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    題名: Integrating E-services with a Telecommunication E-commerce using Service-Oriented Architecture
    作者: Chou, Tung-Hsiang;Lee, Yu-Min
    貢獻者: 資訊管理學系
    關鍵詞: electronic services;telecommunication;enterprise application integration
    In the past;electronic commerce only focused on customer-to-business web interaction and on business-tobusiness web interaction. With the emergence of business process management and of service-oriented architecture;the focus has shifted to the development of e-services that integrate business processes and that diversify functionalities available to customers. The potential of electronic commerce and its information technology also has attracted some telecommunication corporations—for example;Chunghwa Telecom;Singtel Telecom;and AT&T. They have built their electronic commerce environment on the Internet;too. Most of these worldwide telecom corporations have many kinds of operations support systems in their backend environment. In the past;enterprises had to integrate their telecom services manually;so that they could work together. However;this integration required considerable time and cost;and it worked only for the specific services that were manually linked. Adding additional services required even more effort. And then;enterprise application integration (EAI) solved these kinds of problems by working via point-to-point interfaces. In this paper;we present a research framework to describe the method. Then;we use two illustrations to explain the generality of our method;and we focus on how international telecom corporations have become concerned with the agility;the leanness;and the integration underlying electronic services (e-services) integration with enterprise application interface technology.
    日期: 2008
    上傳時間: 2015-10-23 17:21:19 (UTC+8)
    關聯: Journal of Software, 3(9), 60-67
    資料類型: article
    DOI 連結: http://dx.doi.org/10.4304/jsw.3.9.60-67
    DOI: 10.4304/jsw.3.9.60-67
    顯示於類別:[資訊管理學系] 期刊論文

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