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    題名: Exploring citizens` intention to use government websites in Taiwan: An empirical study
    作者: Wang, H.-J,;Lo, Jin
    羅晉
    貢獻者: 公行系
    關鍵詞: Adoption intention;Behavioral intention;Citizen trust;e-Government;E-government services;Empirical studies;Facilitating conditions;Government websites;Integrated frameworks;Knowledge gaps;Perceived ease of use;Perceived usefulness;Policy makers;Positive effects;Public services;Survey data;Usage experience;Usage intention;Government data processing;Information retrieval;Information services;Integration;User interfaces;Web services;Websites
    日期: 2010
    上傳時間: 2015-05-20 17:05:44 (UTC+8)
    摘要: With the global emergence of positively transforming public service delivery applying Internet operation and government websites, there has been a growing need for research on factors influencing adoption of e-government services. To fill up the existing knowledge gap in this area, this paper examines factors influencing behavioral intention and attitude toward government websites usage among citizens in Taiwan. Drawing on widely employed intention-based models and on the literature on trustworthiness factors, this paper develops an integrated framework and proposes influences positively related to the adoption intention. We examined this framework using survey data from 200 citizens with prior usage experience in Taiwan. The results show that trust of government, facilitating conditions, perceived usefulness, and perceived ease of use have significant positive effects on usage intention to e-government. The results can help the policy makers identify the factors significant for encouraging adoption of e-government services and strategic revision. Copyright 2010 ACM.
    關聯: iiWAS2010 - 12th International Conference on Information Integration and Web-Based Applications and Services
    資料類型: conference
    DOI 連結: http://dx.doi.org/10.1145/1967486.1967567
    DOI: 10.1145/1967486.1967567
    顯示於類別:[企業管理學系] 會議論文

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