政大機構典藏-National Chengchi University Institutional Repository(NCCUR):Item 140.119/78267

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政大機構典藏 > 商學院 > 資訊管理學系 > 期刊論文 > Item 140.119/78267

Please use this identifier to cite or link to this item: https://nccur.lib.nccu.edu.tw/handle/140.119/78267

Title:	Is competence set expansion in the information service industry a planned behavior? The moderating effects of action control style
Authors:	Shee, Daniel Y.;Wu, Ya-Ling 吳雅鈴
Contributors:	資管系
Keywords:	action control style;competence set expansion;information service industry
Date:	2008-12
Issue Date:	2015-09-03 17:38:51 (UTC+8)
Abstract:	Technological advancement has brought dramatic changes to most industries. As a result, the pressure to compete has intensified tremendously. This is especially evident in the information service (IS) industry where the need of companies to expand their employees` competence set (CS) becomes critical. This study investigated whether CS expansion in the IS industry is a planned behavior moderated by individual style of action control. A mail survey was carried out to collect data from the IS companies in Taiwan. A total of 190 valid samples were obtained. The results of analyses showed that our proposed model provided a good fit to the data. Attitude tendency (AT), subjective norms (SN), and computer/information technology (IT) self-efficacy positively affected employees` intentions of expanding the CS. Moreover, we found that the action control style moderated the effects of AT, SN, and computer/IT self-efficacy on behavioral intention. The implications of this study as well as its limitations are discussed.
Relation:	Service Industries Journal, 28(10), 1385-1398
Data Type:	article
DOI 連結:	http://dx.doi.org/10.1080/02642060802250203
DOI:	10.1080/02642060802250203
Appears in Collections:	[資訊管理學系] 期刊論文

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