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    Title: 團隊發展歷程對新創事業營運影響之研究—以個案公司為例
    The impact of team developmental process on the entrepreneurial performance - Case study companies as example
    Authors: 呂文正
    Lu, Wen Cheng
    Contributors: 季延平
    呂文正
    Lu, Wen Cheng
    Keywords: 團隊管理
    發展歷程
    創業管理
    質性研究
    個案研究
    Team Management
    Developmental Process
    Entrepreneurship Management
    Qualitative Research
    Case Study
    Date: 2010
    Issue Date: 2016-05-09 15:20:12 (UTC+8)
    Abstract: 在創業的過程中,資源與整體能力的累積是依循漸進的。從一開始的小團隊、小規模經營,到後來以組織戰擴張營業額與營運績效,可謂是成功創業案例中,相當重要的歷程。如何能創業成功,創業的演變歷程扮演了相當關鍵的角色。有道是「萬丈高樓平地起」,一個企業要能克服瓶頸,才能成長茁壯。

    如何能夠讓創業的過程中更有效管理,就是本研究欲探討的重點。本研究利用Tuckman在1977年所發表的團隊發展歷程理論,整合了個案研究,並透過創業家的訪談,進行團隊與創業管理的探討。透過團隊發展歷程理論中,對於形成階段、風暴階段、規範階段、表現階段、終止階段等團隊發展歷程五大階段的分析,了解到銷貨與通路管理、人力資源管理、財務管理、研發管理、生產管理等等議題,並且結合文獻回顧與專家訪談的方式,作出結論與建議。

    在個案選擇的部分,本研究是以電子相關的創業作為個案,其中的C公司是經營DRAM與FLASH的銷貨作為營運主力,H公司則是以電源管理相關的電子零組件、模組作為利基點。整體來說,本研究以電子相關的創業團隊探討為主,希望能對產業界與學術界有所助益。
    In the course of establishing a business, resources and overall capacity usually accumulate step by step. It begins with a small team, small-scale operation and gradually expands its turnover and performance, which can be described as an indispensible process among any successful cases, and the entrepreneurial developmental process also plays a critical role. As a saying goes, "Every skyscraper starts from scratch", a company must be able to overcome its bottlenecks in order to grow.

    How to make management more efficient during the developmental process is the focus of this study. This study utilizes the theory of Team Developmental Process published by Tuckman in 1977, integrating case studies and interviews with entrepreneurs to discuss team and entrepreneurial management. Analyzing the theory of team development process, which includes forming stage, storming stage, norming stage, performing stage, and adjourning stage, I gained an insight into several issues such as the sales and channel management, human resources management, financial management, R & D management, production management. Combining literature review and interviews with experts, I reach my conclusions with some suggestions at the end.

    In terms of case selection, this study uses electronics-related firms as case study, among which, the sales of C Company specializes on DRAM and FLASH, whereas H Company on power management, electronic components and modules as its niche point. Overall, this study focuses on electronics-related entrepreneurial team, hoping to be helpful to the industry as well as the academia.
    目錄 I
    表目錄 III
    圖目錄 IV
    附錄 V

    第一章 緒論 1
     第一節 研究背景與動機 1
     第二節 研究架構與目的 2
     第三節 研究問題 4
    第二章 文獻回顧 6
     第一節 新創事業 6
     第二節 團隊理論 7
     第三節 團隊因素 8
     第四節 團隊發展歷程 11
    第三章 研究設計與實施方法 14
     第一節 研究過程 14
     第二節 訪談名單 14
     第三節 研究限制 15
    第四章 新創事業個案 16
     第一節 C公司個案 16
      壹 形成階段(forming stage) 16
      貳 風暴階段(storming stage) 18
      參 規範階段(norming stage) 20
      肆 表現階段(performing stage) 26
      伍 終止階段(adjourning stage) 33
      陸 團隊發展歷程小結 35
     第二節 H公司個案 36
      壹 形成階段(forming stage) 36
      貳 風暴階段(storming stage) 42
      參 規範階段(norming stage) 47
      肆 表現階段(performing stage) 57
      伍 終止階段(adjourning stage) 62
      陸 團隊發展歷程小結 70
    第五章 結論與建議 73
     第一節 產業情形與週邊環境對新創事業團隊影響 73
     第二節 新創事業團隊之團隊因素研析 86
     第三節 對團隊發展歷程理論之建議 88
    參考文獻 91
    附錄 94

    表目錄

    表3-2.1 本次研究全體受訪名單 14
    表4-1.1 C公司之形成階段各團隊因素 16
    表4-1.2 C公司之風暴階段各團隊因素 19
    表4-1.3 C公司之規範階段各團隊因素 20
    表4-1.4 C公司之表現階段各團隊因素 26
    表4-1.5 C公司之終止階段各團隊因素 33
    表4-2.1 H公司之形成階段各團隊因素 37
    表4-2.2 H公司之風暴階段各團隊因素 42
    表4-2.3 H公司之規範階段各團隊因素 47
    表4-2.4 H公司之表現階段各團隊因素 57
    表4-2.5 H公司之終止階段各團隊因素 62

    圖目錄

    圖1-2.1 本研究之研究架構 4
    圖5-1.1 形成階段之共通性與差異性比較 73
    圖5-1.2 風暴階段之共通性與差異性比較 76
    圖5-1.3 規範階段之共通性與差異性比較 79
    圖5-1.4 表現階段之共通性與差異性比較 81
    圖5-1.5 終止階段之共通性與差異性比較 84

    附錄

    附錄一 C公司L先生訪談記錄 94
    附錄二 H公司P先生訪談記錄 128
    Reference: 中文文獻:

    1、田靜婷,2003,影響高科技產業研發團隊學習績效相關因素之研究,彰化師範大學工業教育學系博士論文。
    2、沈介文、陳月娥、周毓敏、陳銘嘉,2005,以團隊歷程觀點探討團隊結構與績效之關聯-以團隊信任為中介變項,人力資源管理學報。
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    英文文獻:

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    2、Bradach, J. L., & Eccles, R. G. 1989. Price, authority and trust: From ideal types to pluralforms. Annual Review (of) Sociology, 15: 97-118.
    3、Campion, M. A., Medsker, G. J., & Higgs. A. C. 1993. Relations between work groupcharacteristics and effectiveness: Implications for designing effective work groups.Personnel Psycholog, 46: 823-850.
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    10、LePine, J. A., Hanson, M. A., Borman, W. C., & Motowidlo, S. J. 2000. Contextualperformance and teamwork: Implications for staffing. Research in Personnel andHuman Resources Management, 19: 53-90.
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    Description: 碩士
    國立政治大學
    經營管理碩士學程(EMBA)
    96932404
    Source URI: http://thesis.lib.nccu.edu.tw/record/#G0096932404
    Data Type: thesis
    Appears in Collections:[經營管理碩士學程EMBA] 學位論文

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