政大機構典藏-National Chengchi University Institutional Repository(NCCUR):Item 140.119/81703
English  |  正體中文  |  简体中文  |  Post-Print筆數 : 27 |  全文筆數/總筆數 : 113451/144438 (79%)
造訪人次 : 51310354      線上人數 : 848
RC Version 6.0 © Powered By DSPACE, MIT. Enhanced by NTU Library IR team.
搜尋範圍 查詢小技巧:
  • 您可在西文檢索詞彙前後加上"雙引號",以獲取較精準的檢索結果
  • 若欲以作者姓名搜尋,建議至進階搜尋限定作者欄位,可獲得較完整資料
  • 進階搜尋
    請使用永久網址來引用或連結此文件: https://nccur.lib.nccu.edu.tw/handle/140.119/81703


    題名: 單身熟齡女性退休市場商機分析
    Business Opportunities in the Retirement Market of Single Mature Women
    作者: 李芸英
    Li, Yun Ying
    貢獻者: 陳建維
    李芸英
    Li, Yun Ying
    關鍵詞: 單身熟齡女性
    先驅研究
    市場區隔
    需求特性
    潛在商機
    single mature women
    pioneer research
    market segmentation
    demand characteristics
    potential business opportunities
    日期: 2015
    上傳時間: 2016-03-01 17:28:37 (UTC+8)
    摘要: 高齡化及少子化的人口結構改變帶來了龐大的銀髮商機,社會總體消費行為以及價值觀亦隨之轉變。惟銀髮市場並非同質性的,其中又以單身女性銀髮族的利基市場最有前景;然而國內鮮少針對特定銀髮族利基市場進行相關的消費者研究。目前對銀髮市場的開發多鎖定現今的銀髮族;然而未來20年將逐漸進入退休生活之40~60歲的族群,平均教育程度及經濟能力較現今的銀髮族為高,思想比上一代開明,加上近年來智慧科技的突飛猛進,其所想望的退休生活勢必與現今的銀髮族大為不同。

    因此本研究鎖定此一族群高學歷、高所得、及高資歷的單身熟齡女性進行先驅調查。其思想開明、經濟獨立、可以自由運用時間及金錢、並且願意投資自己,具有很強的消費能力。企藉由了解目標族群的需求與期望,提前開發對應的潛在商機。

    本研究先藉由文獻分析,分析目前的總體社會數據、人口結構改變、相關理論模型及市場現況;再採用個別深度訪談法了解每位受訪者的家庭狀況、生活型態、對於退休的想法等等。研究結果顯示受訪者可區隔成四個集群:主流且內向居家的小確幸、心理年輕最願意嘗新的探險家、關心社會注重品質的女鬥士、及控制慾強愛奢侈品的女領導。而受訪者對未來的想望已超越低階的生理及安全需求,而偏向於較高層次的社交、尊重及自我實現需求。

    就實際需求面而言,可分成五大層面:健康美麗的緩老需求、安適終老的居住需求、經濟自主的理財需求、教育休閒的娛樂需求、及自我實現的價值需求。根據這五大需求,分別衍生出22項潛在商機,分屬醫療保健、智慧科技、居住交通、金融服務、生活支援及工作休閒等六大構面。
    The changing population structure caused by population aging and low fertility rate has created numerous opportunities for business targeting the elders, which also changes consumer behavior and values in the society. At the moment, the development of silver market mostly focuses on the elders today. However, the forty-to-sixty-year-olds who are going to be retiring in the next twenty years have higher educational background and economic power; moreover, they are more open-minded and have experienced the boost of modern technologies, which gives them much more different expectation for life in retirement than the elders today.

    Also, the silver market is not homogeneous, and the niche market for single elder women has the brightest prospect. Nevertheless, there is barely any consumer research for the elder niche markets in Taiwan.

    Therefore, this pioneer research targets at single mature females with high educational level, high income, and high qualifications. They are open-minded, financially independent, able to use their time freely, willing to invest in themselves; above all, they have strong consuming capacity. Through exploration of the expectation and demand of the target customers, the potential business opportunities can be uncovered.

    The research starts with literature review, analyzing the current social data, the change of population structure, relevant theoretical models, and the current market conditions. Then it adopts the method of individual in-depth interview to understand the family condition, life style, and ideas about retirement of every interviewee. The result of the research shows that the interviewees could be divided into four clusters: the small happiness holders with introverted housebound disposition, the adventurers who stay mentally young and love to try something new, the fighters who care about the society and life quality, and the leaders who love luxuries and to control everything. The interviewees’ expectations of future have already overpassed the most fundamental levels of needs: physiological and safety needs, and are inclined to higher levels needs: social, self-esteem, and self-actualization needs.

    There are five aspects regarding the practical demands: the ways to slow aging and keep health and beauty, a nice shelter to enjoy the comfortable retirement life, the finance-management to be financially independent, education and entertainment, and the chances of self-actualization. Twenty-two potential business opportunities can be derived from these demands, which respectively belong to the following six categories: medical and health care, intelligence technology, housing and transportation, financial service, living support, and work and entertainment.
    參考文獻: 一、中文文獻:
    大前研一,(2011)。一個人的經濟:成熟市場也有大金礦,台北:天下文化。
    三浦展,(2014)。超獨居時代的潛商機,台北:遠見天下文化出版股份有限公司。
    上野千鶴子,(2009)。一個人的老後,台北:時報文化。
    工業技術研究院產業與趨勢研究中心及資訊工業策進會產業情報研究所,2010。《活用銀髮智慧人才 提升科技產業智能》。台北:經濟部技術處。
    內政部戶政司,(2013)。人口政策白皮書:少子女化高齡化及移民,台北:內政部戶政司。
    內政部社會司,(2013)。中華民國102年老人狀況調查,台北:內政部社會司。
    王曉晴,(2008)。單身、最夯,Cheers,第90期。
    台灣產業科技前瞻研究計畫研究小組,2010。《2020全球展望─2020應用與創新前瞻》。台北:經濟部技術處。
    江佳芳(2003)。以需求理論為基礎所建立顧客價值衡量及需求轉換之行為分析。碩士論文,國立高雄第一科技大學,行銷與流通管理系,高雄。
    朱浩,(2012)。單身成為未來消費市場的主流。思潮,第5期,第16~20頁。
    何佩芝,(2010)。單身女性社群網站經營模式與策略之研究。碩士論文,國立中山大學,高階經營碩士學程在職專班,高雄。
    李雅筑,(2014)。獨居吃得巧,現挑食材當妳煮到好。遠見雜誌,第333期,第230~231頁。
    林金定、嚴嘉楓及陳美花,(2005)。質性研究方法:訪談模式與實施步驟分析。身心障礙研究,3(2),第122~136頁。
    周玟琪及林萬億,(2008)。《從活力老化與生產老化觀點檢視我國中、高齡者志願服務社會參與現況與意涵》。2008年行政院國科會高齡社會研究成果學術研討會。主辦單位:行政院國家科學委員會、高齡社會整合型研究團隊。台北:國立台灣大學。
    柯佳慧,(2011)。台灣與法國消費者生活形態及消費價值觀之比較。碩士論文,國立政治大學,企業管理系,台北。
    洪順慶,(2001)。行銷管理學。台北市:新陸書局。
    徐志明,(2011)。單身經濟所帶來的商機。思潮,第1期,第21~24頁。
    高宜凡,(2014)。樂單族,向你招手!遠見雜誌,第333期,第205~211頁,1。
    高宜凡,(2014)。最愛窩在陽台,看書、種花真愜意!遠見雜誌,第333期,第214~215頁,2。
    高宜凡,(2014)。掌握四大祕訣,挖掘獨居市場大金礦。遠見雜誌,第333期,第224~229頁,3。
    高雅玲,(2013)。借鏡國際,善用銀髮族的經驗與智慧。思潮,第11期,第16~19頁。
    徐慧娟,(2003)。成功老化:老年健康的正向觀點。社區發展,第103期,第252~260頁。
    曹平霞,2013。《我國銀髮族休閒養生產業發展策略之研究》。台北:行政院經濟建設委員會。
    陳向明,(2002)。社會科學質的研究。台北:五南出版社。
    陳光偉(2002),產品上癮性與需求層級變動之關係─Maslow 理論觀點之檢視。碩士論文,銘傳大學,國際企業學系,台北。
    康育萍,(2014)。他們這樣創造一人經濟。商業周刊,第1394期,第108~114頁。
    陳政雄,(2006)。老人住宅整體規劃理念。台灣老年醫學雜誌,第1卷第3期,第122~139頁。
    張慈映、陳郁文、王榛譯及鄭晴文,2007。《解讀台灣熟年世代生活價值:探索高齡新商機》。台北:經濟部技術處。
    陳嬿先(2010),高雄市退休公務人員生涯規劃與學習需求關係之研究。碩士論文,國立高學師範大學,高雄市。
    游家訓(2010),銀髮族學習需求與服務創新之機會探討。碩士論文,國立清華大學,科技管理學院,高階經營管理碩士在職專班,新竹。
    傅從喜、王宏文及施世駿,2012。《我國老人經濟安全保障與各人退休準備之研究》。台北:行政院研究發展考核委員會。
    黃富順,2007。《各國高齡教育》。台北:五南。
    曾慧枝(1994),銀髮族市場區隔與消費形態之研究─以台北市為例。碩士論文,銘傳管理學院,管理科學研究所,台北。
    黃麗萍,(2013)。公務人員退休準備教育的終身學習策略。T&D飛訊,第162期,第1~20頁。
    詹文男、陳文棠及高雅玲,2013。《「國家發展前瞻規劃」委辦研究計畫-推動銀髮服務業產業化發展》。台灣,行政院經濟建設委員會。
    楊少強,2007。紅金新勢力。商業周刊,第1042期。
    楊秀彥(2005),以ERG 理論探討我國產業對產學合作之需求。碩士論文,國立台北科技大學,工業工程與管理系,台北。
    駱紳、朱迺欣、曾思瑜、及劉豊志,(2012)。創齡 銀色風暴來襲。台北市:立緒出版社。
    劉敏珍(2001),老年人之人際關親密、依附風格與幸福感之關係研究。碩士論文,國立高雄師範大學,成人教育研究所,高雄市。
    衛生福利部,2013,《中華民國102年老人狀況調查報告》。台北:衛生福利部。
    龍吟研論,(2014)。翻轉世代的回甘人生,龍吟誌,創刊號。
    蕭雪玲(1998),國民小學退休前教師退休態度、退休準備及退休前教育需求之調查研究。碩士論文,國立新竹師範學院,國民教育研究所,新竹市。
    顏君彰,(2013)。高齡產業概論。臺灣:華立圖書股份有限公司。
    二、英文文獻:
    Alderfer, C. P. (1969). An empirical test of a new theory of human needs`. Organizational Behavior and Human performance, 4, 142-75.
    Baltes, P. B., & Baltes, M. M. (1993). Successful Aging: Perspectives from the Behavioral Sciences. Cambridge University Press.
    Bone, P. F. (1991). Identifying mature segments. Journal of Services Marketing, 5(1), 54-56.
    Davey, J. A. (2002). Active ageing and education in mid and later life. Ageing & Society, 22(01), 95–113.
    David, M. & Sutton, C. D. (2004). Social Research: the Basics. USA: Sage Publications.
    Dychtwald, K. (2005). Age power: how the 21st centrury will be ruled by the new old .
    Eisenhardt, K. M. (1989). Building theories from case study research. The Academy of Management Review, 532-550.
    Engel, J. F., Miniard, P. W. & Blackwell, R. D. (1995). Consumer Behavior. 8th ed., Forth Worth: Dryden.
    Gollub, J. and Javitz, H. (1989). Six way to age. American Demographics, 11(6), 28-35.
    Hsu, Hui-Chuan. (2007). Exploring elderly people’s perspectives on successful ageing in Taiwan. Ageing & Society, 27(01), 87-102.
    Kunz, Jan. (2007). Population aging–problem or opportunity? Lessons from the case of Finland. Journal of Sociology, 1(1).
    Kerschner, H., & Pegues, J. A. M. (1998). Productive Aging: A Quality of Life Agenda. Journal of the American Dietetic Association, 98(12), 1445-1448. doi:10.1016/S0002-8223(98)00327-7
    Klinenberg, Eric. (2013). Going Solo: The Extraordinary Rise and Surprising Appeal of Living Alone, USA: Penguin Group.
    Kolter, P. (1997). Marketing management: Analysis, Planning, Implementation, and Control (9th ed.), New Jersey: Prentice Hall.
    Kolter, P. (2003). A Framework for Marketing Management, New Jersey: Prentice Hall.
    Maslow, A. H. (1970). Motivation and Personality. Rev. ed., New York: Harper and
    Row.
    Moschis, G. P. (1992). Gerontographics: a scientific approsch to analyzing and targeting the mature market. Journal of Services Marketing, 6, 12..
    Moschis, G. P. (1994). Marketing Strategies for the Mature Market, Westport, CT: Quorum Books.
    Nancy, S. (1991). Cognitive age: a useful concept for advertising? Jounal of Advertising, 37.
    Plummer, J. T. (1974). The concept and application of life style segmentation. Journal of Marketing, 1, 33-37.
    Rowe, J. W. & Kahn, R. L. (1987). Human aging: usual and successful. Science, 237(4811), 143-149.
    Rowe, J. W. & Kahn, R. L. (1997). Successful aging. The Gerontologist, 37(4), 433-440.
    Silverstein, M. J. & Sayre, K. (2009). The female economy. Harvard Business Review, September 2009.
    Smith, J.A. (1981). The idea of health: a philosophical inquiry. Advances in Nursing Science, 3, 43-50.
    Sorce, P., Tyler, P. R. & Loomis, L. M. (1989). Lifestyles of old Americans. Journal of Consumer Marketing, 3(4), 53-63.
    Tawil, S. & Cougoureux, M. (2013). Revisiting learning: The treasure within. Assessing the influence of the 1996 Delors report. Paris:UNESCO.
    Wells, W. D. & Tigert, D. J., (1971). Activities, interests and opinions. Journal of Advertising Research, 11 (August), 27-35.
    Wendell, R. S. (1956). Product differentiation and market segmentation as alternative marketing strategies. Journal of Marketing, 21, 3-8.
    Woods, N. (1989). Conceptualization of self-care: Toward health-orientated models. Advances in Nursing Science, 12(1), 1–13.
    Young & Rubicam. (1988). Cross cultural consumer characterization (4Cs). Y&R Consumer Insight, 3(3), 1-14.
    三、網頁資料:
    吳升皓,2010,以知識深度和獨特體驗,打動單身旅遊行家。Retrieved July 3, 2015, from: http://www.managertoday.com.tw/articles/view/2295
    胡莎莎和高文奂,2008,走進單身女子經濟。現代商業(中國期刊),Retrieved July 14, 2015, from:http://www.cqvip.com/QK/97716X/200403/9241141.html
    泰麗,2007,北京未婚白領消費的人類學觀察與分析。Retrieved July 14, 2015, from: http://tw.news.yahoo.com/%E6%8A%AB%E8%96%A9%E7%B8%AE%E5%B0%8F%E4%BA%86-%E6%90%B6%E6%94%BB%E5%96%AE%E8%BA%AB%E6%97%8F%E7%9A%84%E8%83%83-213000045.html
    許俊偉,2015,台灣「早退」日、韓勞工多拼十年。Retrieved July 13, 2015, from:
    http://udn.com/news/story/8042/859135-%E5%8F%B0%E7%81%A3%E3%80%8C%E6%97%A9%E9%80%80%E3%80%8D%E6%97%A5%E3%80%81%E9%9F%93%E5%8B%9E%E5%B7%A5%E5%A4%9A%E6%8B%9A10%E5%B9%B4
    Hakuhodo global HABIT survey (2008). Asian Women New Lives, New Aspirations. Retrived July 11, 2015,
    from: http://www.hakuhodo.jp/seikatsusha/research/pdf/2008.pdf
    Hakuhodo global HABIT survey (2012). Youth Oriented 50s in Japan and Asia. Retrived July 11, 2015,
    from: http://www.hakuhodo.jp/seikatsusha/research/pdf/2012.pdf
    The Economist. (2006). A guide to womenomics. Retrieved July 14, 2015, from: http://www.economist.com/node/6802551
    The Economist. (2007). Womenomics revisited. Retrieved July 14, 2015, from: http://www.economist.com/node/9038760
    The Economist. (2011). Asia’s lonely heart. Retrieved July 14, 2015, from: http://www.economist.com/node/21526350
    WHO. (2002). Active ageing: a policy framework. Retrieved July 6, 2015,
    from: http://www.who.int/ageing/publications/active_ageing/en/index.html
    描述: 碩士
    國立政治大學
    經營管理碩士學程(EMBA)
    102932041
    資料來源: http://thesis.lib.nccu.edu.tw/record/#G0102932041
    資料類型: thesis
    顯示於類別:[經營管理碩士學程EMBA] 學位論文

    文件中的檔案:

    檔案 大小格式瀏覽次數
    204101.pdf2005KbAdobe PDF2151檢視/開啟


    在政大典藏中所有的資料項目都受到原著作權保護.


    社群 sharing

    著作權政策宣告 Copyright Announcement
    1.本網站之數位內容為國立政治大學所收錄之機構典藏,無償提供學術研究與公眾教育等公益性使用,惟仍請適度,合理使用本網站之內容,以尊重著作權人之權益。商業上之利用,則請先取得著作權人之授權。
    The digital content of this website is part of National Chengchi University Institutional Repository. It provides free access to academic research and public education for non-commercial use. Please utilize it in a proper and reasonable manner and respect the rights of copyright owners. For commercial use, please obtain authorization from the copyright owner in advance.

    2.本網站之製作,已盡力防止侵害著作權人之權益,如仍發現本網站之數位內容有侵害著作權人權益情事者,請權利人通知本網站維護人員(nccur@nccu.edu.tw),維護人員將立即採取移除該數位著作等補救措施。
    NCCU Institutional Repository is made to protect the interests of copyright owners. If you believe that any material on the website infringes copyright, please contact our staff(nccur@nccu.edu.tw). We will remove the work from the repository and investigate your claim.
    DSpace Software Copyright © 2002-2004  MIT &  Hewlett-Packard  /   Enhanced by   NTU Library IR team Copyright ©   - 回饋