Loading...
|
Please use this identifier to cite or link to this item:
https://nccur.lib.nccu.edu.tw/handle/140.119/95176
|
| Title: | 建構信任模型探討合作夥伴間資訊分享之意願
Constructing the model of trust to discuss the will of information sharing between partner relationship |
| Authors: | 張瓊云 |
| Contributors: | 林我聰
張瓊云 |
| Keywords: | 信任機制
資訊分享
決策實驗室法
網路程序分析法
模糊理論
Trust Mechanism
Information Sharing
Decision Making Trial and Evaluation Laboratory
Analytic Network Process
Fuzzy |
| Date: | 2010 |
| Issue Date: | 2016-05-09 15:18:44 (UTC+8) |
| Abstract: | 由於跨組織關係的出現，企業為增加全球競爭力，供應鏈管理已成為非常重要的議題。其所重視的不僅是功能性的連結，亦著重於內部的流通，因此非常注重供應鏈成員間的資訊分享，用以創造長期永久的利潤。而為達到此目的，企業與企業彼此會互相逹成共識，進而相互結盟成為夥伴關係，這樣的夥伴關係是建立於相互信任、共擔風險與利益共享上，因此可藉由夥伴關係的建立，達到相互的信任進而願意資訊分享，如此不但可取得競爭優勢，並可創造出比企業個體更大的事業績效（Lambert et al., 1996）。
由上述得知，供應鏈組織中夥伴關係的建立常會牽涉到信任的形成，並用此來考量是否願意分享資訊。所以本研究針對資訊分享的議題，探討合作夥伴的信任程度對資訊分享的意願兩者是否有影響，藉由此協助企業在實施供應鏈管理上能有較適當的依循。即是希望建構一個信任函數，並經由運算設定此函數的門檻值進而探討資訊分享意願，若合作夥伴達信任門檻值，則彼此是願意資訊分享的；而針對未達門檻值的合作夥伴，可藉由信任函數中最具效益的構面指標，進行最有效的績效改善，提升供應夥伴的品質、服務、交貨速度及成本等等，用以達到信任門檻值，增加合作夥伴間資訊分享的意願。
因此本研究主要目的為建構一信任函數模型，使合作夥伴達到信任門檻，增加資訊分享意願，最終希望能提升整體供應鏈的績效表現。
Because of Inter-organizational Relationships’ appearance, enterprises are in order to increase the global competitiveness, supplying chain management has already become very important topic. That pays attention to not only functional linking of ones, also focus on internal circulation. Therefore it pays much attention to supplying the information sharing among a member of the chain. And for achieve this purpose, among enterprises reach an agreement to form an alliance and become the partnership. Such a partnership is founded on trust in each other, taking risks together and benefits-sharing. So they can reach mutual trust then would like to carry on information sharing by setting up the partnership. That not only can make the competition advantage, but also can create the performance greater than the individual enterprise （Lambert et al., 1996）.
Consequently setting up the partnership regular involves in forming trust in supply chain. So we can use this viewpoint to consider would like to share information or not. Hence the research focuses on information sharing to probe into the relation between the degree of trust in the partnership and the willingness of information sharing.That is that builds and constructs a trust function, and sets up the threshold value via operation and then discusses the willingness of information sharing. If the cooperative partner reaches the value of threshold will willing to share information between each other. And aimed at cooperative partners who can’t reach the value of threshold, they can precede the most effective performance by using the beneficial dimension. Then improve their quality, service, delivery pace and cost, etc., in order to reach the will of information sharing. |
| Reference: | 1.潘俊宏，民94，一衡量供應鏈績效之整合性架構，國立中央大學工業管理研究所碩士論文。
2.李佳芳，民96，綠色供應鏈中供應商評選之研究，國立政治大學資訊管理研究所碩士論文。
3.林志益，民92，平板鋼鐵業企業資源規劃系統評選關鍵模組之研究，國立中山大學企業管理學系碩士論文。
4.黃昌達，民98，供應商評選時安全程度評估之硏究，國立政治大學資訊管理研究所碩士論文。
5.鄭書季，民94，多目標模糊偏好規劃法求解AHP及ANP優先權重，暨南資管碩士論文。
6.陳哲昌，民91，最適防災社區管理組織之研究－以山坡地社區為例，華梵大學大學工業管理學系研究所未出版之碩士論文。
7.蘇家弘，民95，以灰區間數修正模糊層級分析法下專家意見評估模式進行供應商選擇，國立政治大學資訊管理研究所碩士論文。
8.蘇家弘，民95，以灰區間數修正模糊層級分析法下專家意見評估模式進行供應商選擇，政治大學資訊管理學系碩士論文。
9.楊豐松，民83，整合式智慧型系統在資訊篩選上之研究－結合類神經網路與模糊理論以證券市場預測為例，國立政治大學資訊管理研究所碩士論文。
10.楊亨利，民92，線上購物網站值得消費者信任的因素之研究，資訊社會研究，頁139-174。
11.Barber, B. The Logic and Limits of Trust, New Brunswick, NJ: Rutgers University Press, 1983.
12.Barry Shore and A.R. "Evaluating the information sharing capabilities of supply chain partners A fuzzy logic model," International Journal of Physical Distribution & Logistics Management (33:9) 2003, pp. 804-824.
13.Blum, D. "Croosing the Enterprise with LAN E-mail Message," Network world (9:9) 1992, pp. 43-54.
14.Buckley, J. J. "Fuzzy Hierarchical Analysis," Fuzzy Sets and Systems (17:2) 1985, pp. 233-247.
15.Chen, C. T. "Extensions of TOPSIS for group decision-making under fuzzy environment," Fuzzy Sets and Systems (114:1) 2000, pp. 1-9.
16.Csutora, R. and Buckley, J. J. "Fuzzy hierarchic al analysis: the Lambda-Max method, " Fuzzy Sets and Systems (120:2) 2001, pp. 181-195.
17.McKnight, D.H., Choudhury, V., and Kacmar, C. "The impact of initial consumer trust on intentions to transact with a website: a trust building model, " Journal of Strategic Information Systems (11:3–4) 2002, pp. 297-323.
18.Earle, T. C., Cvetkovich, G. T. Social Trust. Towards a Cosmopolitan Society, London: Praeger, 1995.
19.Ganesan, S., and Hess, R. "Dimensions and levels of trust: Implications for commitment to a relationship, " Marketing Letters (8) 1997, pp. 439-448.
20.Garter, J. R. and Ferrin, B. G. "The Impact of Transportation Costs on Supply Chain Management," Journal of Business Logistics (16:1) 1995, pp. 189-212.
21.Gentry, J. J. "The Role of Carriers in Buyer–Supplier Strategic Partnerships：A Supply Chain Management Approach," Journal of Business Logistics (17:2) 1996, pp. 35-55.
22.Buckly, J. J., Feuring, T., and Hayashi, Y. "Fuzzy hierarchical analysis revisited," European Journal of Operational Research (129:1) 2001, pp. 48-64.
23.Kasperson, R.E., Golding, D., and Tuler, S. "Social Distrust as a Factor in siting Hazardous Facilities and Communicating Risks," Journal of Social Issues (48:4) 1992, pp. 161-187.
24.Lusch, R. F., and Brown, J. R. "Interdependency, Contracting, and Relational Behavior in Marketing Channel," Journal of Marketing (60:4) 1996, pp. 19-38.
25.Mayer, R.C., Davis, J.H. and Schoorman, F. D. "An Integrative Model of Organizational Trust," Academy of Management Review (20:3) 1995, pp. 709-734.
26.McKnight, D. H. and Chervany, N. L. "What Trust Means in E-Commerce Customer Relationship: An Interdisciplinary Conceptual Typology," International Journal of Electronic Commerce (6:2) 2002, pp. 35-59.
27.Mead, L.M., and Rogers, K.J. "Enhancing a manufacturing business process for agility," Portland International Conference on Management and Technology 1997, pp. 638-641.
28.Mikhailov, L. "Fuzzy programming method for deriving priorities in the analytic hierarchy process," Journal of the Operational Research Society (51:3) 2000, pp.341-349.
29.Mikhailov, L. "Group prioritization in the AHP by fuzzy preference programming method," Computers & Operations Research (31:2) 2004, pp. 293-301.
30.Morgan, R. M., and Hunt, S. D. "The Commitment-Trust Theory of Relationship Marketing." Journal of Marketing (58) 1994, pp. 20-38.
31.Renn, O., and Levine, D. "Credibility and trust in risk communication," In R. E. Kasperson&P. J.M. Stallen (Eds.), Communicating Risks to the Public 1991, The Hague: Kluwer.
32.Chung, S. H., Lee, A. H. I., and Pearn, W.L. "Analytic network process (ANP)approach for product mix planning in semiconductor fabricator," Int. J. Production Economics (96:1) 2005, pp. 15-36.
33.Saaty, T. L. "Decision making with dependence and feedback-The analytic network process," RWS Publication 1996.
34.Saaty, T. L. "The Analytic Hierarchy Process-Planning, Prioity Setting, Resource Allocation," McGraw-Hill 1980, New York.
35.Sarkis, J., Nehman, G., and Priest, J. "A systematic evaluation model for environmentally conscious business practices and strategy," Proceedings of the IEEE International Symposium on Electronics and the Environment 1996, pp.281-286.
36.Singh, J., and Sirdeshmukh, D., "Agency and trust mechanisms in consumer satisfaction and loyalty judgments," Journal of Academy of Marketing Science (28:1) 2000, pp. 150–167.
37.Jaganathan, S., Erinjeri, J. J., Ker, J. "Fuzzy analytic hierarchy process based group decision support system to select and evaluate new manufacturing technologies, " The International Journal of Advanced Manufacturing Technology (32:11-12) 2007, pp. 1253-1262.
38.Tan, Y. H., and Thoen, W. "Toward a Generic Model of Trust for Electronic Commerce," International Journal of Electronic Commerce (5:2) 2001, pp. 61-74. |
| Description: | 碩士
國立政治大學
資訊管理學系
96356009 |
| Source URI: | http://thesis.lib.nccu.edu.tw/record/#G0963560091 |
| Data Type: | thesis |
| Appears in Collections: | [資訊管理學系] 學位論文
|
Files in This Item:
| File |
Size | Format | |
|---|
| index.html | 0Kb | HTML2 | 252 | View/Open |
|
All items in 政大典藏 are protected by copyright, with all rights reserved.
|
