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    题名: 跨國公司共享組織之規劃與結構探討
    Center of Excellence - Finance Share Service Organization in Multinational Company
    作者: 林淑真
    Lin, Shu Chen
    贡献者: 黃秉德
    林淑真
    Lin, Shu Chen
    关键词: 共享組織
    Center of Excellence
    日期: 2011
    上传时间: 2015-10-01 15:18:08 (UTC+8)
    摘要: 在全球化與科技的衝擊下，使現今組織面對更競爭的環境與挑戰。如何預測變化與保持其競爭優勢對組織而言相當重要且緊急。而外部環境變化快速也使得財務組織結構遭受到巨大的改變，尤其針對資源共享組織。現在組織資源遇到的三個挑戰。第一個是價值創造，如何在經濟、社會、科技的影響下創造價值。第二個挑戰是價值傳遞，透過何種管道來傳遞價值並符合組織需求。第三個挑戰是人力資源專業的問題，如何運用專業來引導組織朝向更具競爭力的方向。因此，我們可以清楚意識到, 如何創造組織價值對公司而言, 是非常重要且迫切，特別是對資源共享組織而言。資源共享的想法是結合資源到一個國家，由那個國家來提供地區的服務以達到經濟規模效應。

    此論文採個案研究，藉由惠普公司之資源共享組織，來探索資源共享組織如何創造出價值。

    本文結構如下：
    第一章探討現今的環境與對組織的衝擊。
    第二章舉出相關共享資源組織(功能性、資源共享) 文獻。
    第三章為此研究之方法論，主要是以個案研討為主，藉由個案來了解他們如何規劃與執行共享組織並營造價值。
    第四章為個案討論與分析。
    第五章為個案變革建議及結論。
    Nowadays, organizations are facing more competitive environment under the impacts of globalization and rapid technology innovation. How to respond, forecast and keep the competitive advantage and position become very important and urgent for enterprises to figure out. That impacts to Finance / Accounting as well. The first challenge is value creation. In order to create value in global economy, management executive must understand clearly the confluence of economic, social, and technological forces that drive industry competition. The second challenge is value delivery. It becomes more urgent and vital for to demonstrate its tangible impacts by aligning with and driving the issues critical to business to deal with the pressing need. The third challenge is living value for profession (Wright & Snell, 2005). Finance professional has to rediscover that they are not just order takers or implementers, but are guardians of organizations. Therefore, how to create more added-value becomes a very popular topic among Finance fields especially for share-serviced organizations nowadays. Shared services is the idea that integrating resources in one place to reach economic of scale and serve the rapid change to all countries of multi-national enterprise in various regions.

    This dissertation takes a qualitative approach to explore how shared-service organizations create their value by selected case study of multi-national organizations, Hewlett-Packard.

    The main focus of this dissertation is to provide discussion on how to structure and implement Finance role and responsibilities under the shared service organizations. There are three objectives in this dissertation. The first objective is the impacts on structure. The second objective is the impacts on Finance role and value creation. The final objective is delivery channel. Through the case study of the shared-service organization at Hewlett-Packard (HP), it enables us to have more understanding how HP creates her organization value and the impacts on resources structure and their roles in organizations.
    參考文獻: Moving Towards Global Shared Service Centers – JPMorgan Treasury Services, Mmay 24, 2004
    Service Delivery Transformation at a glance – Deloitte, April 20, 2011
    The Need for Profitability and Cost Management – Oracle, September 2008
    Innovation and organizational change: Developments towards an interactive Process Perspective
    – Technology Analysis &Strategic Management, Vol.12, No 4, 2000
    Inter-organizational Business Process – Journal of Management Information Systems, Fall 1996
    Organization Structure, Individual Attitudes and Innovation – the Academy of Management
    review, Vol 2, No1 (Jan, 1977)
    How “Shared Service” brings cost reductions of more than 30% - by Shane Vicser
    Creating Business Value through Location-Based Intelligence – by David Loshin, Knowledge
    Integrity, Inc. October, 2010
    Why “external outsourcing’ is not an element of the “Shared Service’ Concept – by Sircher
    Edwiz, www.Shared –Service.org
    Marketing and Organizational Innovations in Entrepreneurial Innovation Processes and their
    Relation to Market Structure and Firm Characteristics – by Torben Schubert, March 18, 2010
    HP Website,
    描述: 碩士
    國立政治大學
    經營管理碩士學程(EMBA)
    93932312
    資料來源: http://thesis.lib.nccu.edu.tw/record/#G0093932312
    数据类型: thesis
    显示于类别:[經營管理碩士學程EMBA] 學位論文

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