    Yang, Chih-Hua
    Contributors: 蕭瑞麟
    Hsiao, Ruey Lin
    楊智華
    Yang, Chih-Hua
    Keywords: 博物館策展
    服務創新
    先備知識
    吸納能力
    使用者導向創新
    Museum curating
    Service innovation
    Prior knowledge
    Absorptive capacity
    User centric innovation
    Date: 2017
    Issue Date: 2017-09-13 14:26:12 (UTC+8)
    Abstract: 博物館的策展面臨空前未有的挑戰。觀眾越來越無法忍受曲高和寡的展覽。制式化的文物展示已經無法滿足當代觀眾的需求。不管是靜態的文物陳列,或是以科技動態的呈現文物與觀眾互動,都漸漸不被青睞。觀眾需要的是感動,要能夠看得懂文物背後的知識,要能夠體會文物所帶來的啟發。可是,為什麼即使向觀眾詢問策展的需求,但是所得到的反饋卻只是行政類的建議。本研究由使用者導向創新的角度重新檢視這個議題,並且點出「先備知識」的重要性。本研究指出,如果要讓使用者成為創新的來源,必須要讓使用者先擁有先備知識。當使用者具備了吸納能力,他們的建議才能夠成為有效地創新來源。本文以清明上河圖為例,先分析使用者在不具備先備知識時,會有怎樣的反饋;再分析他們具備先備知識時,反饋會有怎麼樣的不同。觀念上,本研究點出策展人如何透過先備知識取得使用者的策展創意。實務上,本研究分析如何運用先備知識強化使用者創新。創新者必須要理解,技術優良的研發成果並不會解決使用者所遭遇的問題,也不會滿足他們的需求。讓使用者具備先備知識,成熟的創意便可源源不絕的取得,使得創新不再孤芳自賞,而能造福人群。
    Museums’ curating businesses have faced unprecedented challenges. Increasingly, audiences become less tolerant toward highbrow types of exhibition. Typical exhibition of artifacts can no longer satisfy modern audiences’ needs. No matter it is static exhibition of artifacts, or dynamic demonstration of technology by means of audience interaction; traditional approaches to museum exhibitions are no more favored by audiences. Audiences desire to be touched by moving stories behind artifacts and appreciate the enlightenment from artifacts. However, it often baffles curators that efforts putting into audience surveys usually attract merely feedback concerning administrative improvements, rather than better innovation of exhibition. This research examines this issue from the lens of user-centric innovation and point out the importance of prior knowledge. This study found that if users were to become a core source of innovation, they must behold prior knowledge of a given domain. When users acquire absorptive capacity, their input could become effective source of innovation. This thesis examines River of Wisdom in two phases. The first examines users’ feedback when they do not have prior knowledge; the second phase examines their input towards exhibition contents when they acquire prior knowledge of the given artifacts. Conceptually, this study analyzes how curators may obtain creative ideas for exhibition innovation from users’ prior knowledge. Practically, this thesis examines how the analysis of users’ prior knowledge may enhance user innovation. Innovators must apprehend that new products that are technically excellent might not necessarily solve users’ problems, nor might fulfill their needs. Users must be equipped with prior knowledge of artifacts so as to provide continued sources of mature creativity. As such, narcissistic innovations could be minimized while practical innovations could benefit people.
    Reference: 一、中文文獻
    蕭瑞麟,2017,《不用數字的研究:質性研究的思辨脈絡》,臺北:五南學術原創系列。
    蕭瑞麟,2016,《思考的脈絡:創新可能不擴散》,臺北:天下文化學術叢書。
    張婉真,2015,《當代博物館展覽的敘事轉向》,臺北:國立臺灣藝術大學、遠流出版公司
    王嵩山,2015,《博物館、思想與社會行動》,臺北:遠足文化。
    劉婉珍,2011,《博物館觀眾研究》,臺北:三民。
    林崇熙,2010,《跨域建構.博物館學》,臺北:雅凱電腦語音。
    蘇升乾,2012,《清明上河讀宋朝》,香港:商務印書館。
    曹星原,2012,《同舟共濟 : 清明上河圖與北宋社會的衝突妥協》,台北:石頭出版社。
    余 輝,2015,《隱憂與曲諫 : 清明上河圖解碼錄》,北京市 : 北京大學。
    野島剛著、張惠君譯,2013,《謎樣的清明上河圖》,臺北:聯經出版事業公司。
    薛鳳旋,2015,《清明上河圖與北宋城巿化》,香港:中和出版有限公司。
    呂佳靜,2015,《使用者體驗導向之策展創新原則:以國立故宮博物院「明代四大家─文徵明特展」為例》,東吳大學企業管理系碩士學位論文,臺北。
    陳琬茹,2016,《跨域策展:以「清明上河圖」為例》,東吳大學企業管理系碩士學位論文,臺北。
    蕭瑞麟、歐素華、陳蕙芬,2014. 「劣勢創新:梵谷策展中的隨創行為」,《中山管理評論》,第22卷,第2期,323~367頁。
    林崇熙,2007,「灰色博物館:詮釋與溝通的動力基地」,《博物館學季刊》,第21卷,第4期,5~25頁。
    劉婉珍,2000,「博物館蒐藏的意義與影響」,《博物館學季刊》, 國立自然科學博物館, 第14卷第3期, 3~9頁。
    耿鳳英, 2017,「突破與創新-論國家博物館展示的新視野」,《 博物館學季刊》, 第31卷第3期, 79~98頁。
    耿鳳英,2011,「誰的故事?―論博物館展示詮釋」,《博物館學季刊》,第25期第3卷,99~109+ 111頁。
    國立故宮博物院,國立故宮博物院中程施政計畫(106-109年度) ,106年6月25日,https://www.npm.gov.tw/Article.aspx?sNo=03006230
    傅斌暉,以學校教育觀點解讀博物館觀眾研究,2017年8月25日,http://www.csghs.tp.edu.tw/~benson/art_education/museums/visitor_study.htm
    柱下史,百萬人口的北宋開封:竟比北京、上海老城區人口密度更大,上網日期106年06月25日,檢自https://kknews.cc/zh-tw/history/n55oj95.html
    中央社何宏儒譯,世界城巿日 十大背景資料報你知,106年6月25日,http://www.chinatimes.com/realtimenews/20161031002489-260408
    二、英文文獻
    Rogers, E. M. (2010). Diffusion of innovations: Simon and Schuster.
    Baldwin, C., Hienerth, C., & von Hippel, E. 2006. How user innovations become commercial products: a Theoretical investigation and case study. Research Policy, 35(9): 1291-1313.
    Cohen, W. M., & Levinthal, D. A. 1990. Absorptive capacity: A new perspective on learning and innovation. Administrative Science Quarterly, 15: 128-152.
    Langley, A. 1999. Strategies for theorizing from process data. Academy of Management Review, 24(4): 691-710.
    Shah, S. K., & Tripsas, M. 2007. The accidental entrepreneur: The emergent and collective process of user entrepreneurship. Strategic Entrepreneurship Journal, 1(1‐2): 123-140.
    Shane, S. 2000. Prior knowledge and the discovery of entrepreneurial opportunities. Organization Science, 11(4): 448-469.
    von Hippel, E. 1988. The sources of innovation. New York: Oxford University Press.
    von Hippel, E. 2007. Horizontal innovation networks: by and for users. Industrial & Corporate Change, 16(2): 293-315.
    Yin, R. K. 1994. Case Study Research: Design and Methods. Thousand Oaks, CA: Sage.
    Description: 碩士
    國立政治大學
    經營管理碩士學程(EMBA)
    102932118
    Source URI: http://thesis.lib.nccu.edu.tw/record/#G0102932118
    Data Type: thesis
    Appears in Collections:[經營管理碩士學程EMBA] 學位論文

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