政大機構典藏-National Chengchi University Institutional Repository(NCCUR):Item 140.119/75404
English  |  正體中文  |  简体中文  |  Post-Print筆數 : 27 |  Items with full text/Total items : 113318/144297 (79%)
Visitors : 50952139      Online Users : 953
RC Version 6.0 © Powered By DSPACE, MIT. Enhanced by NTU Library IR team.
Scope Tips:
  • please add "double quotation mark" for query phrases to get precise results
  • please goto advance search for comprehansive author search
    •  Adv. Search
    Home ‧ Login ‧ Upload ‧ Help ‧ About ‧ Administer Goto mobile version
    政大典藏 > College of Commerce > Department of MIS > Theses >  Item 140.119/75404


    Please use this identifier to cite or link to this item: https://nccur.lib.nccu.edu.tw/handle/140.119/75404


    Title: 消費者使用物聯網產品之動機與選擇—以智慧家庭產品為例
    User’s motivation and choice of using IoT products: A case of smart home
    Authors: 黃曉菁
    Huang, Xiao Jing
    Contributors: 李有仁
    Eldon Li
    黃曉菁
    Huang, Xiao Jing
    Keywords: 物聯網
    智慧家庭
    實用性
    享樂性
    溝通性
    修正式德菲法
    網路分析法
    Internet of Things (IoT)
    Smart Home
    Utilitarian
    Hedonic
    Communication
    Modified Delphi Method
    Analytical Network Process (ANP)
    Date: 2014
    Issue Date: 2015-06-01 11:01:45 (UTC+8)
    Abstract: 近年來以物聯網為概念的相關應用已經成為最熱門的議題之一，各國家與企業皆致力於發展其技術以及相關應用。而物聯網的應用範圍十分廣泛，舉凡交通、醫療、電力、物流、家居等都是其應用的範圍。亞洲國家於近十年來也紛紛提出相關發展計畫，由此可看出各國對發展物聯網產品之野心與競爭。而台灣政府於2008年開始積極推展智慧家庭政策，端看目前成果，以技術層面而言並非無法達成，但在實際應用與推廣上明顯仍有許多不足之處。因此本研究欲探討使用者對於物聯網相關應用產品的使用動機為何，以智慧家庭為例，先進行相關文獻探討，並以修正式德菲法做為發展ANP專家問卷的基礎，再利用ANP法施行專家問卷，排序出影響消費者使用動機的各項權重，選擇出最符合消費者需求的產品組合，讓開發者能了解在開發與推展智慧家庭相關應用時，應滿足消費者哪些心理層面之動機因素，提升未來發展相關產品時的成功機率。
    In recent years, applications related to the concept of IoT become one of the most popular issues all over the world. Countries and enterprises devote themselves to developing the technique and application related to IoT. The range of its applications is very wide, including transportation, medical treatment, electricity, logistics, and home, etc. Asian countries set forth some development projects in the past decade, demonstrating the ambition and competition between countries in developing IoT products. Taiwan has started to push the development of smart home related applications since 2008. After development for some years, insufficiency in actual implementation and diffusion remains given our technological advantage. Therefore, this research intends to study the motivation for users to use IoT products taking smart home as an example. First, we study the related literature review and use modified Delphi method to develop the ANP expert questionnaires. Then, we prioritize the weights of consumer’s motives. The result can enable developers of smart home products to understand what kind of consumer motives they should satisfy when developing and promoting smart home applications. This enhances the probability of success for developing related products in the future.
    Reference: 1. Abelson, R. P., & Prentice, D. A. (1989). Beliefs as possessions: A functional perspective. Attitude structure and function, (pp.361-381). Monterey ,USA: Brooks-Cole.

    2. Alam, M. R., et al. (2012). A review of smart homes—past, present, and future. Systems, Man, and Cybernetics, Part C: Applications and Reviews, IEEE Transactions on, 42(6): 1190-1203.

    3. Adaval, R., & Wyer, R.S., (2004). Communicating about a social interaction: Effects on memory for protagonists’ statements and nonverbal behavior. Journal of Experimental Social Psychology, 40(4), 450-465.

    4. Allameh, E., Jozam, M. H., de Vries, B., Timmermans, H., & Beetz, J. (2011). Smart Home as a smart real estate: a state of the art review. Paper presented at the 18th Annual European Real Estate Society Conference, Eindhoven, The Netherlands. Paper retrieved on September 16, 2014 from http://eres. Architex turez.net/doc/oai-eres.id-eres2011_103

    5. Arnold, M. J., & Reynolds, K. E. (2003). Hedonic shopping motivations. Journal of retailing, 79(2), 77-95.

    6. Ashton, K. (2009). That ‘internet of things’ thing. RFiD Journal, 22, 97-114.

    7. Atkin, B. (1993). Intelligent Buildings: Applications of IT and building automation to high technology construction projects, VT, USA: Ashgate Publishing Company.

    8. Augusto, J. C., McCullagh, P., McClelland, V., & Walkden, J. A. (2007). Enhanced healthcare provision through assisted decision-making in a smart home environment. In 2nd Workshop on Artificial Inteligence Techniques for Ambient Inteligence.

    9. Babin, B. J., Darden, W. R., & Griffin, M. (1994). Work and/or fun: measuring hedonic and utilitarian shopping value. Journal of consumer research, 20(4), 644-656.

    10. Batra, R., & Ahtola, O. T. (1991). Measuring the hedonic and utilitarian sources of consumer attitudes. Marketing letters, 2(2), 159-170.

    11. Belk, R. W. (1987). A child`s Christmas in America: Santa Claus as deity, consumption as religion. Journal of American Culture, 10(1), 87-100.

    12. Berlo, A.,Bob, A., Jan, E., Klaus, F., Maik, H., & Charles, W. (1999). Design Guidelines on Smart Homes: A COST 219bis Guidebook. Brussels, Belgium: European Commission.

    13. Briere, D. D. and P. Hurley (2002). Smart Homes for Dummies,NJ,USA: Jon Wiley & Sons.

    14. Bierhoff, I., van Berlo, A., Abascal J., Allen B., Civit A., Fellbaum K., Kemppainen E., Bitterman N., Freitas D., and Kristiansson K.(2007). Smart home environment. In Roe, P. R. (Eds.), Towards an inclusive future (pp.110-156).Brussels, Belgium : COST.

    15. Chandon, P., Wansink, B., & Laurent, G. (2000). A benefit congruency framework of sales promotion effectiveness. Journal of marketing, 64(4), 65-81.

    16. Chandra, S., Srivastava, S. C., & Theng, Y. L. (2010). Evaluating the role of trust in consumer adoption of mobile payment systems: An empirical analysis. Communications of the Association for Information Systems, 27(29), 561-588.

    17. Childers, T. L., Carr, C. L., Peck, J., & Carson, S. (2002). Hedonic and utilitarian motivations for online retail shopping behavior. Journal of retailing, 77(4), 511-535.

    18. Chiu, C. M., Wang, E. T., Fang, Y. H., & Huang, H. Y. (2014). Understanding customers` repeat purchase intentions in B2C e‐commerce: the roles of utilitarian value, hedonic value and perceived risk. Information Systems Journal,24(1), 85-114.

    19. Csikszentmihalyi, M. (1975). Play and intrinsic rewards. Journal of humanistic psychology, 15(3), 41-63.

    20. Dalkey, N. C., Brown, B. B., & Cochran, S. (1969). The Delphi method: An experimental study of group opinion (Vol. 3). Santa Monica, CA: Rand Corporation.

    21. Davis, F. D. (1989). Perceived usefulness, perceived ease of use, and user acceptance of information technology. MIS quarterly,13(3), 319-340.

    22. Davis, F. D., Bagozzi, R. P., & Warshaw, P. R. (1992). Extrinsic and intrinsic motivation to use computers in the workplace1. Journal of applied social psychology, 22(14), 1111-1132.

    23. Deci, E. L., & Ryan, R. M. (1985). The general causality orientations scale: Self-determination in personality. Journal of research in personality, 19(2), 109-134.

    24. Dent S.(2014). Samsung`s Smart Home service ready to control new wave of TVs and appliances. Retrieved on Nov.1 form http://www.engadget.com/2014/ 04/02/samsung-smart-home-app-service-ready/

    25. Delbecq, A. L., Van de Ven, A. H., & Gustafson, D. H. (1975). Group techniques for program planning: A guide to nominal group and delphi processes. Chicago, USA: Scott Foresman.
    26. Dittmar, H. (1992). Perceived material wealth and first impressions. British Journal of Social Psychology, 31(4), 379-391.

    27. European Research Cluster on the Internet of Things-IERC.(2009). Internet of Things strategic research roadmap. Retrieved on September 16, 2014 from ftp://ftp.cordis.europa.eu/pub/fp7/ict/docs/enet/cerp-iot-sra-iot-v11_en.pdf

    28. EPoSS. (2008). Internet of Things in 2020. Retrieved on September 16, 2014 from http://www.smart-systems-integration.org/public/internet-of-things

    29. Faherty, V., 1979,. Continuing Social Work Education: Results of a Delphi Survey. Journal of Education for Social Work, 15(1), 12-19.

    30. Fischer, E., & Arnold, S. J. (1990). More than a labor of love: gender roles and Christmas gift shopping. Journal of consumer research, 17(December),333-345.

    31. Fleisch, E. (2010), What is the intemet of things ? An economic perspective. Management, and Financial Markets, 5(2), 125-157.

    32. Gass, S. I., & Harris, C. M. (Eds.). (2001). Encyclopedia of Operations Research and Management Science: Centennial Edition. Berlin,Germany: Springer Science & Business Media.

    33. Graham, E. E., Barbato, C. A., & Perse, E. M. (1993). The interpersonal communication motives model. Communication Quarterly, 41(2), 172-186.

    34. Hill, K. O. & Fowles, J.(1975). The method ological worth of the Delphi forecasting technique. Technological Forecasting and Socail Change, 7(2), 179-192.

    35. Holden, M. C. & Wedman, J. F.(1993). Future issues of computer-mediated communication: The results of a delphi study. Educational Technology Research and Development, 41(4),5-24.

    36. IEK (2011), The smart home industry development in China. Retrieved on December 20, 2014 frome file:///Users/mac/Downloads/38427296.pdf

    37. ITU (2005), The Internet Report 2005 executive summary - Internet of Things. Retrieved on September 16, 2014 from http://www.itu.int/osg/spu/publications/ internetofthings/

    38. Kang, J., & Park-Poaps, H. (2010). Hedonic and utilitarian shopping motivations of fashion leadership. Journal of Fashion Marketing and Management, 14(2), 312-328.

    39. Li, B., & Yu, J. (2011). Research and application on the smart home based on component technologies and Internet of Things. Procedia Engineering, 15, 2087-2092.

    40. Linstone, H. A., & Turoff, M. (Eds.). (1975). The Delphi method: Techniques and applications. Boston,USA: Addison-Wesley Pub. Co..

    41. Lutolf, R. (1992). Smart home concept and the integration of energy meters into a home based system. In the 7th International Conference on Metering Apparatus and Tariffs for Electricity Supply (pp.277-278) , Gaslaw, Scotland: IET.

    42. Mimouni-Chaabane, A., & Volle, P. (2010). Perceived benefits of loyalty programs: Scale development and implications for relational strategies. Journal of Business Research, 63(1), 32-37.

    43. Murry, J. W. & Hammons, J. O.(1995). Delphi: A Versatile methodology for Conducting Qualitative Research. Review of Higher Education, 18(4), 423-436.

    44. Nicola, K.(2003).Smart Home-A Definition. DTI Smart Homes Project, United Kingdom, Retrieved on September 16, 2014 from http://www.housingcare.org /downloads/kbase/2545.pdf

    45. NTT (2010). NTT’s Initiatives for Service Creation – Home ICT Version. Retrieved on Nov.1 from http://www.ntt.co.jp/ir/library_e/nttis/2010sum/service. html

    46. Purpura, P. P. (2003). The security handbook. Houston,USA: Gulf Professional Publishing.

    47. Robbins, S. P. (1994). Essentials of organizational behavior. NJ, USA: Prentice Hall.

    48. Rubin, R.B., & Martin, M.M. (1998). Interpersonal Communication Motives. In: McCroskey, J.C., Daly, J.A., Martin, M.M., & Beatty, M.J. (Eds.), Communication and Personality: Trait Perspectives (pp. 287-307). Cresskill, NJ: Hampton Press.

    49. Saaty, T.L.(1990). How to make a decision: The analytic hierarchy process. European Journal of Operational Research, 48(1), 9-26.

    50. Saaty, T.L.(1980). The Analytic Hierarchy Process. NY,USA: McGraw Hill.


    51. Saaty, T. L., and Vargas L. G. (1991). The Logic of Priorities Applications in Business, Energy, Health, and Transportation. Pittsburgh, USA: Rws Publications.

    52. Saaty, T.L.(1996). The Analytic Network Process. Pittsburgh,USA: RWS Publications, Expert Choice, Inc.

    53. Saaty, T. L., and Vargas, L. G.(2001). Models, Methods, Concepts & Applications of the Analytic Hierarchy Process. Kluwer Academic Publishers: USA.

    54. Satpathy, L. and Mathew, A. (2007). Technology to Aid Aging in Place-New Opportunities and Challenges. Saarbrücken, Germany: VDM Verlag.

    55. Sheehy (2014). Apple’s Device Strategy for Healthkit and Homekit. Reteieved on Nov. 1, 2014 from http://www.generatorresearch.com/tekcarta/analysis-insight/ apples-device-strategy-for-healthkit-and-homekit/

    56. Sherry Jr, J. F. (1990). A sociocultural analysis of a Midwestern American flea market. Journal of Consumer Research,17(1), 13-30.

    57. Simonson, I. (1999). The effect of product assortment on buyer preferences. Journal of Retailing, 75(3), 347-370.

    58. Söderström, H., & AB, S. P. (2008). U-Korea, U-Japan, U-Fever. Retrieved on Dec 16, 2014 from http://www.soderstrom.se/wp-content/uploads/u-word.pdf

    59. Solomon, M. R., & Rabolt, N. J. (2004). Consumer behavior in fashion. Upper Saddle River, NJ: Prentice Hall.

    60. Triandis, H. C. (1977). Interpersonal behavior (p. 329). Monterey, CA: Brooks/Cole Publishing Company.

    61. Yang, Z., Cai, S., Zhou, Z., & Zhou, N. (2005). Development and validation of an instrument to measure user perceived service quality of information presenting web portals. Information & Management, 42(4), 575-589.

    62. Yu, C., & Bastin, M. (2010). Hedonic shopping value and impulse buying behavior in transitional economies: A symbiosis in the Mainland China marketplace. Journal of Brand Management, 18(2), 105-114.


    63. Winkler, B. (2002). An implementation of an ultrasonic indoor tracking system supporting the OSGI architecture of the ICTA lab (Master’s dissertation, University of Florida). Retrieved on September 16, 2014 from http://etd.fcla.edu /UF/UFE0000617/winkler_b.pdf
    Description: 碩士
    國立政治大學
    資訊管理研究所
    101356014
    103
    Source URI: http://thesis.lib.nccu.edu.tw/record/#G1013560141
    Data Type: thesis
    Appears in Collections:[Department of MIS] Theses

    Files in This Item:

    File SizeFormat
    014101.pdf2128KbAdobe PDF21392View/Open


    All items in 政大典藏 are protected by copyright, with all rights reserved.


    社群 sharing

    著作權政策宣告 Copyright Announcement
    1.本網站之數位內容為國立政治大學所收錄之機構典藏，無償提供學術研究與公眾教育等公益性使用，惟仍請適度，合理使用本網站之內容，以尊重著作權人之權益。商業上之利用，則請先取得著作權人之授權。
    The digital content of this website is part of National Chengchi University Institutional Repository. It provides free access to academic research and public education for non-commercial use. Please utilize it in a proper and reasonable manner and respect the rights of copyright owners. For commercial use, please obtain authorization from the copyright owner in advance.

    2.本網站之製作，已盡力防止侵害著作權人之權益，如仍發現本網站之數位內容有侵害著作權人權益情事者，請權利人通知本網站維護人員(nccur@nccu.edu.tw)，維護人員將立即採取移除該數位著作等補救措施。
    NCCU Institutional Repository is made to protect the interests of copyright owners. If you believe that any material on the website infringes copyright, please contact our staff(nccur@nccu.edu.tw). We will remove the work from the repository and investigate your claim.
    DSpace Software Copyright © 2002-2004  MIT &  Hewlett-Packard  /   Enhanced by   NTU Library IR team Copyright ©   - Feedback