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    Title: 故宮博物院的資通訊化服務創新與其影響---(子計畫五)故宮博物院雲端服務導入策略之研究:IT藍圖、整備度與評價模式
    Other Titles: The Adoption Strategy of Cloud Services in National Palace Museum: It Roadmap, Readiness, and Valuation
    Authors: 張欣綠
    Contributors: 資訊管理學系
    Keywords: 資訊科技服務;雲端服務;資訊科技能力;資源基礎理論;平衡計分卡
    IT-enabled services;cloud services;IT capability;resource-based theory;balanced scorecard
    Date: 2014
    Issue Date: 2015-08-05 12:09:17 (UTC+8)
    Abstract: 本研究主軸是為探討組織欲發展成功的雲端服務時,所需要的資源與能力,並以 國立故宮博物院為探討對象。透過雲端服務,組織得以在一全球性的大規模網路環境 基礎上,發展如隨選存取、依使用付費、快速滿足需求、以及集中資源等能力。然而, 這些能力與組織的互動關係,卻仍有待探討。特別是哪些重要的元件或資源,有助於 協助組織發展這些能力?哪些雲端服務可藉此架構為基礎被發展出來並提供使用?如 何發展並實現這些雲端技術服務?為探討這些問題,有必要透過一完整的方法論架 構,系統性地考量組織現有的雲端技術發展能力,以及建立一技術發展藍圖,檢視組 織在不同技術發展階段中所需的能力與資源,以達到技術預期的績效。因此,在此研 究計畫中,研究團隊將針對三個關鍵性的問題進行探討:第一,發展國立故宮博物院 的雲端服務技術發展藍圖;第二,探討影響國立故宮博物院雲端服務採用與擴散之關 鍵組織資源與能力、以及第三,國立故宮博物院雲端服務績效的評估。為檢視並驗證 本研究所提出的方法論架構,研究團隊並將透過深入訪談與問卷調查的方式,期能有 助於對所提出的發展藍圖進行檢視與修正,更重要的是希望對於國立故宮博物院所欲 發展的數位化創新雲端服務之採用擴散提供策略發展方向,並可應用至一般企業或組 織。
    The goal of this study is to explore the organization’s required resources and capabilities for developing a successful cloud service, using National Palace Museum as an example. Cloud services allow organizations to develop capabilities such as on-demand access, pay-per use, rapid fulfillment, and resource pooling, to name a few, in a global-scale network. Yet, how these capabilities can be embodied into the organizations is still not well known. While cloud computing is the underlying information technology, what is the key technology element that can help organizations capture these capabilities? What services can we build upon cloud computing technologies? How can these technologies be successfully implemented? To answer these questions, we need a methodology that provides a more systematic examination of current cloud service technology development, from the identification of key technology components, to the implementation roadmap of each technology, as well as adoption and diffusion of technologies by the organizations or relevant outside stakeholders. More specifically, in this proposal, we will focus on three critical issues: identification and management of effective information technologies for cloud service, strategic analysis of organizational resources and capabilities on the cloud service adoption and diffusion, and cloud service performance assessment. The survey approach can help justify the proposed methodology and provide a useful insight for the identification of a roadmap for developing a successful cloud service in terms of a wide diffusion and large organizational values.
    Relation: NSC102-2420-H004-004-MY2
    PE10301-0117
    Data Type: report
    Appears in Collections:[資訊管理學系] 國科會研究計畫

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