政大機構典藏-National Chengchi University Institutional Repository(NCCUR):Item 140.119/94495

政大機構典藏-National Chengchi University Institutional Repository(NCCUR):Item 140.119/94495

English | 正體中文 | 简体中文 | Post-Print筆數 : 27 | Items with full text/Total items : 113451/144438 (79%)
Visitors : 51291426 Online Users : 875

RC Version 6.0 © Powered By DSPACE, MIT. Enhanced by NTU Library IR team.

Scope

please add "double quotation mark" for query phrases to get precise results

please goto advance search for comprehansive author search

Adv. Search

Home ‧ Login ‧ Upload ‧ Help ‧ About ‧ Administer

Goto mobile version

政大典藏 > College of Social Science > Department of Public Administration > Theses > Item 140.119/94495

Please use this identifier to cite or link to this item: https://nccur.lib.nccu.edu.tw/handle/140.119/94495

Title:	政府組織成員的知識分享行為及其影響因素之研究：以台北市政府一級行政機關為例 A Case study on employee behavior intention of knowledge sharing and Its Antecedents in Taipei City Government
Authors:	邱志銘 Chiu, Chih-Ming
Contributors:	吳瓊恩 Wu, Chyung -En 邱志銘 Chiu, Chih-Ming
Keywords:	知識分享行為意圖外在報酬預期互惠樂於助人信任認同支持分享的規範資訊科技使用 knowledge sharing behavioral intention extrinsic reward reciprocal relationships enjoyment in helping others trust identification pro-sharing norm information technology usage
Date:	2007
Issue Date:	2016-05-06 16:44:21 (UTC+8)
Abstract:	知識分享是實現成功知識管理的關鍵步驟，然而在公共組織中的成員，當他們去分享自己的知識時，不僅需要花額外的時間和努力之外，甚至可能還會減少他們自己在組織中的權力地位和競爭價值，因此將成員個體的知識轉換組合成組織整體的知識，相形之下會更不容易達成。故本研究的目的在於瞭解哪些因素會影響公共組織成員中的知識分享行為，因此本研究模式中的構念係根據社會交換理論、社會資本理論以及計畫行為理論為基礎。 Knowledge sharing is a critical step for successful knowledge management. However, sharing knowledge not only requires time and effort but also reduces value or power in the public organization. Therefore, individual’s knowledge does not transform easily into organizational knowledge. The purpose of this study is to develop an understanding of the factors affecting the individual’s knowledge sharing behavior in the governmental context. The research model includes various constructs based on social exchange theory, social capital theory , and the theory of planned behavior .Hence, this research developed an integrated theoretical model and unveiled three sets of critical factors: psychological(extrinsic rewards, reciprocal relationships, enjoyment in helping others), organizational (identification ,trust , pro-sharing norm)and technological(information technology usage) that are believed to affect the knowledge sharing behaviors. Data collected from 524 employees in Taipei City Government were conducted to test the research model using the structural equation modeling (SEM) approach. "第一章、緒論………………………………………………………………………1 第一節研究背景與動機…………………………………………………………1 第二節研究問題與目的…………………………………………………………6 第三節研究方法與途徑…………………………………………………………9 第四節研究架構與流程…………………………………………………………10 第五節名詞定義與解釋…………………………………………………………14 第二章、相關理論與文獻探討……………………………………………………15 第一節知識分享行為……………………………………………………………16 第二節行為意圖理論……………………………………………………………18 第三節知識分享行為之相關研究………………………………………………25 第四節知識分享行為之關鍵因素………………………………………………32 第五節助於組織成員知識分享的建議…………………………………………48 第三章、研究方法與設計…………………………………………………………52 第一節研究模式與假設建立……………………………………………………52 第二節問卷設計與前測…………………………………………………………60 第三節研究對象與蒐集資料方法………………………………………………74 第四節資料分析方法與工具……………………………………………………78第四章、研究分析與討論…………………………………………………………80 第一節樣本特性與各變項之敘述統計分析……………………………………80 第二節信度、效度分析與因素分析……………………………………………94 第三節個人基本屬性對模式內外生變項的差異性分析……………………107 第四節知識分享行為模式之各變數間的相關分析…………………………127 第五節知識分享行為模式之各變數間的迴歸分析…………………………130 第六節結構方程模式分析與假設檢證………………………………………150 第五章、結論與建議……………………………………………………………169 第一節研究發現與成果………………………………………………………169 第二節管理實務與意涵………………………………………………………178 第二節研究限制與建議………………………………………………………180
Reference:	中文參考文獻王宏周、高銛、魏章玲譯(Bell, D.原著)(1989)。《後工業社會的來臨：對社會預測的一項探索》，台北：桂冠出版社王保進(2006)。《英文視窗版SPSS與行為科學研究》（第三版），台北：心理出版社。吳明隆 (2006)。《結構方程模式-SIMPLIS的應用》，台北：五南圖書出版股份有限公司。吳明隆、涂金堂(2006)。《SPSS與統計分析應用》(第二版)，台北：五南圖書出版股份有限公司。吳盛(2003)。《以計劃行為理論探討資訊人員的知識分享行為》，國立中山大學資訊管理研究所博士論文，未出版，高雄市。李美華譯(Earl Babbie 原著)(2004)。《社會科學研究方法》(第九版)，台北：時英出版社。李茂能 (2006)。《結構方程模式軟體Amos之簡介及其在測驗編製上之應用:Graphics & Basic》(初版)，台北：心理出版社股份有限公司。周子敬 (2006)。《結構方程模式(SEM)-精通LISREL》(初版)，台北：全華科技圖書股份有限公司。周文賢(2004)。《多變量分析：SAS/STAT使用方法》(初版)，台北：智勝文化事業有限公司出版社。林東清(2004)。《知識管理》(第二版)，台北：智勝文化事業有限公司文化事業有限公司。林祐聖葉欣怡譯(Lin, Nan 原著)(1991)。《社會資本》，台北：弘智文化事業有限公司。林嘉誠(2006)。〈知識型政府的意涵與發展〉，考銓季刊，第48期，第1-17頁。林震岩(2006)。《多變量分析：SPSS的操作與應用》(初版)，台北：智勝文化事業有限公司。邱皓政 (2004) 《結構方程模式LISREL的理論、技術與應用》(初版)，台北：雙葉書廊有限公司。邱皓政 (2005) 《量化研究法(二)-統計原理與分析技術》(初版)，台北：雙葉書廊有限公司。夏道維(2006)。〈組織及個人因素對公部門人員知識分享行為影響之實證分析〉，考銓季刊，第48期，第125-148頁。孫非等譯(Peter Blau 原著)(1991)。《社會生活中的交換與權力》，台北：桂冠。張紹勳(2004)《研究方法》，台北:滄海。許道然(2001)。《組織信任與組織公民行為之研究》，國立政治大學公共行政研究所博士論文，未出版，台北市。陳正昌、程炳林、陳新豐、劉子鍵(2003) 《多變量分析方法－統計軟體應用》，臺北：五南圖書出版公司。陳玉軒(2005)。《組織中人際信任的形成之探索性研究》，國立政治大學公共行政研究所碩士論文，未出版，台北市。。陳敦源(2004)。〈人民、專家與公共政策︰民主理論下的參與式知識管理〉，國家政策季刊，第3卷，第1期，第100頁。陳順宇 (2007)。《結構方程模式軟體-Amos操作》，台北：心理出版社股份有限公司。傅岳邦(2005)。〈公共組織的知識管理：一個整合性的觀點〉，人事月刊，第40卷，第1期，第10-23頁。彭安麗(2003)。《組織知識管理能力之研究—社會資本的觀點》，國立政治大學公共行政研究所博士論文，未出版，台北市。黃芳銘 (2006)。《結構方程模式:理論與應用》(第四版) ，台北：五南圖書出版股份有限公司。黃俊英(2000)。《多變量分析》(第七版)，台北:華泰文化事業股份有限公司。黃朝盟(2005)。「政府組織的知識管理現狀與挑戰」，政治科學論叢，第24期，第137-168頁。黃銘廷(2002)。《公務人員知識分享意願、組織信任與組織文化之關係研究》，國立台灣科技大學技職教育研究所碩士論文，未出版，台北市。楊書成(2006)。《從社會交換理論觀點探討團隊成員內隱知識取得與分享之研究》，國立中央大學資訊管理研究所博士論文，未出版，台北市。楊國樞等著(2000)。《社會及行為科學研究方法》，台北：東華出版有限公司。劉宜君(2004)。《公部門知識管理之探討：理論與實務分析》，台北：韋伯文化。劉宜君(2006)。〈社會網絡與公部門個人知識管理之分析〉，考銓季刊，第48期，第64-76頁。樂為良譯(Bill Gates 原著)(1998)。《數位神經系統－與思考等快的明日世界》，台北：商周出版。黎家銘(2003)。「政府部門推動知識管理之關鍵成功因素探討—以高雄市政府為例」，國立中山大學公共事務管理學系碩士論文，未出版，高雄市。賴世培等(1996)。《民意調查》，台北：空大。英文參考文獻 Ajzen, I. and Fishbein, M. (1977)“Attitude-Behavior Relations: A Theoretical Analysis and Review of Empirical Research, ” Psychological Bulletin, 84:888-918. Ajzen, I. (1985) “From Intentions to Actions: A Theory of Planned Behavior”. In J. Kuhl & J. Beckman (Eds.), Action Control: From Cognition to Behavior, Heidelberg: Springer. Ajzen, I. (1989) “Attitude Structure and Behavior,” in A. R. Pratkanis, S. J. Breckler and A. G. Greenwald (Eds.), Attitude Structure and Function, Lawrence Erlbaum Associates, Hillsdale, NJ. Ajzen, I. (1991) “The Theory of Planned Behavior,” Organizational Behavior and Human Decision Processes, 50(1):179-211. Ajzen, I. (2002), “Constructing a TPB Questionnaire: Conceptual and Methodological Considerations,” [Online]. Available: http:// http://www.people.umass.edu/aizen/tpb.html/pdf/tpb.measurement.pdf (May 15, 2006) Alavi, M., and Leidner, D. E. (2001) “Review: Knowledge Management and Knowledge Management Systems: Conceptual Foundations and Research Issues,” MIS Quarterly, 25(1):107-136. Andreas Riege (2005)“Three-Dozen Knowledge-Sharing Barriers Managers must Consider,”Journal of Knowledge Management , 9(3):18-35. Bagozzi, R. P., & Yi, Y. (1988)“On the Evaluation of Structural Equation Models,” Journal of the Academy of Marketing Science, 16(1):74-94. Bartol, K. M. and Srivastava, A. (2002) “Encouraging Knowledge Sharing: The Role of Organizational Reward Systems,” Journal of Leadership and Organizations Studies, 9(1):64-76. Bhatt, G.D.(2001)“Knowledge Management in Organization: Examoning the Interaction Between Technology, Techniques, and People,”Journal of Knowledge Management , 5(1):68-75. Blau, P. M. (1964) Exchange and Power in Social Life. New York: Wiley. Bock, G. W. and Kim, Y. G. (2002)“Breaking the Myths of Rewards: An Exploratory Study of Attitudes about Knowledge Sharing,” Information Resources Management Journal ,15(2):14-21. Bock, G.. W. ,Zmud, R. W. ,Kim, Y. G.. and Lee, J. N. (2005)“Behavioral Intention Formation in knowledge Sharing:Examining the role of extrinsic motivators , social-psychological forces , and organizational climate,”MIS Quarterly, 29(1):87-111. Bock, G. W., Kankanhalli, A. and Sharma, S (2006) “Are Norms Enough? The Role of Collaborative Norms in Promoting Organizational Knowledge Seeking,” European Journal of Information Systems,15(4):357-367. Boisot, M . (1995) Information space: A framework for learning in organizations, institutions and culture . London: Routledge. Bruner, J. S. (1990) Acts of meaning , Cambridge, MA: Harvard University Press. Burt, R. S. (1992) Structural holes: The social structure of competition, Cambridge, MA: Harvard University Press. Cabrera, A. and Cabrera, E.F. (2002) “Knowledge Sharing Dilemmas,” Organization Studies, 23(5): 687–710. Cabrera, E. F. ,and Cabrera, A. (2005)“Fostering Knowledge Sharing through People Management Practices,” The International Journal of Human Resource Management ,16(5):720-735. Cabrera, A., Collins, W.C. and Salgado, J. F. (2006) “Determinants of Individual Engagement in Knowledge Sharing,” The International Journal of Human Resource Management, 17(2):245-264. Chennamaneni, A(2006)“Determinants of Knowledge Sharing Behaviors: Developing and Testing an Integrated Theoretical Model,”Unpublished doctoral dissertation, The University of Texas at Arlington ,United States ,Texas. Cheney, G. (1983)“ Meanings of Organizational Membership: A Field Study of Organizational Identification,”Communication Monographs, (50):342-362. Chiu, Chao-Min., Meng-Hsiang Hsu and Eric T.G. Wang.(2006)“Understanding Knowledge Sharing in Virtual Communities: An Integration of Social Capital and Social Cognitive Theories,”Decision Support Systems,42:1872-1888. Chin, W. (1998)“Issues and Opinion on Structural Equations Modeling”, MIS Quarterly,22(1):vii-xvi. Chin, W. W. (1998) “The Partial Least Squares Approach to Structural Equation Modeling,” In Modern Methods for Business Research(pp.295-336), G. A. Marcoulides (ed.) , Lawrence Eribaum Associates, Mahwah, NJ. Chin, W. W., and Todd. P. A.(1995) “On the Use, Usefulness, and Ease of Use of Structural Equation Modeling in MIS Research: A Note of Caution,” MIS Quarterly ,19(2):237-246 Chin, W.W., Newsted, P.R. (1999)“Structural Equation Modeling Analysis with Small Samples Using Partial Least Squares,”in Hoyle, R.R. (Eds),Statistical Strategies for Small Sample Research(pp.307-341), Sage Publications, Thousand Oaks, CA. Costigan, R. D., Itler, S. S. and Berman, J. J., (1998)“A Multi-Dimension of Trust in Organization,” Journal of Managerial Issues, 6(3): 303-317. Connelly, C. E., and Kelloway, K.(2003) “Predictors of Employees’ Perceptions of Knowledge Sharing Cultures,” Leadership & Organizational Development Journal, 24(5/6): 294-301. Constant, D., Kiesler, S., and Sproull, L. (1994) “What`s Mine is ours or Is it? A Study of Attitudes About Information Sharing,” Information Systems Research, 5(4): 400-421. Coleman, J. S. (1990) Foundations of Social Theory, Cambridge, MA: Belknap Press of Harvard University Press. Davenport, T . and Prusak, L . (1998) Working Knowledge, Harvard Business School Press, Cambridge, MA . De Vells, R. F.(1991)Scale Development :Theory and Applications . Newbury Park, CA :Sage Earl, M.(2004)“Knowledge Management Strategies: Towards a Taxonomy,” Knowledge Management Research and Practice, 18(1):215-233. Evangelou, C and Karacapilidis, N. (2005) “On the Interaction between Humans and Knowledge Management Systems: a Framework of Knowledge Sharing Catalysts,” Knowledge Management Research and Practice, 3(4):253-261. Fazio, R. H.(1986) “How Do Attitudes Guide Behavior?” in R. M. Sorrentino and E.T. Higgins (Eds.), Handbook of Motivation and Cognition: Foundations of Social Behavior. New York: Guilford Press. Fazio, R. H. (1989) “On The Power and Functionality of Attitudes: The Role of Attitude Accessibility,” in A. R. Pratkanis, S. J. Breckler, and A. G. Greenwald(Eds.), Attitude Structure and Function, Hillsdale, NJ: Erlbaum . Fazio, R. H. (1990) “Multiple Processes by Which Attitudes Guide Behavior: The MODE Model as An Integrative Framework,” in M. P. Zanna (Ed.). Advances in Experimental Social Psychology (Vol. 23), New York: Academic Press. Fishbein, M ., and Ajzen, I . (1975) Belief, Attitude, Intention, and Behavior: An Introduction to Theory and Research, Reading. MA: Addison-Wesley. Fornell, C. and Larcker, D.F. (1981) “Evaluating Structural Equation Models with Unobservable Variable Variables and Measurement Error,” Journal of Marketing Research, 18(1):.39-50. Fukuyama, F. (1995) Trust: Social virtues and the creation of prosperity. London: Hamish Hamilton. Goodman, P. S., and Darr, E. D.(1998) “Computer-Aided Systems and Communities: Mechanisms for Organizational Learning in Distributed Environments,” MIS Quarterly, 22(4): pp.417-440. Hair, J. F. , Black, B. , Babin, B. , Anderson, R. E. and Tatham, R. L. (1998) Multivariate data analysis (5th), Prentice Hall. Hendriks, P. (1999) “Why Share Knowledge? The Influence of ICT on the Motivation for Knowledge Sharing”, Knowledge and Process Management , 6(2):91-100. Henrry, N. (1999) Public Administration and Public Affairs (7th), New Jersey: Prentice-Hall. Hislop, D. (2003) “Linking Human Resource Management and Knowledge Management via Commitment,” Employee Relations, 25(2): 182-202. Hill, C. W. L., and Jones, R .G(2004) Strategic Management Theory: An Integrated Approach ,New York : Houghton Mifflin Company. Hislop, D. (2003) “Linking Human Resource Management and Knowledge Management via Commitment,” Employee Relations, 25(2): 182-202. Homans, G. C. (1961) Social Behavior: Its Elementary Forms, New York: Harcourt, Brace and Jovanovich. Homans, G. C. (1974) Social Behavior: Its Elementary Forms (rev. ed.), New York: Harcourt, Brace and Jovanovich. Huysman, M., and de Wit, D. (2004) “Practices of Managing Knowledge Sharing: Towards a Second Wave of Knowledge Management,”Knowledge and Process Management,11(2):81-92. Hansen, M. (1996) Using the wisdom of others: Searching for and transferring knowledge , Presentation at the London Business School. Ibarra, H. (1992)“Structural Alignments, Individual Strategies, and Managerial action: Elements Toward a Network Theory of Getting Things Done”. In N. Nohria & R. G. Eccles (Eds.), Networks and organizations: Structure, form and action (pp.165-188). Boston: Harvard Business School Press. Ipe, M.(2003)“Knowledge Sharing in Organizations：A Conceptual Framework,” Human Resource Development Review,2(4):337-359. Johnny C.F. So.and Bolloju, N.(2005)“Explaining the Intentions to Share and Reuse Knowledge in the Context of IT Service Operations,”Journal of Knowledge Management , 9(6):30-41. Johnson, W. L., Johnson, A. M., and Heimberg, F.(1999)“A Primary and Second Order Component Analysis of the Organizational Identification Questionnaire,” Educational and Psychological Measurement ,59(1):159-170. Jarvenpaa, S. L. and Staples, D. S. (2000) “The Use of Collaborative Electronic media for Information Sharing: an Exploratory Study of Determinants,” Journal of Strategic Information Systems, 9(2–3):129–154. Käser, P. A. W., and Miles, R. E.(2002)“Understanding Knowledge Activists’ Successes and Failures ,” Long Range Planning,35:9-28. Kelley, H. and Thibaut, J.W. (1978), Interpersonal Relations: A Theory of Interdependence, New York: Wiley. Kankanhalli, A., Tan, B. C. Y. and Wei, K. K. (2005) “Contributing Knowledge to Electronic Knowledge Repositories: an Empirical Investigation,” MIS Quarterly, 29(1):113 –143. Kim, S. and Lee, H.(2006)“The Impact of Organizational Context and Information Technology on Employee Knowledge-Sharing Capabilities,”Public Administration Review; 66(3):370-385. Kim, H., Kim, J., Lee, Y., and Lee, I. (2003)“Post-Adoption Behavior of Mobile Internet Users: An Empirical Validation with a Structural Equation Model,” Working Paper, [Online] . Available: http://hci.yonsei.ac.kr/publications.htm. (Feb.15, 2003) Kim, J. , and Mueller, C.W.(1981)Factor Analysis: Statistical Method and Practice Issue, Sage Publications, Newbury Park ,CA . Krackhardt, D. (1992)“The Strength of Strong Ties”. In N. Nohria & R. G. Eccles (Eds.), Networks and organizations: Structure, form and action (pp.216-239). Boston: Harvard Business School Press. Kramer, R. M., St Goldman, L. (1995)“Helping the Group or Helping Yourself? Social Motives and Group Identity in Resource Dilemmas,” In D. A. Schroeder (Ed.), Social dilemmas: 49-68. New York: Praeger. Kramer, R. M., Brewer, M. B., and Hanna, B. A. (1996) “CollectiveTtrust and Collective Action: The Decision to Trust as a Social Decision”. In R. M. Kramer and T. R. Tyler (Eds.) , Trust in organizations: Frontiers of theory and research: 357-389. Thousand Oaks, CA: Sage. Knez, M., and Camerer, C. (1994)“Creating Expectational as Sets in the Laboratory: Coordination in "Weakest Link" Games,”Strategic Management Journal ,15: 101-119. Kogut, B., and Zander, U. (1992) “Knowledge of the Firm, Combinative Capabilities and the Replication of Technology,” Organization Science , 3: 383-397. Kollock, P. (1999)“The Economies of Online Cooperation :Gifts and Public Goods in Cyberspace,” in Communities in Cyberspace, M. Smith and P. Kollock (Eds.), Rout ledge, New York :220-239. Kwok, S. H. and Gao, S. (2006)“Towards Attitude Knowledge Sharing Behavior,” The Journal of Computer Information Systems , 46(2):45-51. Lin, H.F. and Lee, G. G (2004)“Perception of Senior Managers toward Knowledge-Sharing”, Management Decision , 42(1):108-125. Lin, H. F. and Lee, G. G. (2006)“Effects of Socio-technical Factors on Organizational Intention to Encourage Knowledge Sharing,”Management Decision , 44(1):74-88. Lin, H. F. (2006)“Impact of Organizational Support on Organizational Intention to Facilitate Knowledge Sharing,”Knowledge Management Research and Practice, 4(1):27-35. Lin, H.F.(2007)“Effects of Extrinsic and Intrinsic Motivation on Employee Knowledge Sharing Intentions,”Journal of Information Science,33(2):135-149. Lee, H. and Choi, B. (2003)“Knowledge Management Enablers, Processes, and Organizational Performance: An Integrative View and Empirical Examination,” Journal of Management Information Systems, 20(1):179-229. Lucas, L.M. (2005) “The Impact of Trust and Reputation on the Transfer of Best Practices,” Journal of Knowledge Management , 9(4):87-101. Leonard-Barton, D (1995) “Wellsprings of Knowledge: Building and Sustaining the Source of Innovation”. Harvard Business School Press , Boston, MA. Lewicki, R. J., and Bunker, B. B. (1996) “Developing and Maintaining Trust in Work Relationships” . In R. M. Kramer and T. M. Tyler (Eds.), Trust in organizations: Frontiers of theory and research: 114-139, Thousand Oaks, CA: Sage. Matsterson, S. S., Lewis, K. Goldman, B.M. and Taylor, M. S.(2000)“Intergrating Justice and Social Exchange :The Differing Effects of Fair Procedures and Treatment on Work Relationship,”Academy of Management Journal ,43:738-748. Maslow, A. H. (1954) Motivation and Personality, New York: Harper & Brothers. McCauley, D. P. & Kuhnert, K. W. (1992)“A theoretical Review and Empirical Investigation of Employee Trust in Management,” Public Administration Quarterly, 16(3): 265-283. McElroy, M. W., Jorna, R. J., and Engelen, J. V.(2006)“Rethinking Social Capital Theory : a Knowledge Management Perspective,”Knowledge Management Research and Practice, 10(5):124-136. McDermott, R. and O’Dell, C. (2001)“Overcoming Cultural Barriers to Sharing Knowledge,” Journal of Knowledge Management, 5(1): 76–85. Mistzal, B. A.(1996) Trust in Modern Societies, Polity Press, Cambridge, England. Mishra, A. K.(1996) “Organizational Responses to Crisis:The Centrality of Trust,” in Trust in Organizations : Frontiers of Theory and Research(pp.261-287),R. M. Kramer and T. R. Tyler (Eds.), Sage Publications, Thousand Oaks, CA:. Nahapiet, J. and Ghoshal, S.(1998)“Social Capital, Intellectual Capital, and the Organizational Advantage,”Academy of Management Review, 23(2): 242-266. Nonaka, I. and Takeuchi, H. (1995) The Knowledge-Creating Company, New York : Oxford Univ. Press. Noe, R.A., Colquitt, J.A., Simmering, M.J. and Alvarez, S.A. (2003) “Knowledge Management:Developing Intellectual and Social Capital”. In Jackson, S.E., Hitt, M.A. and Denisi, A.S. (Eds.) Managing Knowledge for Sustained Competitive Advantage. San Francisco, CA: Jossey-Bass. Nunnally, J. C. (1978) Psychometric Theory,2nd , New York: McGraw-Hill. Orlikowski, W. J.(1993) “Learning from Notes: Organizational Issues in Groupware Implementation,” Information Society ,9(3): pp. 237-251. OECD (1996) The Knowledge-Based Economy, Paris : OECD. Pondy, L R., and Mitroff, l. (1979)“Beyond Open Systems Models of Organizations”.In B M. Staw (Ed.), Research in Organization Behavior. vol.(1): 3-39. Greenwich, CT: JAI Press. Putnam, R. D.(1993)“The Prosperous Community: Social Capital and Public Life”, American Prospect, 13: 35-42. Punck, K.(1998)Introduction to Social Research :Quantitative and Qualitative Approaches .London :Sage . Patchen, M.(1970) Participation, Achievement , and Involvement on the Job, Prentice Hall, Englewood Cliffs, NJ. Pedhazur, E.J.(1997)Multiple Regression in Behavior Research :Explanation and Prediction(3nd ED.).New York: Holt, Rinehart and Winston. Ryu, S., Ho, S. H. and Han, I (2003)“Knowledge Sharing Behavior of Physicians in Hospital,”Expert Systems with Application, 25(1):113-122. Ruggles, R.(1998)“The State of Notion: Knowledge Management in Practice,”California Management Review,40(3):80-89. Starbuck, W. H.(1992) “Learning by Knowledge-Intensive Firms,” Journal of Management Studies, 29 (6):713–740. Szulanski, G. (1996) “Exploring Internal Stickiness: Impediments to the Transfer of Best Practice Within the Firm,” Strategic Management Journal, 17:27-43. Schwab, D.P. (1980) “Construct Validity in Organizational Behavior,” in B.M. Stawand L.L. Cummings(eds.), Research in Organizational Behavior(vol.3,34) Greenwich, CT:JAI Press. Taylor, W. A. and Wright, G. H. (2004) “Organizational Readiness for Successful Knowledge Sharing: Challenges for Public Sector Managers,” Information Resources Management Journal, 17(2): 22–37. Thibaut, J. W. and Kelly, H. (1959) The social Psychology of Groups, New York: Wiley. Tampoe, M. (1993)“Motivating Knowledge Workers- the Challenge for the 1990s,” Long Range Planning, 26(3): 49-559. Tampoe, M. (1996)“Motivating Knowledge Workers—the Challenge for the 1990s,”In: Myers, P.S. (Ed.), Knowledge Management and Organizational Design, Boston, MA, Butterworth-Heinemann,179-190. Van Den Hooff, B. and De Ridder, J. A. (2004) “Knowledge Sharing in Context:The Influence of Organizational Commitment, Communication Climate and CMC Use on Knowledge Sharing,” Journal of Knowledge Management, 8(6): 117-130. Van Den Hooff, B. , De Vries, R. E. and De Ridder, J. A. (2006)“Explaining Knowledge Sharing The Role of Team Communication Styles, Job Satisfaction, and Performance Beliefs,” Communication Research , 33(2):115-135. Wang, C. C.(2004)“The Influence of Ethical and Self-Interest Concerns on Knowledge Sharing,”International Journal of Management , 21(3):370-381. Wang, J. K. , Ashleigh, M. and Meyer, E.(2006)“Knowledge Sharing and Team Trustworthiness: It’s all about Social Ties! ,”Knowledge Management Research and Practice, 4(3):175-186. Wasko, M. M. and Faraj, S. (2000)“It is What One Does: Why People Participate and Help Others in Electronic Communities of Practice,”Journal of Strategic Information Systems, 9(2-3):155-173. Wasko, M. M. and Faraj, S.(2005)“Why should I Share? Examining Social Capital and Knowledge Contribution in Electronic Networks of Practice,” MIS Quarterly, 29(1):35-57. Widén-Wulff, G. and Ginman, M. (2004)“Explaining Knowledge Sharing in Organizations through the Dimensions of Social Capital,” Journal of Information Science,30(5): 448–458. Zimmermann, K. N.(1999)“Knowledge Management in Government”In J. Liebowitz (ed.), Knowledge Management Handbook (pp.16-1~16-10). Washing, D. C.: CRC Press.
Description:	碩士國立政治大學公共行政學系 93256036
Source URI:	http://thesis.lib.nccu.edu.tw/record/#G0093256036
Data Type:	thesis
Appears in Collections:	[Department of Public Administration] Theses

Files in This Item:

File	Size	Format
index.html	0Kb	HTML2	273	View/Open

All items in 政大典藏 are protected by copyright, with all rights reserved.

社群 sharing

著作權政策宣告 Copyright Announcement

1.本網站之數位內容為國立政治大學所收錄之機構典藏，無償提供學術研究與公眾教育等公益性使用，惟仍請適度，合理使用本網站之內容，以尊重著作權人之權益。商業上之利用，則請先取得著作權人之授權。
The digital content of this website is part of National Chengchi University Institutional Repository. It provides free access to academic research and public education for non-commercial use. Please utilize it in a proper and reasonable manner and respect the rights of copyright owners. For commercial use, please obtain authorization from the copyright owner in advance.

2.本網站之製作，已盡力防止侵害著作權人之權益，如仍發現本網站之數位內容有侵害著作權人權益情事者，請權利人通知本網站維護人員(nccur@nccu.edu.tw)，維護人員將立即採取移除該數位著作等補救措施。
NCCU Institutional Repository is made to protect the interests of copyright owners. If you believe that any material on the website infringes copyright, please contact our staff(nccur@nccu.edu.tw). We will remove the work from the repository and investigate your claim.

DSpace Software Copyright © 2002-2004 MIT & Hewlett-Packard / Enhanced by NTU Library IR team Copyright © - Feedback