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Title:	An analysis of business models of web 2.0 application
Authors:	Shang, Shari S. C.;Wu, Y.-L. 尚孝純
Contributors:	資訊管理學系
Keywords:	Business models;E-commerce development;Operation patterns;Service provider;Software applications;Technological concept;Value proposition;Web 2.0;Web 2.0 applications;Information technology;Knowledge management;World Wide Web
Date:	2009
Issue Date:	2015-05-07 17:40:21 (UTC+8)
Abstract:	Web 2.0 is the network on which individuals contribute to the development and distribution of tools, contents, and software applications over the Internet. This concept enables a huge increase in the complexity of e-commerce development. For example, various innovative business models have emerged from the largely spread-out technological concept, providing different values to customers as well as service providers. The objectives of the study are to explore and exploit Web 2.0 services in knowledge management for businesses. We adopt a KM perspective to explore the Web 2.0 challenges that service providers face in harnessing knowledge. More than one thousand sites of Web 2.0 applications were analyzed and classified and five types of business models were identified: exchanger, organizer, aggregator, collaborator, and liberator. These different types of Web 2.0 applications reveal the diversity of existing Web 2.0 applications as well as the risks and benefits associated with knowledge management of Web 2.0, and they provide a better understanding of the operating patterns and value propositions of the technology. © 2009 IEEE.
Relation:	ITNG 2009 - 6th International Conference on Information Technology: New Generations,314-319
Data Type:	conference
DOI link:	http://dx.doi.org/10.1109/ITNG.2009.227
DOI:	10.1109/ITNG.2009.227
Appears in Collections:	[Department of MIS] Proceedings

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